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  5. Reviews of カプセルイン大塚

Reviews of カプセルイン大塚

170-0004 Tokyo-to, 豊島区北大塚 2-15-10, Japan

#1187 of 1,485 hotels in Tokyo

Guests' Choice

Review Score

Based on 48 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.4

  • Facilities

    7.7

  • Staff

    8.1

  • Value for money

    8.2

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 20, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 2 nights

    - bathrooms are dirty - if you open the air vent in the capsule, a lot of dust will fall in the bed - it was hot

    location and price were great

    Stayed in April 2025

  • Reviewed: April 28, 2025

    8.0
    I would come again
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 2 nights

    No privacy in showers. The weather was hot inside the capsule.

    The cleanliness, the coziness.

    Stayed in April 2025

  • Reviewed: April 27, 2025

    8.0
    Nearly to perfection
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 15 nights
    • Submitted from a mobile device

    My mistake, I was thinking that capsules have doors, for me it's okay, but maybe it's too old capsules for others. Other things are just game.

    Bathroom section

    Stayed in April 2025

  • Reviewed: April 26, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    Small space for luggage

    Stayed in April 2025

  • Reviewed: April 24, 2025

    7.0
    Good and Bad Reviews
    • Business trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The pillow in the bedroom was uncomfortable, items were piled up on the way to the bedroom, the radio, TV, and alarm buttons on the console in the capsule bedroom were out of order, and the TV was broken and unwatchable.

    The accommodation is located close to the station, so it is convenient to travel around. The staff at the reception desk are friendly. The toilet and bathroom are clean. The nightwear and shower are clean and comfortable. There is a plug socket in the bedroom and the room is well lit.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The sauna cold bath and Onsen are great

    Stayed in March 2025

  • Reviewed: March 31, 2025

    8.0
    Simple and convenient
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The interior is becoming dated

    Very easy location

    Stayed in March 2025

  • Reviewed: March 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Really cool capsule with different floors. The sauna/spa is amaaaazing! Mostly workers and a few tourists staying. Would defo recommend!

    Stayed in February 2025

  • Reviewed: March 16, 2025

    7.0
    Overally a great place to stay, especially for those on solo trips.
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower gets a little packed, so you have to be early or get in during less busy times.

    Great location, close to the the station, clean environment. Enjoyed the sauna & Japanese hot common bath. A great place for solo travellers.

    Stayed in March 2025

  • Reviewed: January 2, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    No food available one the 8 floor. Snacks and what ever. And the massage chair did not work. Would like to see 4 massage chairs in the future

    I liked that the staff was very helpful and friendly to western people. This place is very relaxed compared to a lot of the other capsule hotels

    Stayed in January 2025

  • Reviewed: December 27, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Beds were not the greatest. Not very comfy for a tall westerner. It is male only, only one floor for women and they are not allowed in the onsen.

    Staff was very helpful and polite. The onsen is on the last floor and seemed taken care of. They close only during night time so it has good opening hours to use it. They also have all the toiletries you may need. Good and quiet location very close to Otsuka st.

    Stayed in December 2024

  • Reviewed: June 15, 2025

    10
    The sauna is really the best point
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 19 nights
    • Submitted from a mobile device

    Nothing 😂

    The sauna includes is insane , also the staff is very cool. For me the best hostel capsule in all Tokyo 👍!!!

    Stayed in June 2025

  • Reviewed: June 3, 2025

    3.0
    Great location, great facilities, BUT no kitchen and horrible sleeping situation
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 20 nights

    Aah, where do I begin with the cons lol... So first off the bed is really uncomfortable, my sleep was awful here... I got about 4 or 5 hours of sleep every night (was bad sleep too btw waking up every hour every day...) because of how thin the tiny mattress pad you have is and the amount of people snoring on the floor you share with 45 other people at max capacity and usually it's close to that on the weekends, Friday, Saturday and Sunday... So basically it's like you're sleeping on a blanket on the ground, just imagine that... Some of the staff were a bit rude, and I'm not sure if that's just because their English was limited so when they did tell you to do something it was very stern and some of the times you don't even know they're staff until you see them at the check-in counter later because the staff just live in the capsule hotel lol... So a bit weird, I get it but when someone is telling you to do something with sort of authority and you have no idea who they are it gets uncomfortable... Overall I think this place has the potential to be REALLY GOOD but with the sleeping situation it's just so bad that I can't give it a better rating... Especially for the price, I'm at a new hostel now that is like 1/3 the price and the sleeping situation is easily 10 times better lol...

    So there is a lot to LIKE about this place... It's right next to Otsuka Station and the next station is Ikebukuro going counterclockwise on the JR Line, very very nice! This is apart of the main Tokyo JR Line around Tokyo so you can go to all the major cities from this station! So location is great!! The facilities are quite good too clean you have a good amount of space everywhere, plenty of sinks and toilets!! The bath house/room in on the 8th floor (men only) and it has just one warm water shower, but there are about 9 or 10 short stools to sit on and wash from so you can do so. Don't wear sandals into the wash room because some Japanese men will have a stern conversation with you about how that "isn't the Japanese way" lol... Safe place to stay overall just really great location, and good food places all around and plenty of grocery stores.

