Had a family room with four beds. You lock yourself in, all is provided in the room; tooth brushes, shampoo, conditioner and shower gel. Great location with 7-11 close by, Ueno station a walk away and Senso-Ji temple all within walking distance. Great value for money.

Stayed in July 2025

There were no coin laundry on site, but there’s one within walking distance of the hotel

That the property have a big room, and comfortable bathroom and toilet facilities

Stayed in June 2025

Not a negative just be aware there is no elevator. The stairs are narrow. May not be ideal for someone with mobility challenges.

Clean room with good space for our luggage. It is in a nice quiet neighborhood. We found some good restaurants.

Stayed in May 2025

I did not like that it was further from a train station than I realized. I speak Japanese so it wasn't too difficult for me to navigate to and from the train station.

I liked how spacious the room was. Typical hotel rooms in Japan are teeny-tiny but this one had plenty of space. I liked how it was a tatami room with futon. The neighborhood is nice and quiet. There's a bathhouse a few blocks over.

Stayed in April 2025

But, our stayed at 4th floor which it doesn't have lift.

This is my first stay at here. Our family was so amazed of the room cleanliness and spacious for 4 of us. Near train station and just about 7 minutes walk.

Stayed in April 2025

Narrow stairs to get up to the 5th floor with luggage (no elevator). Manageable for us but might be a challenge for those with mobility issues. Would appreciate a later check out time.

Really great location for exploring either Ueno or Asakusa. No staff on site but very easy to check in/out with instructions provided. Room is a good size for family of 4 with kids (bathtub). We enjoyed our 2 nights and would stay here again!

Stayed in March 2025

There's construction so early morning noise might be an issue for some.

The hotel was spacious and clean. It is located walking distance to a train station that connects to majority of the stations in Tokyo. It also located next to a great restaurant.

Stayed in January 2025

The property did not have lift to the rooms. The door does not lock automatically and the people can come in when their face were scanned at the temperature camera. Should have put a warning to lock door manually, would be a great help.

Big space for the rooms and the bathroom. Easy access to the hotel location. Staff was super friendly and helpful.

Stayed in November 2024

Please note very high upper floors with no elevator and narrow staircase.

Clean and spacious room

Stayed in October 2024

no lift to 4th floor unfortunately

big room, large size bathroom and toilet. Nice quiet neighbourhood. The hotel was also very kind to let us keep luggage after check out as we had a late flight.

Stayed in September 2024

There are no lifts. Those with large luggage must be prepared to carry it up the stairs.

Easy contact less check in and check out. Self-service store luggage after check out. Down the road, just 1 minute away, there is AEON supermarket and a laundry shop. Spacious room for 2 adults and 2 kids.

Stayed in November 2023

- The mahjong table and office chairs are a weird choice for table but it worked for us. - No elevator (I don't care though but can be an issue for some). - No staff (again, can be an issue for some).

I traveled with my family of which are two small children and the room was very comfortable. The room is in Iriya which is very quiet and calm since it's mostly residential. Iriya subway station and JR Uguisudani is within walking distance and Ueno is only one stop away for a multitude of bars and restaurants. The staff was very accommodating and arranged a brand new microwave for us when we requested it. We asked for extra cleaning since the kids made a mess and it was taken care of quick and without any issues. The room has an excellent bathroom with a comfortable and nice bathtub. Perfect. There was a super market around the corner which had everything we needed in terms of breakfast and food. We're very happy and I will likely return.

Stayed in November 2023

No lift and never physically meet the staff

Stayed in October 2023

The room was on the 5th floor and there is no lift. Not only that but the stairs are very steep and and some floors there is no handrail. When booking the page stated that rooms were on the ground floor. There are no staff on site, we were just given a code for a lock box. On entering we could only see one lock box and the code didn't work. This meant phoning booking.com to try and get in touch with the owner, which involved making an expensive international call. It turned out that we were expected to go up to the 5th floor to find the lock box for our room (we had been expecting a lift). Eventually a member of staff arrived to help us, but we had been waiting around half an hour in 36c heat having arrived from an overnight flight. Having finally made it to the room (leaving 2 suitcases downstairs) we decided it just wasn't practical, especially with 2 kids so tried to contact the owner to try and cancel. There was no answer so I contacted booking.com who said they would have to call the owner to confirm, but again they got no answer. They then said they would email him and he would have 24 hours to reply. We were only staying for 2 nights so in the event we weren't able to change hotels and had to suffer climbing up and down 5 flights of stairs with heavy suitcases.

The room itself was nice and very clean

Stayed in August 2025

The room was very cold. We were unlucky and had some snowfall in Tokyo, but if the air condition was shut down for 2 minutes, the room would become cold again. Also, the internet was very slow (around 200kbps) which could not allow you to do any work. Also, the carpet had many hair - it could have been cleaned better.

Location was great!

Stayed in March 2025

The location is near the subways and trains.

Stayed in January 2025

No lift and small stair

Stayed in January 2025

Clean and perfect

Stayed in December 2024

None.

Room was big and quiet neighborhood. Staff was helpful. Highly recommended.

Stayed in November 2024

Nothing. Our stay was amazing. We'll definitely go back.

The area is very quiet. It is near the train station and different grocery stores. We love how spacious the room was. It ia very different compared to other hotels we've stayed in Japan. I love the self check in and check out. Our check in time request was earlier than expected. The room was very clean, amenities were provided, and a lot of.space for our luggages.

Stayed in September 2024

Fourth floor walk up with no elevator. No one to ask for more supplies. No communication during the stay. Complicated self check In. Room was not cared for over a six day stay.

Good size room with two beds and was clean

Stayed in March 2024

The room is clean and tidy. A comfortable place to stay in Tokyo.

Stayed in May 2023

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in May 2025