It’s in a quieter part of Hakuba but it was fairly easy to get around via uber/taxis

Lovely new rooms and fit out with a great vibe. The onsen and on site restaurant were fantastic. Extremely friendly and helpful staff. Close to quieter slopes which we loved. Has a nice store and cafe a 2 min walk away.

Stayed in January 2025

The breakfast was usually not warm

The rooms and common spaces are all really nicely done. Everything is very welcoming, clean, cool style, etc. The onsen was fantastic too.

Stayed in February 2025

The Onsens

Excellent environment with the Onsen right there. Staff was amazing and helped dig out our car every morning from the tons of snow. Very friendly.

Stayed in February 2025

we had trouble trying to book dinner a few different times, I think the room numbers for the outside rooms were a bit confusing for us as well as the staff.

the onsen was amazing, and the beds and the cabins were very cozy

Stayed in January 2025

Excellent hotel with a natural onsen. The receptionist is a lovely lady, extremely helpful and a fluent English speaker

Stayed in March 2024

Comfortable room, great onsen, amazing breakfast.

Stayed in March 2024

Super nice staff and very very nice onsen that you can use for free. We even came back to use the onsen when we stayed in a different hotel. A bit outside, so you need a car but very quiet and nice area. Rooms are simple but definitely enough. I would always come back again, mostly for the nice staff and onsen. Room was a bit too pricey for what it was,

Stayed in February 2024

perhaps the only issue for some people is the location requires catching the shuttle buses to Goryu slopes - Ryujin is close (takes maybe 3/4 minutes drive to reach Escal Plaza) - Buses come 30min and hourly intervals - but dont miss the last bus back from slopes at 5:30pm. In any case taxis are usually easy to call.

Horio-san and staff were exceptional- nothing was a problem during our stay - On check out they offered a lift to Escal Plaza when a large maxi taxi wasn’t available - the combined staff helped us pack and waved farewell like a family departure. You will be well looked after. Warm rooms - comfortable beds…After a day’s skiing settle into what is regarded as the BEST onsen in the district. Very good restaurant serves Barbecue and Shabu Shabu - Wide choice for breakfast - very very short 40 metre walk to shuttle bus stop to skifields - Very close to local shops and two other restaurants (Ramen) Ryujin are currently adding a new accommodation wing with a number of new luxury private onsen rooms. Its intimate - private - not crowded. You get very personal service. I plan on returning in future.

Stayed in January 2024

The beds where hard and the pillows where also hard.

Free breakfast was nice and the Onsen was amazing

Stayed in February 2024

Nothing much to be honest, if I must say something then I’d say the breakfast option is limited but it’s no biggie to us.

breakfast and night soba/drinks/ onsen is covered. Super friendly and helpful stuff- the gentleman let us go to onsen despite we already check out in the morning. The indoor/ outdoor onsen is so relaxing- especially after a loooong day of skiing.

Stayed in January 2024

It would be tough to get around without a car here. Most of the bars/restaurants were a bit away from the hotel. If you can't sleep on a firm mattress I definitely wouldn't recommend staying here.

The on-site onsen was awesome and we enjoyed the breakfast at the hotel. The rooms had a lot of space and everyone was super friendly here.

Stayed in January 2024

The pillows are really hard

It was very close to the main road and easy to find yet still serene and peaceful. The onsen facilities were great and both male and female outdoor onsens available so no need to alternate. The room was big and spacious and very clean. The staff were super helpful and accommodating.

Stayed in January 2024

The location was mediocre if you want to go skiing or snowboarding. You can either walk 20-25 minutes uphill to Goryu resort or you can take two separate busses that don’t seem to have a regular timetable. Also, there is not much evening dining in close (less than 15 minutes) walking distance.

The Onsen being on site was a very nice touch for relaxation. It has a lovely outdoor portion and with the snow on the ground, it is hard to beat. The staff were also very friendly and helped us make multiple reservations including dinner and a taxi to depart.

Stayed in January 2023

Staff and facilities are exceptional.

Stayed in February 2023

If there was a view from the room it will be great.

Everything was perfect from the room to onsen to breakfast and the service!

Stayed in February 2023

the Onsen, being open to the public was very busy in the evenings- as expected

fantastic staff

Stayed in February 2023

The location was a little hard to get to from the local train station with a lot of luggage, but we made the 2km walk towing our suitcases and ski gear 😉

The indoor and outdoor onsens were amazing, especially when it was snowing outside. The food at the on-site restaurant was delicious. There was a 7-Eleven just up the road so that was very convenient. The staff were so friendly too!

Stayed in January 2023

I loved everything.

Honestly an amazing place to stay all around. But what really made it exceptional was how welcoming our hosts were. They were exceptionally kind, welcoming, and hilarious! They really made it feel like a home instead of just a place to sleep. If you’re planning on being in Hakuba, this is the place to stay hands down. Onsen access was just the icing on the cake. The bus stop in front made it incredibly easy to get to the lifts and our hosts actually even gave us a ride to the gondola themselves.

Stayed in February 2023

Great location, spacious parking, amazing hot spring and sauna. Been in Japan for 8 years and the staff were the nicest I have ever met! Yakiniku restaurant which is connected to the Ryokan was also really nice!

Stayed in February 2023

Such an amazing experience. We were very much looked after by the host and had a wonderful time at the accomodation, onsen and restaurant (all in the same place!).

Stayed in February 2023

too far from the ski resort

onsen and dry room very good

Stayed in January 2023

Please drive because the bus schedule and bus routes can be quite tricky.

Staff service, outdoor onsen and clean room

Stayed in January 2023

the breakfast is quite boring with the exact same food everyday

good onsen

Stayed in December 2022

The staff knew zero English. There were absolutely no food facilities available. Even though our booking said we could have pay-for breakfast at the facility, they said it wasn’t available. Also no dinner available even for pay. We drove around the city for an hour looking for an open place to eat. All the places listed on Yelp and Google maps as open were not. It was a ghost town and staff was completely not helpful and not considerate of that.

The location in Hakuba was good and close to the mountains we were traveling to. They have good onsen outdoor/indoor with a sauna, rather small in size, nothing special.

Stayed in August 2025