6.8

Reviews of bnb+ Yokohama Motomachi

231-0861 Kanagawa, Yokohama, Nakaku, Motomachi 1-27-2 3F, Japan

  • Bianca

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Juan

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Very quiet and comfortable place to stay. Has all the amenities you will need and close to everything in Yokohama. The streets are beautiful. All clean

    Everything was good. The cabins can get hot at night.

    Property response:

    Thank you for taking the time to include your rating. We are very happy that you like it. We will make every effort to improve based on your feedback. We hope you will visit us again.

    bnb+ Yokohama Motomachi
    18 August 2025
  • Jalene

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
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  • Ala

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    Check in was super easy and the beds were extremely spacious for a hostel. The property had separate showers and bathrooms for men and women but those were located in the same room. However, there was plenty of space in the shower room to change for privacy and such. The curtain was super opaque and not at all see through so the boxes felt very private and each capsule had an outlet and a light. The bed, pillow, and comforter were all very comfy as well. Only downside is you have to pay an extra fee to use towels, but they did have free soap, shampoo, and conditioner, as well as q-tips, toothpicks, and hairdryers.

    It would be nice if one big towel was included in the stay

    Property response:

    Thank you for taking the time to include your rating. We are very happy that you like it. We hope you will visit us again.

    bnb+ Yokohama Motomachi
    15 July 2025
  • 7.0 Good
    Tasha

    Reviewed: 24 May 2025 · Stayed in February 2025

    Verified review

    Good location

    Property response:

    Thank you for taking the time to include your rating. We are very happy that you like it. We hope you will visit us again.

    bnb+ Yokohama Motomachi
    2 June 2025
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  • Russ

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review
  • Naoko

    Reviewed: 23 April 2025 · Stayed in March 2025

    Verified review

    Beds and public spaces are clean, the washbasin and toilets were a little bit dirty with some remaining of the guests so I didn't use a shower room. Hopefully, showers and washrooms should be divided for sex. However, overall, it was a great place to work on a public space and sleep at night thanks to clean places, quiet environment and guests' manner.

    Above, but I'd say it was 98% score!

    Property response:

    Thank you for taking the time to include your rating. We are very happy that you like it. We will make every effort to improve based on your feedback. We hope you will visit us again.

    bnb+ Yokohama Motomachi
    28 April 2025
  • John

    Reviewed: 22 April 2025 · Stayed in March 2025

    Verified review

    The capsule hotel is in a great location, on a high street with plenty of fancy shops. There is a subway station a couple of minutes walk away, as well as a big super-grocery store and plenty of places to get food. The two men who run the place were incredibly helpful and friendly. I asked if the hotel had a luggage scale, and one of them offered to bring his personal one from home--very kind and appreciated!

    The one big problem I had, was that unlike every other capsule hotel I have stayed in, the capsule beds lacked any kind of ventilation fan—so your capsule gets hot from your breath and additionally so if you have the light on. Honestly, they need to install a simple ventilation fan in each capsule where the back wall meets the ceiling, to get rid of the extra heat, and draw cooler air in from the hall. This was my one big complaint about the place--and it could so EASILY be fixed! I was there in March/April, so I worry how hot(ter) it might get in the brutal summer months (I ended up buying a 700-yen USB-powered fan from Daiso and I would run that in my capsule in order to get it cool enough to sleep comfortably.) A note to travelers with mobility issues: the hotel is on the third floor, accessed by climbing up 39 steep-ish steps. There is no elevator.

    Property response:

    Thank you for taking the time to include your rating. We are very happy that you like it. We will make every effort to improve based on your feedback. We hope you will visit us again.

    bnb+ Yokohama Motomachi
    28 April 2025
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  • Flowbee3

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review

    Overall, the BNB+ was quite nice and a good value. The location is amazing, right in the middle of the Motomachi shopping district - close to two stations: Motomachi-Chukagai on the Minato Mirai Line as well as Ishkawacho on the JR Negishi Line, making it easy to get wherever you want to go. The staff is very helpful and friendly, and at least one the staff speaks very good English. I thought I left my wallet in the lobby when I checked in, and the staff was incredibly helpful in trying to figure out what happened - going so far as to review the security video with me. They were also very responsive/timely in responding to messages through Booking.com as well. I got the feeling that they take security seriously. The lounge is nice with VERY large windows looking out on the main street, and microwave, hot/cold water dispenser, and other amenities. Of course, the toilets are amazing - with two unisex and two for women, and there are two showers (with very good water pressure). I thought two showers for 30 beds wouldn't be enough, but I was there for four booked up days and never had to wait. There's a balcony for smoking and very small kitchenette in the back with a sink and single burner. Overall, I would definitely recommend this place to anyone on a budget and would stay here again myself without hesitation.

    One small issue: It would be nice to have better/larger shelves and/or more hooks in the showers. The shelves that are there are very small and unstable, meaning most of your clothes that you bring in has to go on the floor (of a wet shared space). I ended up getting an additional large towel (200 yen, one time fee) just to put on the floor just for this reason.

