Reviews of B&B Hotel Hyochoan 3 stars
389-0111 Nagano, Karuizawa, Sengatakinaka-ku 412, Japan

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified review1. Super kindly people! 2. Super view of room! 3. Super tasty breakfast!!!
None of disappointed!
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe owners of this B&B are lovely people and so hospitable! Also, the breakfast was just marvelous, in looks and taste. I can't recommend this place enough!
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewI just came back from a month-long stay in Japan. Out of the variety of accommodations, from traditional ryokans and hot springs hotels to western hotels and Airbnb, B&B Hotel Hyochoan was my absolute favorite stay! The place is lovely, but most importantly, it is managed with love! I felt like visiting a family rather than staying at the hotel. The owners are incredible and truly take care of their guests. The kaiseki breakfasts in a gorgeous room with floor-to-ceiling windows facing the garden were a highlight. The room had a small terrace that faced a lovely garden. I did not have a car, and the rides (to/from the station, the onsen, and the restaurant for dinner) were incredibly helpful and nice. THANK YOU SO MUCH!
It was perfect
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewBoth hosts are great people. Always wanting to help with advices or answers we had. Breakfast is great and fulfilling and you can choose between Japanese and western, both are great. The area is quiet and pleasant
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewPeaceful location, great breakfast,excellent service including pickup and drop off from train station, rides to local restaurants and laundry. Easy walking distance to bird sanctuary and restaurants.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewVery delicous breakfast. Beautiful garden.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThe hosts were adorable. The room was very clean and comfortable, in a nice neighborhood. The breakfast was the best we had in all our stay in Japan.
Nothing
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe hosts were wonderful - they can pick you up from the station and will drive you to all of their favorite spots around Karuizawa. They also make a fantastic breakfast and have a lot of interesting information to share about the area.
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewEverything was exceptional. From our hosts Michio and Ayako Tatsuno, the comfortable lodging, Michio’s Izakaya recommendation and Ayako san gourmet breakfast which she prepared for us. One of our favorite stays on our trip!
Reviewed: 13 May 2025 · Stayed in May 2025
Verified review1. Easy communicatiom, high level English proficiency 2. Delicious Japanese style breakfast. Homemade youghurt and jam. Fruit and coffee after meal. 3. Free transportation from and to the station. 4. Provided free laundry service for two night stay and more 5. Provided guidance around the sightseeing 6. Treat you as family and care about your well being 7. Surpiring check out gift 8. Bnb is well maintained and clean, everyday high quality tea bag and snack. Welcome drink is local famous Apple juice. 9. Lovely host 10. Near to all the must visit sightseeing places in Karuizawa
Perfect
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewCharming, comfortable, delicious breakfast, incredibly helpful hosts that went out of their way to assist us in our plans
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewThe room is very clean and comfortable. The hosts are very nice and helpful. Breakfast is the best!
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewA fantastic breakfast
Small room for a family of 2 children
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewThe photos don’t do enough justice for the place! The toilets do indeed look a bit dated but it was clean. Rooms were large for Japanese hotels especially the toilet. There’s also free Netflix & Apple TV in the room. Breakfast was so yummy and such a spread! Served rice with grilled flounder and sides. Even had yogurt, chawanmushi, rice tea and fruits which were super sweet. Place was run by an elderly couple who tried their best to communicate with us in English & recommended dinner places to visit nearby. Service was absolutely great and we felt so welcomed! Also gave us a lovely receipt with a photo of us at the property which is a nice souvenir! And they were so so sweet to help us sweep the snow off our car! ❤️
Bathtub does look a bit old but was clean!
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewVery quaint place in the forest a bit outside of town. Best to have a car. Very very friendly couple. Great breakfast
Reviewed: 25 January 2025 · Stayed in January 2025
Verified reviewThe staff is nice.
None.
Reviewed: 23 January 2025 · Stayed in November 2024
Verified reviewReviewed: 19 January 2025 · Stayed in November 2024
Verified reviewThe owner. The breakfast and location
No onsen
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewGreat host and home-vibe
Can’t really tell
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewThe owners are very hospitable . The owner gave us a ride back to the train station and made a couple sightseeing stops and even took pictures for us. The breakfast was exceptional homemade Japanese food using top quality ingredient. We were even served a gold award sake which was excellent. The bed was super comfy. The property is within walking distance to nearby restaurants and onsen.
Nothing