Reviews of HOTEL BEACON ONOMICHI 4 stars
722-0036 Hiroshima, Onomichi, 東御所町１−１, Japan
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewLocated at the train station which was very convenient.
The room was noisy at times, not from the outside noise but the hallway echoed at night whenever anyone closed a door or got something from the vending machine.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewThe position was very central and made it very easy for us and our friends to visit the temple walk , then go on the ferry and walk about Onomichi.
Only thing was - the motion door which opened to the Reception/restaurant when I left the room in my Pjs to do washing at the end of the corridor. :)
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewLocation
Cost
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewConvenient location, right above Onomichi train station. In walking distance to multiple restaurants and shops. Very clean and comfortable.
No complimentary breakfast
Thank you very much for staying with us. We are delighted to hear that you found our location—right above Onomichi Station—so convenient, and that you enjoyed having many restaurants and shops within walking distance. We are also very pleased to know that you found our hotel to be clean and comfortable. Regarding breakfast, we sincerely appreciate your honest feedback. While we currently do not offer complimentary breakfast, we do provide a breakfast box for ¥2,200 per person, featuring a variety of local ingredients. We are continuously striving to enhance the quality and value of our services to better meet our guests’ expectations. Thank you once again for your valuable comments. We look forward to welcoming you back in the future. Thank you for posting a review.
Thank you very much for staying with us. We are delighted to hear that you found our location—right above Onomichi Station—so convenient, and that you enjoyed having many restaurants and shops within walking distance. We are also very plea… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewConvenient location. Steps from the train station.
Restaurant and bar were not open at all when we were there.
Thank you very much for choosing our hotel and for taking the time to share your feedback. We are pleased to hear that you found our location convenient. Our proximity to the station is something many of our guests find very helpful. However, we sincerely apologize for the inconvenience caused by the restaurant and bar being closed during your stay. We regret that we were unable to provide this service and that advance notice regarding their availability may not have been sufficient. We will make every effort to ensure that such important information is clearly communicated to our guests in the future. We truly appreciate your feedback and hope to have the opportunity to welcome you again.
Thank you very much for choosing our hotel and for taking the time to share your feedback. We are pleased to hear that you found our location convenient. Our proximity to the station is something many of our guests find very helpful. Howe… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewGood location. Very helpful staff. Comfortable room, surprisingly quiet considering it is located above a train station
A bit surprised and disappointed that I had missed the time deadline when I only checked in at 7 pm to order breakfast for the following morning. I can understand the chef might not be able to get ingredients for a full breakfast by that time. But surely, an hotel of this standard should be able to provide a lighter alternative to their customers for orders after 7 pm.
Thank you very much for choosing our hotel and for taking the time to share your valuable feedback. We are truly delighted to hear that you had a comfortable stay and that you were satisfied with the location, the quietness of the room, and the attentiveness of our staff. Your kind words are a great encouragement to all of us.On the other hand, we sincerely apologize for the inconvenience caused regarding the breakfast order. We regret that our explanation about the order deadline was insufficient and that we were unable to offer any alternative options after 7:00 PM. We remain committed to providing a comfortable and pleasant experience for all our guests, and we truly hope to welcome you again in the future. Thank you very much for taking the time to leave a review.
Thank you very much for choosing our hotel and for taking the time to share your valuable feedback. We are truly delighted to hear that you had a comfortable stay and that you were satisfied with the location, the quietness of the room, an… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewThe hotel is in the heart of the city and gives direct access to the train and to the Shimanami Kaïdo. The hotel is nice. The breakfast is really a good part of the experience.
Well the room we had did not look like the one we booked. The windows were too high and it was not possible to see outside without taking the stairs leading to a very small part of the room which was not very comfortable. The sink in front of the bed (which is very low) and outside the bathroom was not practical. Since the photos of the hotel shows the spa zone, it could be written in a more obvious way that there are extra costs for the use of it (quite expensive). With a room not so comfortable, a free acces for guests to the bath would be appreciated. Last but not least we arrived by car and had extra costs for the parking.
Thank you very much for staying with us and for taking the time to share your valuable feedback. We sincerely apologize for the discomfort you experienced with the room layout and amenities. We understand that the high window and narrow staircase may have caused inconvenience, and we will review how we present our room descriptions and photos to ensure they are clearer and more accurate. We also regret that the spa usage fees and parking charges were not clearly explained prior to your arrival. We will strive to improve the clarity of such information moving forward. On the other hand, we are pleased to hear that you enjoyed our breakfast and appreciated our central location with easy access to the Shimanami Kaido. Your comments are extremely helpful to us as we continue to improve our services. We truly hope to have the opportunity to welcome you again in the future.
Thank you very much for staying with us and for taking the time to share your valuable feedback. We sincerely apologize for the discomfort you experienced with the room layout and amenities. We understand that the high window and narrow st… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewExcellent breakfast with local delicacies. The staff helped us book a ab that could carry a lot of luggage. Great stay!
Thank you very much for staying with us and for your wonderful review. We are truly delighted to hear that you enjoyed our breakfast featuring delicious local dishes, and that our staff could assist you in finding a suitable apartment for your luggage needs. Your kind words mean a great deal to us, and we’re so glad to know that you had a wonderful stay. We sincerely look forward to welcoming you back again in the future.
Thank you very much for staying with us and for your wonderful review. We are truly delighted to hear that you enjoyed our breakfast featuring delicious local dishes, and that our staff could assist you in finding a suitable apartment for y… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified revieweverything was first class, the room, staff, we were able to get a lift in the railway station straight to the front door of the hotel and great restaurants' nearby.
