8.7

Reviews of Bayside Square Kaike Hotel 3 stars

683-0001 Tottori, Yonago, Kaike Onsen 4-21-1, Japan

  • Emi

    Reviewed: 28 August 2025 · Stayed in July 2025

    Verified review

    We had a wonderful stay at this hotel. The location, rooms, and staff were all excellent. Having parking right in front of the hotel was very convenient. The beach just across from the hotel is clean and perfect, especially for families with children. A special highlight was that we were allowed to enjoy some fireworks, and the hotel even provided a bucket of water to safely collect the used fireworks afterwards – such a thoughtful gesture! Highly recommended.

    The bath tickets could be improved, as they were just thin strips of paper that can easily get wet or lost.

  • Suec

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    Lovely location overlooking the beach and only a short walk to the bus stop at the tourist centre. You can catch the bus from there to the station. It takes around 20 mins and costs 300 yen. There’s also a Lawson’s nearby for food and drinks etc. The room was large with plenty of storage and a lovely tatami area overlooking the beach. Yukatas were provided for the Onsen and for use around the hotel. All in all a great place to stay!

    The grassed area by the beach is looking a bit sad - a tidy up would make a huge difference. The washing machine and tumble dryer are on their last legs…could do with being replaced.

    Property response:

    We are very pleased to hear that you had a wonderful stay. We are glad that you were pleased with the location overlooking the beach, the access to the bus stop for the tourist center, as well as the spacious room and lovely tatami area. We hope that the hot springs and yukatas helped you to relax after your trip. We also appreciate your valuable feedback regarding the grass area along the beach and the laundry facilities. We will look into the issue regarding the grass area as soon as possible and consider making improvements. We will also take into consideration the laundry facilities when updating them in the future to ensure that our guests can use them comfortably. Thank you very much for staying at our facility. We look forward to seeing you again.

    We are very pleased to hear that you had a wonderful stay. We are glad that you were pleased with the location overlooking the beach, the access to the bus stop for the tourist center, as well as the spacious room and lovely tatami area. We… Show more

    Bayside Square Kaike Hotel
    13 July 2025
  • Timothy

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Hotel has a nice seafront location with easy access to food and other necessary amenities. Plenty of parking. Good value for money.

    Bathroom had a dried urine smell, but apart from that the room was spotless. Breakfast wasn't really that great and there weren't any alternative options in the area.

    Property response:

    Thank you for staying with us. We are very pleased to hear that you enjoyed our excellent beachfront location and the access to dining and other amenities. We also appreciate your feedback on the ample parking space. We hope that you felt that it was "value for money". However, we deeply apologize for the unpleasant experience caused by the urine smell in the bathroom after it was remodeled. We pay close attention to cleaning, and we are very sorry that such an issue occurred. We will be more thorough in cleaning and inspection in the future and strive to prevent recurrence. We are also very sorry that the breakfast did not meet your expectations. We take your feedback seriously and will use it as a reference for future menu improvements. We apologize again for the inconvenience caused to you given the lack of options in the area. Your valuable feedback is essential to improving our service in the future. We will improve the points you pointed out this time and all of our staff will do our best to make your next visit even more comfortable. We look forward to seeing you again.

    Thank you for staying with us. We are very pleased to hear that you enjoyed our excellent beachfront location and the access to dining and other amenities. We also appreciate your feedback on the ample parking space. We hope that you felt … Show more

    Bayside Square Kaike Hotel
    19 June 2025
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  • Peter

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 22 May 2025 · Stayed in May 2025

    Verified review

    good service and place

    no

    Property response:

    Thank you very much for staying at our hotel. All of our staff are very honored to receive your comments such as "good service and location" and "very good. Highly recommended." It is our greatest joy that you were satisfied with our hotel. We will continue to strive to improve our services so that we can provide our customers with an experience that exceeds their expectations. Thank you once again for taking the time to send us your kind comments despite your busy schedule. We look forward to seeing you again.

    Thank you very much for staying at our hotel. All of our staff are very honored to receive your comments such as "good service and location" and "very good. Highly recommended." It is our greatest joy that you were satis… Show more

    Bayside Square Kaike Hotel
    9 June 2025
  • Chris

    Reviewed: 15 May 2025 · Stayed in April 2025

    Verified review
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  • Jesses

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    We enjoy the hotel hot springs.

    The bed was a bit hard and so as the pillows. We didn’t sleep well comparing with the previous nights.

    Property response:

    Thank you very much for staying at our hotel. We are very pleased to hear that you enjoyed our hot springs. We hope that it helped you to relieve your daily fatigue. However, we are very sorry to hear that the bed and pillows were hard and that you were not able to sleep as soundly as the night before. We deeply apologize for not being able to provide you with a comfortable sleep. We will take your valuable feedback seriously in order to improve our future services, and will continue to consider ways to create a comfortable bedding environment and strive to improve it. Thank you again for taking the time to provide us with your feedback despite your busy schedule. We look forward to welcoming you again.