    Property response:

    Thank you for taking the time to include your rating. We are very happy that you like it. We will make every effort to improve based on your feedback. We hope you will visit us again.

    bnb+ Yokohama Motomachi
    3 April 2025
  • Robert

    Reviewed: 19 March 2025 · Stayed in March 2025

    Verified review

    Near everything

    Too many stairs and mattresse is cheap It got overcrowded in theweekend

    Property response:

    Thank you for taking the time to include your rating. We are very happy that you like it. We hope you will visit us again.

    bnb+ Yokohama Motomachi
    3 April 2025
  • Lucas

    Reviewed: 16 February 2025 · Stayed in February 2025

    Verified review

    Location near to station was good for sightseeing

    Thin mattresses, bed was to small with my feet sticking out into the corridor, room was way to hot

    Property response:

    Thank you for taking the time to include your rating. We are very sorry for any shortcomings we may have caused. We will make every effort to improve based on your feedback.

    bnb+ Yokohama Motomachi
    26 February 2025
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  • Dante

    Reviewed: 22 January 2025 · Stayed in January 2025

    Verified review

    near train stations, beautiful place, it has all what you need

    thin walls and it was scary at some point of the night haha

    Property response:

    Thank you for taking the time to include your rating. We are very happy that you like it. We will make every effort to improve based on your feedback. We hope you will visit us again.

    bnb+ Yokohama Motomachi
    26 February 2025
  • Vincent

    Reviewed: 4 January 2025 · Stayed in December 2024

    Verified review

    Location and convenience.

    Lockers are too small.

    Property response:

    Thank you for taking the time to include your rating. We are very sorry for any shortcomings we may have caused. We will make every effort to improve based on your feedback.

    bnb+ Yokohama Motomachi
    11 January 2025
  • Riho

    Reviewed: 3 November 2024 · Stayed in November 2024

    Verified review

    The bed was so comfortabel that I could sleep well.

    The towels I used was a little dirty, I’m sorry.

    Property response:

    Thank you for taking the time to include your rating. We are very happy that you like it. We will make every effort to improve based on your feedback. We hope you will visit us again.

    bnb+ Yokohama Motomachi
    7 November 2024
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  • Jamie

    Reviewed: 13 October 2024 · Stayed in October 2024

    Verified review

    The location was fine very closeby chinatown and the metro station

    It was dirty, and the showers/toilets area smelled like smoke the whole time. The toilets in it’s own were clean however the showers where gross, hair and mold everywhere. The bed was clean to but the mattress was so tin it hurt when laying down i barely slept in the 2 nights i stayed there. Also felt like there was a person actually living there while i normally wouldn’t mind as in todays society the person was quite loud en rummaging trough all the stuff the person brought very very early in the morning

    Property response:

    Thank you for taking the time to include your rating. We are very sorry for any shortcomings we may have caused. We will make every effort to improve based on your feedback.

    bnb+ Yokohama Motomachi
    28 October 2024
  • Sachindra

    Reviewed: 27 September 2024 · Stayed in September 2024

    Verified review
  • 7.0 Good
    Mahé

    Reviewed: 4 August 2024 · Stayed in July 2024

    Verified review
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  • Anurag

    Reviewed: 2 August 2024 · Stayed in July 2024

    Verified review
  • Jonathan

    Reviewed: 28 July 2024 · Stayed in June 2024

    Verified review

    Shower bit moldy

    Property response:

    Thank you for taking the time to include your rating. We are very happy that you like it. We will make every effort to improve based on your feedback. We hope you will visit us again.

    bnb+ Yokohama Motomachi
    2 August 2024
  • Rostislav

    Reviewed: 26 July 2024 · Stayed in July 2024

    Verified review

    The service for the price was excellent.

    No usb adapter.

    Property response:

    Thank you for taking the time to include your rating. We are very happy that you like it. We will make every effort to improve based on your feedback. We hope you will visit us again.

    bnb+ Yokohama Motomachi
    2 August 2024
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  • Juli

    Reviewed: 24 July 2024 · Stayed in July 2024

    Verified review
  • My

    Reviewed: 19 July 2024 · Stayed in July 2024

    Verified review

    -Absolute pleasure getting to speak with the friendly staff(fluent in English)who go out of his way to make you feel comfortable. Thanks Rizuki. -Upon checking in at 4pm your name is already posted on the door with your rack assignment & pin code to unlock the door from the Ipad. -A Mega Don Quijote is a 10 min walk away right pass Motomachi-Chukagai Station and opens till 3 in the morning..that alone is a win for everyone. -Chinatown is also a 10 min walk away if thats what you fancy in Japan. -The cold/hot water dispenser in the lounge is a god send. -Mini kitchen with one burner equipped with a decent size saucepan, plates, and cups. -Two refrigerators to store drinks and snacks. -Paper cups, napkins, chopsticks & Instant coffee are available for free. -You can leave your luggage after you checkout till 8pm. Yes, your pin code will still work to get back into the hostel to retrieve them.

    Im being picky but I wish the prices stayed the same during the weekends..I would have stayed longer but other than that..the price you pay with this level of cleanliness, location, and security..theres nothing you can complain about.

    Property response:

    Thank you for taking the time to include your rating. We are very happy that you like it. We will make every effort to improve based on your feedback. We hope you will visit us again.

    bnb+ Yokohama Motomachi
    21 July 2024
  • Mahendra

    Reviewed: 22 June 2024 · Stayed in May 2024

    Verified review
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  • Amedeo

    Reviewed: 22 June 2024 · Stayed in June 2024

    Verified review

    Location really good. Free coffee.

    Nothing

    Property response:

    Thank you for taking the time to include your rating. We are very happy that you like it. We hope you will visit us again.

    bnb+ Yokohama Motomachi
    24 June 2024
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