It smelled of mildew. It was cramped and the only unclean place I’ve been / stayed in Japan . It was noisy - Not the bar/cafe upstairs but actually in the facility .

The location was really convenient. Very close to the train station and next to lots of lovely places to eat and drink . There is free laundry service which is stellar .

Stayed in July 2025

see above

PIctures on Booking misled us as did listing. For the budget travelling it is excellent. Staff was very noisy first night. Got tired of one staff member hustling women with the "we have the same birthday " line.

Stayed in April 2025

Loud talking and laughing until 11pm at the reception desk next to the boxes.

Clean, simple accommodation in a box hotel with good value for money in an excellent location.

Stayed in March 2025

Twin room: A bit weird, but not too bad! At first it felt like we had booked the back door plumbing room, but then we were like, hey it’s not too bad! Which it really isn’t. Maybe not the cheapest place though, but not many options when you’re booking a couple of days before! Two young British girls decided to have a drunken high pitched gossip moment in the middle of the night, just outside our room in the common area, but can’t really hold that against Bench I suppose, just bloody brits being brits.

Stayed in March 2025

Nice convenient location and nice bar above the facility

Stayed in December 2024

A bit small

Was a bit small but everything was very very clean! Nice location and was a very relaxed atmosphere. Keep in mind that the locker you’ll have is a bit small however you can put your bigger luggage behind something

Stayed in October 2024

The staff running the night shift was noisy. They even run the dryer very late into the night and the dryer was just next to sleeping pods.

The staff checked me in were very helpful.

Stayed in September 2024

Less privacy than I expected. Capsules located in the shared space for everyone meaning that there’s always people walking past or nearby.

Facilities were modern and clean. Didn’t have any issues with noise.

Stayed in June 2024

Since you can walk everywhere in outside shoes it felt bit filthy. Would be nice if they provided slippers for inside and forbidden walking in outside shoes where dorm beds are. This hostel is very small so be prepared for lack of luggage space if you travel with big suitcase and staying in dorm there's no place to put it. Low bunk is very difficult to get into, the entrance is so low and tiny, very uncomfortable to go in and out. But in general its not a bad hostel and I had okay experience there and Kamakura is a nice place :)

Locations is really good They provided two towels for free Coffee and tea also for free Staff is friendly and polite

Stayed in March 2024

there were still people using the washing machine past 10pm, i couldnt really sleep well. Maybe it’s better to set some curfew on washing machine usage.

it was pretty clean and well maintained

Stayed in February 2024

Not me personally, but as a heads up it is rather close quarters and the walls are somewhat thin for those that want personal space and quiet.

Bench is located close to Kamakura station. The staff are all kind and helpful people; the majority of the staff know English, which was super helpful.

Stayed in February 2024

They only tell you once you check in that upstairs is a bar and so not to worry if you hear noises (they do offer free earplugs if needed!). In my case I didn't hear anything, but I can imagine it can be louder at times...

Very small but good capsule hotel. It has everything one expects from a place like this, for the price. Very good location between the centre of the town and the beach!

Stayed in November 2023

Be prepared to use earplugs because everything is very hear-through. Otherwise a nice place for a night.

Super nice hosts, and great location.

Stayed in August 2023

More noisy than other capsule hotels, but earplugs + comfy bed was a perfect combo

Great location, friendly staff, affordable, and I was very happily surprised to see how comfortable the bed was compared to other capsule hotels I've been to

Stayed in April 2025

the bed was extremely uncomfortable, it shook when laying on it causing lots of noise and distress, worst of all was that until 11pm the washing and drying unit pressed against the door was running - making it impossible to be in the room - it was so loud you can't talk or even think! shocking, we had to find a new hotel for the 2nd night.

the staff were very kind and helpful.

Stayed in May 2025

Clean, Friendly staff and good facilities. Clear guidelines to ensure a peaceful and relaxing stay for all the guests. Exactly what I was looking for.

Stayed in May 2025

The Hostel is quite small, consisting of just 2 connected halls. So there is no space for luggages (of course NO LUGGAGE STORAGE a huge miss) Given its design from the bed you hear all the noise coming from the reception/social area

Staff was very polite and friendly

Stayed in April 2025

Both the hostel and the area surrounding it were insanely loud at night. It was worse than the amount you would expect for the price. It sounded like it was a party area and there were banging and shouting noises that could very clearly be heard from outside. Additionally, some other guests at the hostel were extremely loud and inconsiderate, talking loudly with their friends and playing music without headphones at 11pm and after, and the staff did not intervene. The hostel provides free earplugs, but these were not sufficient. I was very disappointed by the noise level and it negatively impacted my sleep.

The bed was comfortable and the staff was very kind. They had lockers available for guests’ items and it was an affordable little hostel in a relatively convenient part of Kamakura.

Stayed in January 2025

12.19 At 1:30 am, the staff who was sleeping above me kept calling and woke me up. I have been to many places in the youth hostel, which is rare. Keeping quiet in the sleeping place is the most basic.

Very close to the station

Stayed in December 2024

Wish I stayed longer

Friendly staff, clean, I stayed in a single room which had a bunk bed in the room for one night. Washer/dryer available to guests. It was quiet when I stayed there. Would definitely book again!

Stayed in November 2024

narrow, noisy

location, kind staff

Stayed in June 2024

room decorations, too simple, there is a stench from sewer. and the quality does not match the expensive price.

good position

Stayed in August 2024

The most unpleasant experience in Japan! First impression is very good but when you’ll try to sleep… Everything is made to make the noise! Doors have no holders, hair dryers you’ll find right at the place you sleep, not in the shower rooms! Sinks as well, you’ll be bothered as much as possible! So instead of make this area further they made everything noisy right at the sleeping area! At the checking time the staff was ok. But the most disappointing was the staff in the evening. It’s not a Japanese girl. She was talking loud with guests after 11 am! She didn’t stop super loud and slamming the doors people. She just was sitting and doing her staff until I came and asked to do something! She didn’t explained that guests that there are some must rules in hostels like it was everywhere I stayed! And it’s must to keep silence and respect! She smiled just said that it’s not her business, it’s a place she just works! Sounds so rude and pretty western! As I know it’s normal to respect and take care about other people in Japan! And make everything very comfortable. They even didn’t switched off the light in the sleeping area until I asked! What a mood! Shower was good, clean, hot water. The place to sleep is pretty specious. No luggage keeping locker. Kettle, tea, coffee, microwave, towels, ear plugs, space to eat. Fan, two lights, no hangers, no hooks for clothes or towels. No space for shoes. Can’t recommend just because the organization process is failed. And it’s very sad! To care about the quietness is MUST in hostels!

Stayed in April 2024

Bad denoising, Bad ventilation in capsel

Super nice stuff, clean room, enough space, comfortable shower

Stayed in March 2024