    Thank you very much for staying at our hotel. We are very pleased to hear that you enjoyed our hot springs. We hope that it helped you to relieve your daily fatigue. However, we are very sorry to hear that the bed and pillows were hard and … Show more

    Bayside Square Kaike Hotel
    9 June 2025
  • Yuko

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review
  • 7.0 Good
    Swinnie

    Reviewed: 24 April 2025 · Stayed in April 2025

    Verified review

    The facing of the room is good . It’s next to the sea and the sunset is beautiful . Onsen old and supply of bathing lotions etc too limited . Onsen environment has no class , you don’t feel clean . The spring water is salty and hot , ok to me . Overall I think value for money if you are not particular and fussy.

    Property response:

    Thank you very much for staying at our hotel. We are very pleased to hear that you enjoyed the sunset from your ocean-facing room. We sincerely apologize for any inconvenience caused to you regarding the hot springs. We take seriously your comments that the facilities were old, the supply of bath salts was small, and that the facility lacked luxury and cleanliness. We will immediately consider measures to improve the quality of our hot spring facilities so that we can provide our guests with a comfortable stay. We are pleased to hear that the water temperature and spring quality suited your preferences. We sincerely thank you for your valuable feedback. We will take your feedback seriously and use it to improve our services in the future. We look forward to welcoming you again.

    Thank you very much for staying at our hotel. We are very pleased to hear that you enjoyed the sunset from your ocean-facing room. We sincerely apologize for any inconvenience caused to you regarding the hot springs. We take seriously your … Show more

    Bayside Square Kaike Hotel
    7 June 2025
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  • Dion

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review
  • Ching

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    Like it with the seaview

    Hotel restaurants are not available. However, there are many restaurants nearby

    Property response:

    Thank you for staying at Kaike Hotel. All of our staff are pleased that you were pleased with the view from your room, which we are proud of. There is no dining area within the hotel, but there are many delicious restaurants nearby, so we believe you were satisfied. We are sure the yellow sand and pollen are very difficult to deal with, so please take care of yourself. Thank you for taking the time to post a review despite your busy schedule.

    Thank you for staying at Kaike Hotel. All of our staff are pleased that you were pleased with the view from your room, which we are proud of. There is no dining area within the hotel, but there are many delicious restaurants nearby, so we b… Show more

    Bayside Square Kaike Hotel
    26 March 2025
  • Hwee

    Reviewed: 10 March 2025 · Stayed in March 2025

    Verified review

    Just next to seaside. Get the sea view to have great views day and night. Nice Onsen baths.

    We asked for housekeeping in the morning but were astonished to find our room door ajar when we got back at night. The door was prevented from closing with the door guard lock. We were out for the whole day and with the door left ajar by the staff, anyone could have entered the room. It was fortunate nothing was stolen or damaged. This is very serious, but the front desk could only say “sorry”. Was a good and pleasant stay but this incident left a dent to the otherwise good feel. Hope they can look into this seriously and avoid repeating it in future.

    Property response:

    We sincerely apologize for the inconvenience and concern this caused you. Leaving a door half-open after housekeeping is something that should never happen from a security perspective, and we take your complaint seriously and deeply regret it. We are grateful that no theft or damage occurred, but this is a betrayal of our customers' trust and there is no room for excuses. We take your feedback seriously and will take thorough measures to prevent recurrence as follows. - Thorough security awareness among all staff We will take measures to prevent recurrence by thoroughly checking that doors are locked after housekeeping and double-checking. - Strengthening staff education We will conduct additional security training to raise awareness among all staff. - Strengthening the management system and strengthening the system for managers to check the condition of rooms after housekeeping. We would like to once again apologize for the inconvenience caused to our customers regarding this incident. All staff will make every effort to ensure that our customers can stay with peace of mind.

    We sincerely apologize for the inconvenience and concern this caused you. Leaving a door half-open after housekeeping is something that should never happen from a security perspective, and we take your complaint seriously and deeply regret … Show more

    Bayside Square Kaike Hotel
    24 March 2025
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  • Judith

    Reviewed: 5 March 2025 · Stayed in March 2025

    Verified review

    Neat and clean,recommend to stay if you are in Yonago

    Property response:

    Thank you very much for using Kaike Hotel. We are very happy to receive your compliments about the cleanliness of our hotel. We also feel the utmost affection that you have shown us by recommending our hotel to others when they come to Yonago. We will continue to work hard every day, taking these words as encouragement. Thank you for taking the time to post a review despite your busy schedule.

    Thank you very much for using Kaike Hotel. We are very happy to receive your compliments about the cleanliness of our hotel. We also feel the utmost affection that you have shown us by recommending our hotel to others when they come to Yona… Show more

    Bayside Square Kaike Hotel
    24 March 2025
  • Hajime

    Reviewed: 27 February 2025 · Stayed in February 2025

    Verified review

    Awesome onsen hot springs, with great breakfast.

    Property response:

    Thank you for staying at Kaike Hotel. All our staff are pleased that you enjoyed your relaxing hot spring bath and breakfast. We will continue to strive to ensure our customers are satisfied. Thank you for taking the time to post a review despite your busy schedule.

