Reviews of Shirakabe 3 stars

Peaceful

Nothing

The staff were more than accommodating and went above and beyond to help you have a wonderful stay. Our room was adorable and so authentic, the onsen was gorgeous, and the meals were unique and very filling. The highlight of our stay was being given candle lit lanterns to walk down to a river for firefly watching!

Nothing really comes to mind, other than you need to have an open mind with the breakfast food. It's certainly not what most Westerners eat, but it was still delicious!

The property was beautiful and rustic.

Toilets in the room were a little old but very clean

we LOVED our private onsen in our room and we loved the decadent kaiseki meals—so filling!

it’s a bit far out of the way to get there, but so beautiful when you do!

Really hearty breakfast and staff service was soo soo good

traditional archecture and traditional service manner

not too much view to outside. It is because the location is inside the valley

Breakfast is amazing, the staffs are very nice

onsen, rooms, private onsen, staff

The meals were lovely. The staff serving the meals, even better. It was such a wonderful experience and perfect for relaxing at the end of our trip. The onsen were immaculate, especially with the weather turning colder. Our room overlooked the river and you could hear it running at night, which was fantastic. The futons were the most comfortable beds I have ever slept in. The yukata were cozy and really nice to laze about in during the morning. We had everything we needed to make tea in our room as well. All in all, fantastic stay. I will most definitely be back.

Honestly, there was nothing that could be better. This ryokan is utterly fantastic.

The food is delicious

Nothing

Great baths, nice lounge area with drinks, we had nice rooms with private baths, excellent service from the staff.

I wish the water in the baths was a little hotter.

Service was amazing! Good food and good place to relax

Nothing!

Location, spa, food, service, room

Exceptional Onsen facilities, fabulous food and perfect service.

Nothing

The meals were fantastic. We enjoyed every bite.

It was not convenient to take off shoes and change to other shoes between our room and bathroom/dining room. There are many staircases and it was like a maze inside.

Breakfast & dinner was outstanding, in terms of amount and quality of food. Fresh wasabi every meal. My husband can't take a few things and another ryokan we booked before we booked Shirakabeso told us they could not cater to us and we should cancel but Shirakabeso agreed (after some initial hesitation it sounds like from their communications) and did a fabulous job customising my husband's menu. The staff were very accommodating and polite and the different baths were great and comfortable. We spent a very relaxing weekend, exactly what we wanted

A bit hard to get to without a rental car. From Tokyo, we took a shinkansen to Mishima, then a local train from Mishima to the end, then we took a taxi from the train station. Also, apart from a short walk to see a nearby bridge, there is nothing to do around the ryokan, i.e. you're always in the property

Super great “ryokan” hotel located above mountain river. If you like to get real Japanese hospitality and experience - that’s the place. Super tasty Japanese food served as “kaiseki” - basically chefs table, breakfast and dinner. You really don’t need any lunch over there. Hot springs right next to your door. Unbelievably friendly and professional service. Lots of walking routes through the forest.

It’s not a hotel which was built yesterday. But it’s very very well maintained and surrounding beauty and tranquility beats these little not so perfect pieces.