8.3

Reviews of ATAMI SPRING TERRACE HOTEL 3 stars

413-0031 Shizuoka, Atami, Hayashigaokacho13-12, Japan

  • Michal

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    helpful staff in relation to our late check-in

  • Mayumi

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • Tamara

    Reviewed: 7 July 2025 · Stayed in May 2025

    Verified review

    We loved our stay here. The room we booked was more of a traditional looking wooden house and the private onsen tub was spectacular. It rained heavily when we were there so the bathing was not possible for the large part of the day; but luckily the clouds cleared just in time. The beds were fantastic. The location is on a bit of a steeper hill but if you are in a relatively good shape and not carrying multiple enourmous suitcases it is really not that big of a deal.

    Wish there were some more food options offered on the spot. At least breakfast. The staff does offer some food delivery suggestions and there are some things one can buy in their "reception shop" but I still think a small restoraunt on the place would have been great. Besides that it was perfect.

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  • Benjamin

    Reviewed: 7 July 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Kina

    Reviewed: 13 June 2025 · Stayed in May 2025

    Verified review

    There are many stairs that you hv to climb to reach especially the so called premium room with attached bathroom

  • Karima

    Reviewed: 8 June 2025 · Stayed in May 2025

    Verified review

    Despite self-service, very good reception.

    There was no elevator which was difficult with luggage.

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  • Chung

    Reviewed: 7 June 2025 · Stayed in May 2025

    Verified review

    Very quiet. Japanese style of room.

    I need to walk a steep hill from the train station to the hotel lol. Should have take a taxi which is only $1000 yen

  • Katayoun

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review
  • Tim

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review
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  • Xiangsheng

    Reviewed: 22 May 2025 · Stayed in May 2025

    Verified review

    A very impressive hotel. My Japanese style suit are very large and clean. The stuff was helpful and provided a free luggage storage service.

    It's gonna be better that guest's message and email should be quickly repled by stuff.

  • Nicolas

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review

    The natural geothermal onsen was rejuvenating. Really. I was feeling run down as if I caught a cold before I arrived. Spent time in the onsen, relaxed afterward and an hour later I felt good enough to travel on foot the very vertical decent into town.

    It can be loud at night do to the proximity to the rail station.

  • Olivia

    Reviewed: 18 April 2025 · Stayed in April 2025

    Verified review

    Very enjoyable hotel, the room was very spacious for one person. The bath was great too. Everything is automatic but te staff comes to help you directly if needed. It's a bit difficult to walk to the hotel, but it's not a major issue.

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  • 7.0 Good
    Liam

    Reviewed: 28 March 2025 · Stayed in March 2025

    Verified review
  • Yi

    Reviewed: 11 March 2025 · Stayed in March 2025

    Verified review

    The room is spacious and staff at the front counter is very friendly. Facilities are quite clean and adequate.

    A bit of walk from the station but easy to call a cab from / to the property.

  • Toshiko

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review

    Excellent value for money, clean and comfortable. Nice hot springs and terrace.

    It would be nice if there was a drink vending machine.

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  • Wendy

    Reviewed: 23 January 2025 · Stayed in January 2025

    Verified review

    Amazing staff and facilities! Room we booked (B) was beautiful and spacious.

    No response to messages sent through Booking.com.

  • Sonia

    Reviewed: 17 January 2025 · Stayed in January 2025

    Verified review

    The room was inviting, clean and spacious! The communal onsen was lovely, it gave my daughter and I time to unwind and relax.

    The hill is steep to get to this lovely apartment - it is advisable to take a taxi from the station.

  • 7.0 Good
    Poonyapat

    Reviewed: 7 January 2025 · Stayed in January 2025

    Verified review
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  • Nguyen

    Reviewed: 2 January 2025 · Stayed in December 2024

    Verified review

    Nice location

    Bath house

  • Ling

    Reviewed: 27 December 2024 · Stayed in December 2024

    Verified review

    No lift

  • Kah

    Reviewed: 6 December 2024 · Stayed in December 2024

    Verified review

    Clean and spacious rooms with kitchenette and washing machine.

    The hotel wasnt kidding when they warned me about the steep slope leading up to the property. Needed to catch my breath couple of times on the way up. Call a cab if you can afford it, a lot of people seem to do it

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  • Ruth

    Reviewed: 30 November 2024 · Stayed in November 2024

    Verified review

    The room was spacious and the futon were very comfortable. Nice traditional onsen/sento that I did not use but looked very cozy. It had a common area with ping pong table, tv...

    The check-in was via a tablet, and it did not work immediately. Fortunately, if you need the help of staff, they come right away. The location was not too far from the station but indeed it was on a hill that we did on foot but maybe not accessible for everybody.

  • Ladawan

    Reviewed: 27 November 2024 · Stayed in November 2024

    Verified review

    Service minded staffs.

  • Nien-tai

    Reviewed: 24 November 2024 · Stayed in November 2024

    Verified review
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