Almost everything about this place was great, except for the fact that we came with a car and there was no hotel parking. We needed to park in a lot down the block which wasn't so bad but ended up coasting us another 2700 yen for the night.

Perfect hotel located in Nagoya. Very close to many things that you can walk or take the train to. The room was a great size, the beds were comfortable and the tv was huge and included youtube and netflix! And even though I didn't use it, they have a clothes steamer in the room (looks like a fridge) where you can unwrinkle and sanitize your clothes! The morning breakfast at the restaurant downstairs was great too as they have a Nagoya breakfast option so you can try some of the local style food.

Stayed in August 2025

Room view was that of the neighboring building's fire escape. Laundry facilities were always busy.

Very good breakfast and room/facilities were very clean. Staffing is minimal but employees very helpful & friendly. Not particularly close to Nagoya Station but quick and easy access to convenience stores and the subway.

Stayed in May 2025

I had a wonderful stay at this hotel! The staff were incredibly friendly and welcoming, always ready to help with a smile. The facilities were fantastic — clean, comfortable, and beautifully maintained. The amenities provided added a great touch to the overall experience. Thank you for such a pleasant stay!

Stayed in July 2025

Nothing much around the hotel. Breakfast wasn't good. You should use subway exit 10 if arriving with luggage we hadn't and it was rough.

It was very functional and clean.

Stayed in July 2025

n/a

Good location, smooth experience with check-in etc - staff were helpful when there was an issue

Stayed in June 2025

Everything was top notch! The family room was equipped with four well-sized and very comfortable single beds, ie not sofa beds as is the case many times. The room even had a steam cleaning wardrobe, luxurious and very handy! The facilities even included self-service luggage storage which was a great help! We would definitely stay here again.

Stayed in July 2025

Not enough hanging space or storage

Not applicable

Stayed in July 2025

Tasty breakfast and very clean room.

Stayed in July 2025

Tight room

Good breakfast, totally recommended. Quiet and peaceful, nice common area.

Stayed in June 2025

Nothing

Great stay at the Emma Na! Excellent staff and location

Stayed in April 2025

New hotel with high quality furniture

Stayed in June 2025

Not necessary a dislike but more like info for the travelers: the breakfast is pretty basic. Good enough to get your stomach fed and get your day going, but don't expect a buffet or vast number of choice. They offer 3 breakfast sets. Drinks and rice is unlimited refill though. Try to get a room facing away from the main road. It can be noisy with some people reving their bikes/cars in the night.

Very close to the subway station if you don't want to walk from JR station to the hotel. Big modern TV screen in your room and decent bed comfort. Room size is okayish.

Stayed in May 2025

Almost every thing is self service. No shower cap provided

Excellent location, 3-minute walk to the exit 10 of Fushimi subway station. Also, a walking distance away from the airport limousine bus stop. The LG Styler clothes cleaner in the room is convenient.

Stayed in May 2025

Very clean, organised and parking on premises was great. Something to note about parking, I would recommend an experienced driver to navigate the reverse parking or exit, but otherwise the area was easy once we were shown where to park by the staff. They put our names on the space so it was all ours. Breakfast was delicious and the bed was clean and comfortable. Would definitely stay here again!

Stayed in May 2025

Very clean,friendly staff & next to train station

Stayed in May 2025

Convinient, walking distance to the castle

Stayed in May 2025

Staff do not seem to be very friendly or helpful with questions regarding the breakfast vouchers,

Good location, near the Sakae and Osu shopping areas. Easy access to JR Nagoya Station and Nagoya Castle. Self checkin was easy and no fuss, while there were baggage ports for folks who arrived early. You won’t see robot dinosaur concierges here, but to me that was a plus. Also the LG clothes styler cabinet made laundry drying a pleasure instead of relying on the often weak ventilators in Japanese hotel bathroom cubicles.

Stayed in May 2025

Nothing

Very spacious room, lots of comfort amenities, place to store our luggage, great location, breakfast included.

Stayed in May 2025

Laundry facilities were busy. May need more machine.

Provide simple breakfast

Stayed in April 2025

Checkin was really difficult. It's automated like all Henn-na hotels but this one was "more" than the usual. When we pushed the "help" button, a guy did come immediately, only to push the same automated buttons on the computer checkin screen. Duh.

Rooms were very new, clean, and overall comfortable. Showers strong. The shelves were a little awkward. Quiet and large rooms for family (got the biggest family room).

Stayed in April 2025

The room is not big but has everything we need.

Stayed in May 2025

Excellent location close to a convenience store and an excellent Indian restaurant. The staff were very helpful and friendly. Highly recommended

Stayed in May 2025

nil

Great location close to the subway very easy check in

Stayed in April 2025

Nothing

Best property we have stayed at in Japan. Spacious and fabulous shower and bathroom.

Stayed in May 2025