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  5. Reviews of Auberge AZABU

Reviews of Auberge AZABU 4 stars

600-8439 Kyoto, Kyoto, Shimogyo-ku, Bandoya-cho 277-1, Japan

#18 of 699 hotels in Kyoto

Guests' Choice

Review score

Based on 283 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.9

  • Location

    9.4

  • Facilities

    9.6

  • Staff

    10.0

  • Value for money

    9.2

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 17 August 2025

    10
    A small gem in Kyoto
    • Leisure trip
    • Couple
    • Standard Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    It was a lovely little hotel. Everything was perfect. We highly recommend it!

    Stayed in August 2025

  • Reviewed: 13 August 2025

    10
    Relajante
    • Leisure trip
    • Couple
    • Standard Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Awesome breakfast. The Best, the crew, very kind.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Hotel was so nice, very clean and homey. My room was so spacious as well. Location is great and very close to subway station. Much thanks to the staff, there were incredibly helpful and friendly. Would love to go back to Azabu.

    Stayed in August 2025

  • Reviewed: 17 July 2025

    9.0
    Peaceful and warm welcome atmosphere
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    None

    Very friendly people, comfortable accommodation and clean.

    Stayed in July 2025

  • Reviewed: 18 June 2025

    10
    10/10
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was very welcoming and incredibly kind and helpful. The room was beautiful and the establishment altogether really nice.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    That I couldn't stay longer

    Amazing place.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    10
    Highly recommended. Comfortable and unique place to stay with helpful staff.
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great.

    Rooms were lovely, unique and spacious. Breakfast offered a good variety of food. The staff was extraordinarily kind and helpful.

    Stayed in June 2025

  • Reviewed: 31 May 2025

    10
    Loved the Japanese design and hospitality!
    • Leisure trip
    • Group
    • Standard Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Although our room didn’t have a window (only a skylight), it didn’t feel claustrophobic. Our other (daughters’) room had a window. Design-wise, both were beautiful and functional.

    Exceptionally clean, modern, comfortable. Excellent service from staff, we felt totally pampered. Food was delicious and beautifully presented. Full American breakfast plus more on buffet. Fresh pastries every morning and special orange pound cake. Everything felt slightly more upscale in quality from the bedding to the toiletries. Good, central location. We would definitely stay there again and tell our friends as well.

    Stayed in May 2025

  • Reviewed: 29 May 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room with Garden View
    • Stayed 2 nights

    The location is perfect. We can go anywhere very conveniently. The room is tranquil and tidy, and a good rest can be ensured here.

    Stayed in May 2025

  • Reviewed: 27 May 2025

    10
    Outstanding stay - would highly recommend!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My husband and I booked Auberge Azabu for 2 nights in May 2025 as part of our honeymoon trip. The ryokan was outstanding - from the complimentary tea and cake on arrival, to the fast laundry service, the beautiful traditional room and spotless building and garden, and the breakfast that was tailormade. The staff were exceptionally friendly and attentive - truly outstanding customer service and the best we experienced on a trip that included 6 cities and where we experienced a high level of service throughout. While we found Kyoto quite busy particularly in the very touristy areas and for some of the popular restaurants, we enjoyed this city immensely. We would recommend going to the Fushimi Inari shrine after dark when it is all lit up, visiting the monkey park (it’s worth the uphill hike!), and checking out the local izakaya restaurant/bars near the ryokan for a fun evening.

    Stayed in May 2025

  • Reviewed: 24 May 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Excellent

    Stayed in May 2025

  • Reviewed: 24 May 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything especially breakfast and staff.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    10
    Our favourite hotel of our Japan trip - beautiful hotel with amazing staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    This has been our favourite hotel of the trip. The room was beautifully laid out, clean and large enough for the two of us and our many bags. The staff were the nicest, most welcoming people who made the stay even more special.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Large Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were amazing! Breakfast was delicious and a good value

    Stayed in May 2025

  • Reviewed: 13 May 2025

    10
    A perfectly, charming place to stay!!
    • Leisure trip
    • Couple
    • Standard Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The breakfast, location, and staff were all perfect! The staff was so helpful with directions. The room was large and comfortable. This inn was a delight from beginning to end!