    Thank you for staying at Kaike Hotel. All our staff are pleased that you enjoyed your relaxing hot spring bath and breakfast. We will continue to strive to ensure our customers are satisfied. Thank you for taking the time to post a review d… Show more

    Bayside Square Kaike Hotel
    28 February 2025
  • 7.0 Good
    Xiang

    Reviewed: 15 January 2025 · Stayed in January 2025

    Verified review
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  • Hing

    Reviewed: 6 December 2024 · Stayed in December 2024

    Verified review

    Nice onsen and sea view with tatami. Comfortable bed

    Property response:

    Thank you for using Kaike Hotel. We are pleased to hear that you enjoyed the tatami-floored hot spring and the ocean view, and that the bed was comfortable. We look forward to welcoming you again

    Bayside Square Kaike Hotel
    8 January 2025
  • Tin

    Reviewed: 18 November 2024 · Stayed in November 2024

    Verified review
  • 7.0 Good
    ホン

    Reviewed: 12 November 2024 · Stayed in November 2024

    Verified review

    Love the view from my room. Staffs were kind. Breakfast was good enough too. You can enjoy their puic bath as much as you want.

    Mattress was too hard that my back was a bit painful. I went to the breakfast place around 8am but some foods were already cold and not enough.

    Property response:

    Thank you for choosing our hotel from among the many options available. We are very pleased that you were satisfied with the view from your room, the hot springs, and the service from our staff. However, we apologize that the mattress was too hard and that the hot breakfast was already cold. We will work to improve the firmness of the mattress and the breakfast. We look forward to welcoming you again.

    Thank you for choosing our hotel from among the many options available. We are very pleased that you were satisfied with the view from your room, the hot springs, and the service from our staff. However, we apologize that the mattress was t… Show more

    Bayside Square Kaike Hotel
    11 January 2025
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  • Narelle

    Reviewed: 18 September 2024 · Stayed in September 2024

    Verified review

    The location was beautiful it was peaceful and central to the shops and restaurants

    Nothing it was a wonderful experience

    Property response:

    Thank you for choosing our hotel from among the many options. All of our staff are pleased that you were satisfied with the view from your room, the quietness, and the shops. Although nothing seemed to happen, we hope that we were able to help you find relaxation. Please stay at our hotel again if you have the opportunity. Thank you for taking the time to post a review despite your busy schedule.

    Thank you for choosing our hotel from among the many options. All of our staff are pleased that you were satisfied with the view from your room, the quietness, and the shops. Although nothing seemed to happen, we hope that we were able to h… Show more

    Bayside Square Kaike Hotel
    11 January 2025
  • Damon

    Reviewed: 14 September 2024 · Stayed in August 2024

    Verified review

    Best place in Kaike in this price range !! Stay EVERY year !!!

    N/A

    Property response:

    Thank you for choosing our hotel out of all the other options. All of our staff are extremely pleased to receive such complimentary words, calling it the best location in Kaike for this price. It's great that you have even declared that you will be a repeat customer and will stay here every year. We will continue to strive to make our customers happy. We look forward to seeing you again.

    Thank you for choosing our hotel out of all the other options. All of our staff are extremely pleased to receive such complimentary words, calling it the best location in Kaike for this price. It's great that you have even declared that… Show more

    Bayside Square Kaike Hotel
    11 January 2025
  • Ka

    Reviewed: 3 September 2024 · Stayed in August 2024

    Verified review
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  • Ian

    Reviewed: 4 August 2024 · Stayed in July 2024

    Verified review

    Facilities were nice and clean and the saff was super friendly. Nice view from the room of the sea.

    Nothing we didnt like, all was great.

    Property response:

    Thank you for choosing our hotel out of all the other options. We are pleased to hear that you were very satisfied with our facilities, staff, and view. All of our staff are delighted to receive the highest compliment that there was nothing you disliked. We will continue to strive to satisfy our customers. Thank you for taking the time to post a review despite your busy schedule.

    Thank you for choosing our hotel out of all the other options. We are pleased to hear that you were very satisfied with our facilities, staff, and view. All of our staff are delighted to receive the highest compliment that there was nothing… Show more

    Bayside Square Kaike Hotel
    11 January 2025
  • Supakrit

    Reviewed: 23 July 2024 · Stayed in July 2024

    Verified review
  • Yutaro

    Reviewed: 22 July 2024 · Stayed in June 2024

    Verified review

    Clean, nice view of the sea and a big enough house.

    Nothing.

    Property response:

    Thank you for choosing our hotel among the many others. All of our staff are pleased that you were satisfied with the sea view and the spaciousness of your room. We will continue to strive to satisfy our customers. Thank you for taking the time to post a review despite your busy schedule.

    Thank you for choosing our hotel among the many others. All of our staff are pleased that you were satisfied with the sea view and the spaciousness of your room. We will continue to strive to satisfy our customers. Thank you for taking the … Show more

    Bayside Square Kaike Hotel
    18 January 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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