Reviews of Auberge AZABU 4 stars

Staff were fabulous--Aki, Jingyi, Mao and others. Breakfast was excellent.

Carrying luggage down stairs was difficult as you must wear slippers instead of shoes and steps are a bit slippery. The Ryokan experience (mattresses on the floor, work table low to the floor) is not well suited to older individuals.

It was a lovely little hotel. Everything was perfect. We highly recommend it!

Awesome breakfast. The Best, the crew, very kind.

Hotel was so nice, very clean and homey. My room was so spacious as well. Location is great and very close to subway station. Much thanks to the staff, there were incredibly helpful and friendly. Would love to go back to Azabu.

Very friendly people, comfortable accommodation and clean.

None

The staffs, especially Aki, are so nice and friendly. They are attentive to their guests. The shower is working so well and the room is spacious enough for 2. The lighting arrangement in the room is well considered and constructured to capture ambience and atmosphere. Love Ikebana in every cornors of this place, reflecting old culture and serenity.

The futon in our room is too soft but it is just personal preference. Even it is close to bus stop and subway, but still too far from centre, approx 1.2 km (comparing to other accommodation choices).

The staff was very welcoming and incredibly kind and helpful. The room was beautiful and the establishment altogether really nice.

Amazing place.

That I couldn't stay longer

Rooms were lovely, unique and spacious. Breakfast offered a good variety of food. The staff was extraordinarily kind and helpful.

Everything was great.

The auberge is in an optimal location, the staff was very welcoming and friendly throughout our stay and the breakfast was quite good, if a bit simple compared to other locations. Our room was very pretty and extremely clean - sadly we couldn't take advantage of the private garden because it was raining every day, but in a sunnier period it would have been very relaxing.

The noise level in the room was quite unbearable. We had to unplug the mini fridge every night because it sounded more like a washing machine; and people walking in the room above sounded like thunder.

Exceptionally clean, modern, comfortable. Excellent service from staff, we felt totally pampered. Food was delicious and beautifully presented. Full American breakfast plus more on buffet. Fresh pastries every morning and special orange pound cake. Everything felt slightly more upscale in quality from the bedding to the toiletries. Good, central location. We would definitely stay there again and tell our friends as well.

Although our room didn’t have a window (only a skylight), it didn’t feel claustrophobic. Our other (daughters’) room had a window. Design-wise, both were beautiful and functional.

The location is perfect. We can go anywhere very conveniently. The room is tranquil and tidy, and a good rest can be ensured here.

My husband and I booked Auberge Azabu for 2 nights in May 2025 as part of our honeymoon trip. The ryokan was outstanding - from the complimentary tea and cake on arrival, to the fast laundry service, the beautiful traditional room and spotless building and garden, and the breakfast that was tailormade. The staff were exceptionally friendly and attentive - truly outstanding customer service and the best we experienced on a trip that included 6 cities and where we experienced a high level of service throughout. While we found Kyoto quite busy particularly in the very touristy areas and for some of the popular restaurants, we enjoyed this city immensely. We would recommend going to the Fushimi Inari shrine after dark when it is all lit up, visiting the monkey park (it’s worth the uphill hike!), and checking out the local izakaya restaurant/bars near the ryokan for a fun evening.

Excellent

Everything especially breakfast and staff.

This has been our favourite hotel of the trip. The room was beautifully laid out, clean and large enough for the two of us and our many bags. The staff were the nicest, most welcoming people who made the stay even more special.