The way you have to book in very difficult went one does not carry a mobile phone also no parking had to drive around looking for parking No one to contact about for immediate help

Position was perfect for what we wanted to do

Stayed in July 2025

The website did not indicate there is no elevator available. Moving large suitcases up to and down from the top floor was very awkward in the steep and tight stairwell. Found it difficult to properly control the heat pump / air con in The English translation of the instructions were inadequate.

The beds were comfortable and the room was clean

Stayed in April 2025

Checkin process. No lift and stairs were steep. No Tv it was a projector and could only be watched on one wall. No cupboards.

It was clean. Shower was good

Stayed in November 2024

We did have an issue as the hotel isn’t staffed and the check in process can be a bit long winded. Plus there were frosted small windows high up in the walls that were hard to open and didn’t provide a view. When we did open them the smell of diesel from the ferry’s came into the room while the ferry was running. This is a side effect of booking close to the ferry!

The place was clean and fairly good value, being so close to the ferry, our reason for choosing this location.

Stayed in October 2024

First impression was very unsettling with a dingy unmanned lobby that was dirty and had spider webs. There was no elevator to get to the rooms. TV was a projection unit that was hard to manage. Screen in bathroom needs to be replaced as was dirty and moldy. Unmanned automated checkin was annoying. No room safe. Room had a musty smell that needs to be aired out. Windows were small and out of reach so could not be opened.

Close to train and ferry port. Room was good size and clean. Came with towels and toothbrushes and coffee and tea

Stayed in October 2024

The entry area had some cobwebs that could be cleaned.

Location was great. Beds were comfortable. Easy to find. The rooms were clean. Instructions worked perfectly.

Stayed in July 2024

No on-site parking available. The parking lot next door cost almost half of the cost of the room for overnight parking. Other parking lots in the area were just as expensive if not more expensive. Add 1/3 of the cost of the room for parking.

The room was clean, functional and amenities were well stocked. There were adequate towels for two people and both a Western style toilet and two beds. Room was clean and proximity to the train station was excellent.

Stayed in April 2024

The check in process was a pain

Location for the ferry was excellent and the room was good

Stayed in April 2024

The bed isn't comfortable enough

The shower was amazing!

Stayed in April 2024

All windows were frosted and sealed (cannot open) and cannot see outside. No wall hooks in bathroom to hang clean dry clothes or towel. Not enough external ventilation so need aircon unit to do dehymidifying.

Clean room. Excellent location for Miyajima Island visit. Close to station.

Stayed in April 2024

It all worked out fine but because check-in is entirely electronic, make sure you are able to read the check-in instruction email before you arrive. (There's free WiFi at the nearest train station).

I booked the accommodation solely as a base for a day-tip to Miyajima Island so I didn't use the hotel's communal areas or see much of the local area. I was pleasantly surprised by the size of the room and, as seems standard for Japan, it was well stocked with toiletries etc. The location of the hotel was perfect for my purposes, as it was close to the rail station and just next to the ferry port.

Stayed in September 2023

The place was dark and dull. There was no elevator.

It’s 5 mins walk to train station and ferry pier.

Stayed in February 2023

There was no staff and no customer support. The bar on the first floor was closed.

Really close to Ferry.

Stayed in February 2023

1) stupid login system - you need to turn the knob to left in GREAT STRENGTH at the main door, if not you have to key the access number again. - you have to preregister the login to have the QR code before scan to the tablet given on the bar table. While I did it a few times, the data show is incorrect date. I become panic and realise they only allow you to login after 3pm (I thought I book the wrong date) - with above issue, there is no way to call that given contact number cos no one answer only with ring tone. - finally managed to login after 3pm and there are steps to scan passport and photos. (OK the process is fine after all the panic hassle) 2) Hotel lobby - it look like ghost hotel with no light, only at tablet corner. Bar table cover with plastic sheet , find it errie. 3) room - room is big and clean however the mattress too soft until you can fall off from the edge - my room is 301 , have to carry luggage walk the stairs 😑 - room with NO window, is weird 4) seem like no one stay except me and my friend that night, we feel unsecured and uneasy, we turn on all the lights to sleep. Basically this is 'ghost' hotel with no one around, when need help for system login no one can assist you and leave you in panic, crack the head to resolve it yourself. DO NOT STAY IN THIS HOTEL!!

Only the location that's near to the station, that's all and nothing else.

Stayed in July 2024

It was like a bomb shelter with no windows to be able to see outside, as they were frosted glass. You could hear other guest in their rooms and even use their toilet. It was advertised as western beds but it was just mattresses on the floor , and very comfortable. We had to pay 200 00Y for parking- as it was self-check in - there was no one to ask for help

Great location to catch the ferry across to Miyajima Island

Stayed in February 2024

There was a bar downstairs which I have no idea if it ever opens, it felt abandoned. An elevator also would’ve been nice but not requirement. It’d also be nice to have somewhere to store luggage before check in and after check out as most coin lockers in the area fill up really quick and it’s hard to explore with a suitcase.

It seemed a little suspicious that it had a self check in because I didn’t know about that before booking. And the price was quite cheap so we expected something small and dinky but it was way better than expected. The room was heaps nicer than the photos showed, and the self check in was incredibly easy. The bathroom was actually a really good size for a hotel especially compared to other places we’ve stayed in the past weeks. They provided so much for us in the room as well like single use products, pet products and general amenities.

Stayed in November 2023

no elevator, no staff present everything is done digitally

location, and room

Stayed in April 2023

The biggest issue was cold. When we arrived, AC was on heating, but it was very cold in there. AC was the only heat source in room and we were freezing, especially in bathroom. That made our stay here very uncomfortable. There is no staff, so there's no one to complain about anything. We had 2 beds, but used only one, right under AC to keep ourselves warm during the night. Thankfully we stayed here only 1 night and I don't recommend stay here during winter. Smoking room was locked and absence of staff was very unpleasant.

Room was clean and really big in comparison to other japanese hotels. I loved projector, it is so much better than TV. Location next to the ferry was perfect.

Stayed in February 2023

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Stayed in January 2025

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Stayed in January 2025

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Stayed in August 2024

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Stayed in August 2024

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Stayed in September 2023

There are no comments available for this review

Stayed in April 2025