It’s a bit old and would need some upgrading

Cosy hotel, nice restaurants within the hotel and close to the Nagahama castle

Peatumiskuupäev: juuni 2025

nothing in particular

the location is great. After cycling all day the outdoor jacuzzi is magical!

Peatumiskuupäev: mai 2025

Good: small but comfortable room. Polite and helpful front desk. If you are going to Chikubushima island, the ferry terminal is just in front of the main entrance to the hotel. Minor gripes: air-conditioning/heating is centralized, so if it is too hot or cold for you there is nothing you can do. Hotel uses a physical key that you need to deposit with the front desk whenever you head out.

Peatumiskuupäev: aprill 2025

Their suites are a place of joy, slightly bonkers and retro but fun. Italian restaurant excellent and breakfast very good.

Peatumiskuupäev: märts 2025

There are no dining options next to the hotel which is on the lakeside. The hotel feels a little forlorn out of season.

I visited this tourist hotel in the dead of winter, totally out of season. Few guests but welcoming staff. It snowed outside. Nice views of Lake Biwa.

Peatumiskuupäev: veebruar 2025

The staff were lovely and the breakfast is good value for money with a great view of the lake. The onsen was lovely too. Highly recommended

Peatumiskuupäev: veebruar 2025

The long way to the restaurant for breakfast was a bit off putting but the view was excellent.

If you plan to visit Chikubu Island. It's the perfect place to stay as the ferry terminal is just across the road. It's close to other attractions in Nagahama as well. The hotel is sprawling and huge. The staff was cheerful and helpful. The room is comfortable and quiet. Breakfast collection was good and I had it in front of a window offering a great, close-up view of Biwako

Peatumiskuupäev: november 2024

There is no coin laundry which I guess is part of how they are setting themselves apart from business hotels. not a big issue but people might want to be prepared (especially if you are staying here while on a cycling trip). The fridge in my room is very noisy when the compressor kicked in in the middle of the night.

I actually wanted to stay at Grand Mercure but ended up at Grazie and I'm glad I did! The hotel is overlooking Biwako and most rooms are treated to a great view. The front desk greets everyone who walks past and there are lots of sofas and seats in the lobby for a sit down. My single bedroom was also super comfortable. The breakfast was also amazing and the dining hall looks out into Biwako like the rooms and there are seats for singles, couples and families alike. The public baths is also situated on the top floor, ensuring a great view. Hotel is also 15 mins walk from Nagahama town centre where there are many restaurants as well as a good sized supermarket.

Peatumiskuupäev: november 2024

The outdoor Jacuzzi was wonderful.

Peatumiskuupäev: oktoober 2024

Nothing specific.

Excellent value for money.

Peatumiskuupäev: august 2024

There were not many outlets in the room, so you should bring a splitter if you can. The pillow was pretty hard. The hotel restaurants close a little early, so be careful.

Great location on the lakeside with several places of interest within walking distance. Sometimes there is a shuttle to Nagahama Station. Buffet style breakfast is available if you choose that option.

Peatumiskuupäev: juuli 2024

Sauna was out of service.

Faded Elegance and very comfortable. Right across from ferry to island. Great breakfast with stunning views. Nice jacuzzi bath. Inexpensive taxi to town center.

Peatumiskuupäev: juuli 2024

I wish there is a shuttle bus from the train station to the hotel

The location is convenient if you intend to take the ferry.

Peatumiskuupäev: aprill 2024

Rooms need updating… One room smelt of cigarettes

Location. View. Breakfast Staff were fabulous

Peatumiskuupäev: veebruar 2024

location

Peatumiskuupäev: oktoober 2023

I particularly liked the view from my room which included Mt. Ibuki and Lake Biwa. The staff was very friendly and helpful. The breakfast was delicious. There was a nearby lakeside park from which the sunset could be observed.

Peatumiskuupäev: juuni 2023

the remote control for TV wasn’t clean

location right on the lake

Peatumiskuupäev: märts 2023

Maybe the fact that you don't get to choose to skip cleaning service? (whatever...right?)

Everything! It was all amazing! The location is right at Biwako, the view from the room is gorgeous, the cruise next to the hotel, the train station about 10 minutes away, the castle and park close by... The staff is so polite, efficient and friendly. I can't think of anything negative (and I am trying)...

Peatumiskuupäev: märts 2025

Great staff, perfect cleanliness, great public bathroom!

Peatumiskuupäev: märts 2024

everything

Peatumiskuupäev: oktoober 2023

Nothing really, when considering that this is a pretty damn amazing 4-star hotel by any standards, and especially when considering the price for one of their standard rooms. The only thing that you should be aware of is that the staff has become a bit less English-speaking when compared to before the pandemic (which is admittedly true for all of Japan), but the optimist would only consider that an opportunity to practice his or her Japanese.

An amazing 4-star hotel located just next to the shoreline, and all rooms have a view of the beautiful Lake Biwa. Right next to parklands and Nagahama castle, and 5 mins from the city centre and old town market street. Staff is always really helpful and polite, the room was impeccably clean, and there is also free parking. If the hotel would have been located in Europe, a room would probably have costed twice as much as it normally does at Kitabiwako Hotel Grazie, and if you travel during the rainy season or similar, you can get a room for as little as £50, which is astonishing! The hotel also got an Italian restaurant, which I can strongly recommend, because it serves proper Italian cuisine to a reasonable price; normally, when something is advertised as Italian food in Japan it is either something that would make an Italian person cry (and not of joy), or you got yourself a proper but exclusive Italian eating place in Tokyo or Osaka that serves delicious food to a very high price and only to the select few. It is rare to get something that is proper Italian in Japan and 1) outside the big cities, and 2) will not ruin you for a simple meal. You know, if you want to take a short break from all the sushi and ramen...

Peatumiskuupäev: september 2023

Service in Japan is great but service in hotel Grazie is outstanding!! 👏

Peatumiskuupäev: august 2023

Renewed recently so it has some new wood and paint smell

Amazing value for the price

Peatumiskuupäev: juuli 2023

Beds uncomfortable. Meal sizes very small. Very disappointing. not value for money. Years of allowing smoking inside has etched into the walls.

Peatumiskuupäev: juuni 2023