Thank you very much for staying with us and for your generous review. We are truly honored by your kind words — “the room, the staff, everything was first-class.” We’re also pleased to hear that you found the direct elevator from the train station convenient and enjoyed the excellent nearby restaurants. Knowing that your stay was comfortable means a great deal to our entire team. We sincerely look forward to welcoming you back in the future.
Thank you very much for staying with us and for your generous review. We are truly honored by your kind words — “the room, the staff, everything was first-class.” We’re also pleased to hear that you found the direct elevator from the train… Show more
Reviewed: 10 May 2025 · Stayed in April 2025
Verified reviewExcellent location and facilities. Very book breakfast (needs to be prebooked a few days ahead). I really liked having a projector in the room. Private onsen baths are very good too.
Bring earplugs, the hotel is at the train station and you can hear the trains.
Thank you very much for staying with us. We are truly honored to hear that you were satisfied with our location and facilities. It brings us great joy to know that you enjoyed the in-room projector, our private hot spring, and breakfast. Regarding breakfast, we apologize if the advance reservation system was not clearly communicated. We will strive to provide better guidance to ensure a smoother experience in the future. We also regret any inconvenience caused by the sound of the trains due to our proximity to the station. Please note that we provide earplugs as part of our in-room amenities, and we hope they can help ensure a more comfortable stay. Thank you again for your valuable feedback. We sincerely look forward to welcoming you back in the future.
Thank you very much for staying with us. We are truly honored to hear that you were satisfied with our location and facilities. It brings us great joy to know that you enjoyed the in-room projector, our private hot spring, and breakfast. R… Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThe property was right above the station! It was so convenient.
Thank you very much for your kind comment! We’re delighted to hear that you found our location convenient — being situated right above the station is something many of our guests appreciate, and we’re glad it made your stay more comfortable. We hope to welcome you back again soon!
Thank you very much for your kind comment! We’re delighted to hear that you found our location convenient — being situated right above the station is something many of our guests appreciate, and we’re glad it made your stay more comfortable… Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewCentral location, modern facilities. Literally above the train station.
Restaurant difficult to access - closed or limited opening hours.
Thank you very much for staying with us and for taking the time to share your feedback. We’re pleased to hear that you appreciated our central location and modern facilities, especially the convenience of being directly above the station. We’re sorry, however, to learn that accessing restaurants nearby was challenging due to closures or limited hours. We understand how this could affect your stay and will work on improving our guidance regarding available dining options in the area. We truly appreciate your comments and hope to welcome you again in the future.
Thank you very much for staying with us and for taking the time to share your feedback. We’re pleased to hear that you appreciated our central location and modern facilities, especially the convenience of being directly above the station. … Show more
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewThe location was perfect for travellers. The breakfast was good. The best feature were the corner windows of our room. Watching the comings and goings of the trains was a treat for train buffs!
The restaurant was closed for dinner and was not updated on the Bookings.com website. A bit disappointed but staff managed a refund within a day or two.
Thank you very much for staying with us and for taking the time to share your thoughtful review. We’re delighted to hear that you enjoyed our excellent location, the breakfast, and especially the corner room with views of the trains — it sounds like a dream stay for a railway enthusiast, and we’re so glad you had that experience. We sincerely apologize, however, for the inconvenience caused by the restaurant being closed during dinner hours and the lack of accurate information on the Booking.com website. We truly appreciate your understanding and are glad that our staff was able to process a refund promptly. Your feedback helps us improve, and we hope to welcome you again in the near future.
Thank you very much for staying with us and for taking the time to share your thoughtful review. We’re delighted to hear that you enjoyed our excellent location, the breakfast, and especially the corner room with views of the trains — it s… Show more
Reviewed: 22 November 2024 · Stayed in November 2024
Verified reviewThe room layout was nice and comfortable, the tatami loft was good to relax in. Location right on the station, central to many attractions. Breakfast was tasty and the staff were helpful.
Storage space is limited if you have alot of luggage.
Thank you very much for staying with us and for sharing your feedback. We’re delighted to hear that you enjoyed the comfortable room layout and found the tatami loft a relaxing space. We’re also glad that our convenient location above the station, tasty breakfast, and helpful staff added to your positive experience. We do apologize for the limited storage space, especially for guests traveling with a lot of luggage. Your feedback is appreciated and will be taken into consideration as we look to improve guest comfort. We hope to have the pleasure of welcoming you again in the future.
Thank you very much for staying with us and for sharing your feedback. We’re delighted to hear that you enjoyed the comfortable room layout and found the tatami loft a relaxing space. We’re also glad that our convenient location above the s… Show more
Reviewed: 8 November 2024 · Stayed in October 2024
Verified reviewReviewed: 7 November 2024 · Stayed in November 2024
Verified reviewReviewed: 4 November 2024 · Stayed in October 2024
Verified reviewReviewed: 20 October 2024 · Stayed in October 2024
Verified reviewReviewed: 13 October 2024 · Stayed in October 2024
Verified reviewReally clean and modern hotel with a very central location - ideal for starting the Shimanami Kaido. Also it had all the amenities you could need, incl. washing facilities which were very useful.
Would have liked some choice with the breakfast to accommodate dietary restrictions. We could hear the trains at night, which kept waking up my partner. Also couldn't easily open suitcases due to the room layout.
Reviewed: 8 October 2024 · Stayed in October 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewFantastic room and location. Very friendly staff. Clean and fresh facilities.
There was no breakfast buffé, instead the breakfast was served individually on a tray. The quality was good but I would have preferred a buffé because I would have picked different food items for breakfast.
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewThe bathroom was incredible