    Stayed in May 2025

  • Reviewed: 27 April 2025

    10
    Such a beautiful experience and dinner is fantastic
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Hotel staff are soo friendly

    Stayed in April 2025

  • Reviewed: 26 April 2025

    9.0
    Highly recommend.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    N/A

    Lovely hotel, staff were so friendly and attentive. Hotel was light and clean, nice tradtional style with a modern flare. Location was great just around the corner from the metro. Beds were comfortable and had a good nights sleep.

    Stayed in April 2025

  • Reviewed: 4 April 2025

    10
    Beautiful quiet ryokan with modern Japanese minimalist aesthetics
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 3 nights

    If I had to "complain" about one thing, it would only be the height of the sink in our room. As it's designed to match the height of the attached makeup vanity counter, it's not an ideal height for standing. I am not tall at all and I had to resort to sitting in the vanity chair to brush my teeth and wash my face to avoid back pain from bending so far over and to prevent water from splashing out too much. A minor inconvenience in my opinion.

    Staff were incredibly hospitable. They can help you make restaurant reservations and offer luggage forwarding service to your next destination which we used. The location was quiet, a convenient 4-5 minute walk from Gojo Station, which is 1 stop away from Kyoto Station. We got the room downstairs with direct access to our own private garden at the back of the property, though we couldn't use it since it rained throughout our stay. Room was very clean and had a modern minimalist vibe with Japanese aesthetics of course. Unlike most other ryokans, they serve a Western style breakfast. While I was originally looking forward to a kaiseki style breakfast, it turned out to be ideal since we were eating solely Japanese food for breakfast, lunch & dinner. Having a western style meal was a nice respite. Make sure you order your eggs scrambled! It's wonderful on a piece of toast. Overall, a lovely experience and would definitely reccommend.

    Stayed in March 2025

  • Reviewed: 1 April 2025

    10
    Can’t think of a better way to spend a night in Kyoto!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was only one night available!

    Everything! From the friendly receptionist, Anna, and the welcome green tea and matcha cake upon our arrival, the beautiful ryokan, with all the added touches, to the delicious breakfast served by Eriko complete with a tasting of dessert wine to compliment the experience. Not to forget the personal care and gift of incense as well as a gorgeous picture taken to mark this experience. What a delightful venue, Auberge Azabu! Arigato!

    Stayed in April 2025

  • Reviewed: 27 March 2025

    10
    Worth every penny :)
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The whole experience was exceptional! From the moment we enter to the moment we left we simply loved it. Their hospitality is incredible and you really just feel welcomed. Breakfast was amazing and it was so nice to exchange some words in both French and Italian with the chef, you can clearly see that they spent some years in France and it was so beautiful to see it reflected on their dishes. I have asked for a cake for my fiancée's birthday and they kindly propose to make it (for a very reasonable fee), it was delicious and home-made! We loved the room, so cosy, traditional and modern at the same time. I never gave 10 before but this place truly deserve it! We didn't want to leave it! Merci beacoup pour tout! :)

    Stayed in March 2025

  • Reviewed: 23 March 2025

    10
    Delightful experience
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 1 night

    Everything just clicked at Auberge Azabu - the staff, the beautiful and spacious room, the delicious breakfast.

    Stayed in March 2025

  • Reviewed: 15 March 2025

    10
    Perfect accommodation in Kyoto for couples.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing that we would improve here, everything was faultless.

    The owner and hosts were superb! Nothing was too much and they took great pride and pleasure in suggesting areas to explore and learn about. They also left little touches for when we arrived and took our cases to our room which arrived ahead of us too. The room was immaculate, very well presented and spacious. Breakfast was to personal choice from a small menu and always started the day well. This was part of our honeymoon in Japan and this made it really special.

    Stayed in March 2025

  • Reviewed: 15 March 2025

    10
    Exceptional service and had an amazing dinner
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Service was top

    Stayed in March 2025

  • Reviewed: 8 March 2025

    10
    Safe, cosy, super clean and very close to everything that matters!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It shows that they really care about their guests! Daily super cleaning of the room, in the room they give everything you could possibly need to feel cosy. Because we had quite cold weather, they started the heater in the room before we arrived every night, so we find a cosy atmosphere. We did not ask for it, but, they read our mind:) The breakfast is nutritious and the food is of very good quality! The metro and bus station are 3 minutes away, you have shops/bars super close. As we say in Romania, they put their heart in everything they do. They also speak English:)

    Stayed in March 2025

Showing 1 – 25

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