    Stayed in March 2025

  • Reviewed: May 26, 2025

    2.0
    What a shame on the manager
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 2 nights

    1- First, staff DOES NOT speak English, despite they mention it on the website. I discussed at 3 moments of the day (morning, afternoon and late evening), and always the staff could not align more than three words in English (see below), and always used online translation. This is fine, but please, do not pretend this on the website that you speak English, that is a shame. 2- The WORST is that I asked to pay cask and not via the app, but they FORCED me to use the app to buy, why the Japanese local before ne did not! I insisted to have the same, and the employee first said that the rule was different between local and foreigners, and then the manager understand that is NOT LEGEL to say that, so i just said that is the same rule for everyone, which is a scandal and pure lie. I insisted to see the rule, and he could not show me a single rule showing that I cannot pay and order at the counter (which only locals can). The reason behind that is that the price on the app for foreigners is literally 3 to 4 times the price that he local pay on-site, the manager behave very rudely and refused to give any explanation expected keep repeating the rule "please follow the rule", while I said "yes but please show me the rule" multiple times, which at the end he show me a very random rule that DID NOT GO ON HIS FAVOR (on the contrary). After a check with some Japanese friend, please know that this is ILLEGAL and they should have accepted me order and paying at the counter.

    Location was not bad at all, and the Sauna was the best value of the hotel

    Stayed in May 2025

  • Reviewed: May 6, 2025

    1.0
    Abysmal Service. Pay for « late » check-out. They « cannot » keep your luggage after check-out.
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    So quick notices : it’s an onsen-like bathroom, so no privacy at all. I stayed 2 nights and I didn’t mind, but after the 2nd night I was wanting for a bit more privacy and calm when taking my shower. The capsules are old, they’re definitely not the best, just a « it does its job » thing. But the curtains are worn out and see-through, so no privacy. And the other guests are not the most silent. Now the real stuff which pushed me to put my first ever review on Booking : so, I left my room before check-out time at 10AM, it was empty and ready to be cleaned. But I quickly wanted to freshen my face and hair and brush my teeth, so I go to the bathroom floor to do that and by the time I give my locker keys, it is 10:20. The guy at the counter does not hesitate a single second : « you’re checking out late so you need to pay a fee ». Huh? I’ve left my room 30 minutes ago, I just needed some freshening and because I’m dropping the keys to my locker 20 minutes after time, you make me pay? I was seething. First time ever in 28 yrs this happens. If a guest is troublesome and refuses to leave their room and stays there for hours more, OK. But just DROPPING MY LOCKER KEYS 20 MINUTES late ?? But then, to absolutely crown it all, I ask if I can at least leave my heavy luggage somewhere while I go out for a bit. The guy instantly begins to chuckle uncomfortably « yes but then you need to pay 1000 Yen for a locker ». SAY WHAT? So I tell him, no no I’m not going to pay a single Yen more, just give me a corner where I can lay my luggage, I don’t need a locker or anything. His reply « you cannot leave your luggage after check-out ». Are you actually kidding me? This place is huge, you have luggage and stuff lying everywhere against the walls and on the floor, and you « cannot » keep my luggage? 1 star review. Tip for you : the hotel is open access, so just leave all your stuff somewhere on a floor and give the keys, that way no fees and you’ll have a place for your luggage. Screw them.

    The location is great. And the overall experience isn’t terrible. (No pictures because I didn’t plan on leaving a review until it happened at check-out.)

    Stayed in May 2025

  • Reviewed: April 19, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The personal it's very kind

    Stayed in April 2025

  • Reviewed: April 17, 2025

    10
    Good onsen, good location to go to differend locations in tokyo, cheap price
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 25 nights
    • Submitted from a mobile device

    The onsen was great, i felt like every time my spine was reborn🥳.

    Stayed in April 2025

  • Reviewed: April 16, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    All facilities are kept very clean 24/7. Staff is very helpful and friendly. Necessities are always available. Matches description 100%. It's few steps away from Otsuka station: Yamanote line, which goes thru biggest junctions around Tokyo. Very convenient, makes everything closer.

    Stayed in April 2025

  • Reviewed: March 12, 2025

    1.0
    I paid and left, I didn’t want to stay in such a dirty place
    • Business trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Everything… the place is old, very old, and very dirty. The people who goes there are very very strange.

    Location and staffs

    Stayed in March 2025

  • Reviewed: March 10, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Great Capsule hotel to stay in. Nice atmosphere and amenities.

    Stayed in March 2025

  • Reviewed: February 27, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Old facilities and capsule hotel, wouldn't stay here again or recommend it to anyone unless it was a last resort. Capsule itself was fine, clean and the bedding seemed fine however the rest of the areas weren't well maintained and had an odd odour. Never visited the sauna or bathing facilities.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    No comment

    No comment

    Stayed in February 2025

  • Reviewed: January 22, 2025

    10
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    None

    I had a good time staying at this capsule hostel. You get the chance to learn the ways of the Japanese by using their Spa and Sauna. (They have cold and hot spa) For ladies, they have a separate area for shower. This is very close to the Otsuka station which is very convenient. 7/11 is also close by and Mcdonald's is beside it. The capsule bed is comfy enough where you can charge your phone, rest and relax. The staff is amazing too. You get to have your own locker so your capsule space is not cramped with stuff. You can leave your luggage with the staff if you need to. There are lounge wear available where you can use it while inside the area.

    Stayed in December 2024

  • Reviewed: December 24, 2024

    2.0
    Very bad
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 4 nights

    The functionality is poor, with facilities split between multiple levels and multiple lifts. The majority of the staff have very limited English and require a convoluted process to gain entry. The cleanliness is lacklustre, I found an ear cleaner under my matress. I had a poor experience of people filming in the shower, which was apparently given approval by the owner who did not inform any of the guests who do not speak Japanese.

    The location in Otsuka is nice and convenient, very close to the train station.

    Stayed in December 2024

Showing 1 - 25

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