Expensive. No elevator.

Clean and bright. Close to train station. Adjacent to canal. Walkable to onsens. Bookable private sauna/bath.

Stayed in August 2025

Great location and amazing service

Stayed in June 2025

I adored this hotel, it was recently renovated and so clean, well designed and peaceful. I had a lovely view of the canal. I booked a room with a shared bathroom, therefore I was very suprised when my room actually had an individual toilet and a separate sink area with a mirror. The room was also beautiful and having Netflix was a welcome addition. The room amenities were fantastic, they had everything I could have needed. Location fabulous, in the centre of town, close to the train station, and a couple of minutes walk from the first of the seven Onsen's. I look forward to returning.

Stayed in April 2025

Nothing.

Amazing breakfast, high quality ingredients and well balanced. Very calming decor, newly renovated and very clean.

Stayed in May 2025

Cannot think of anything.

Building was newly renovated and combined traditional with modern minimalist vibes. Location was perfect center of town and next door to Jizoyu onsen. Staff were outstanding hosts spoke English and always available to assist. Breakfast was excellent and varied from daily. Featuring koshihikari rice made in a donabe and fresh egg for TKG!The private onsen and sauna were excellent. If you have never stayed in a traditional Onsen Ryokan, Akaishiya will spoil you and be your reference point going forward.

Stayed in May 2025

Everything

It was beautiful. Spacious, clean, perfect location right on the Main Street. But quiet

Stayed in April 2025

Everything was perfect.

Hiro was amazing. He gave us a tour of everything in our room, showed us the correct way to wear yukata, and we werent expecting this but his English was absolutely perfect. The room had an amazing view and the beds were comfortable. I had my first traditional breakfast there and it was so delicious and filling and it was so peaceful eating with the view of the garden.

Stayed in March 2025

This place was amazing

Everything, staff was so kind and multilingual!!!

Stayed in April 2025

The staff greeted us at the door, sat down with us at the desk, brought us to our room and made us feel extremely welcome. Our window opened out onto the street and the river, where we fell asleep listening to the quiet "clip clop" of the Geta sandals, as the Onsen goers walked the street. Amazing!

Stayed in March 2025

We were very happy with our stay at this hotel. The room size was perfect for three people, and everything was very clean. The staff were incredibly friendly and warm, and they helped us with everything we needed. Our room also included an onsen pass, which was a great bonus. The location was also very convenient.

Stayed in April 2025

We like everything. Wonderful breakfast. All staff were so kind and helpful in every way.

Stayed in April 2025

Amazing experience, made the whole town even better being in the center of town and right next to the river. Also wonderful to access a private onsen in the hotel, and getting a traditional Japanese breakfast. Staff was awesome, helpful with my many questions about public onsen, also very hardworking to make experience great. Doing everything right!

Stayed in April 2025

The booking wasn’t very clear about what to expect as far as showers are concerned. The room did not have a shower. You had to book a private 90 minute sauna in order to take a shower which cost 5000 yen and was booked until so late that we didn’t want to shower anymore. It is only open for guests with no reservations in the morning; which was when we were visiting the nearby onsens. So, we didn’t use a shower at the hotel.

The location is amazing. The rooms were extremely comfortable with great views. Breakfast exceeded our expectations. Best breakfast we’ve had in the 2 weeks in Japan so far. The staff were helpful with making dinner reservations and accommodating our travel needs.

Stayed in April 2025

The location is very convenient and I really enjoyed the view of the river and willow trees from our room. The athmosphere in the hotel is tranquil and calming, and the staff were extremely kind and helpful. Thank you very much for a wonderful stay!

Stayed in April 2025

Beautiful facility, wonderful staff, delicious traditional Japanese breakfast, so happy with the quality.

Stayed in April 2025

Private onzen cost a bit high.

Recent renovations, look likes brand new.

Stayed in March 2025

We visited during very cold days and if we open the windows shades cold air gets in the room. We wished there would be better insulation. Better light blockers would be great too, it was very bright at night

Property wad perfectly located and amenities were great. We enjoyed the sauna and private bath!

Stayed in February 2025

just a gorgeous ryokan. so new and exquisitely crafted. a perfect stay in kinosakionsen! The breakfast was also so delicious~

Stayed in January 2025

The yukata provided may not be suitable for winter.

Nice room and breakfast.

Stayed in February 2025

Amazing location, beatiful hotel, delicious breakfast. Amazing onsen. They were also flexible on dropping our bags before check in. I have only good things to say!

Stayed in November 2024

If you want to use the in-house-bath in the evening you have to pay an extra fee….considering what you already pay for the room, I find this ridiculous. Besides, one of the in total six onsens in Kinosaki is literally next door…..just as easy to go there.

The hotel is very centrally located…the onsens, shops and restaurants are all in walking distance. Breakfast was excellent. The hotel/rooms must have been recently renovated….everything looked and even smelled new….all very stylish.

Stayed in January 2025

Our stay at Akaishiya Ryokan was truly the highlight of our month-long honeymoon in Japan. From the moment we arrived—amid heavy snowfall and quite late due to the lack of direct trains to Kinosaki Onsen—we were met with unparalleled hospitality. The ryokan’s location is ideal, just a short 5-minute walk from Kinosaki Onsen Station, making it incredibly convenient even in the snow. Upon arrival, the reception team went above and beyond to ensure our comfort. Despite the late hour, the receptionist promptly replied to our inquiries during transit and stayed up late to personally check us in—a level of service you rarely find elsewhere, especially in Japan, where many stays have fixed reception hours. Our room was stunning, offering a serene view of the river that was even more magical in the snow. The atmosphere was cozy, clean, and well-appointed with all the amenities we needed for a relaxing stay. Breakfast at Akaishiya was absolutely delicious and thoughtfully prepared. Each morning, we were treated to a delightful spread of traditional Japanese dishes, beautifully presented and bursting with flavor. It was the perfect way to start our day of exploring the town’s famous onsen. The ryokan’s attention to detail made our stay even more comfortable. They provided yukatas, boots, and umbrellas for us to use while going around town, which was incredibly helpful given the heavy snow. It allowed us to enjoy the charm of Kinosaki Onsen without any inconvenience. What truly set Akaishiya apart was the exceptional service. The receptionist, in particular, deserves special recognition. Not only did he assist us during check-in and throughout our stay, but he also went out of his way to help with our luggage transport. Since the ryokan didn’t arrange it, he personally went with us, helped bring our bags to Family Mart, and helped process the transport. This level of care and dedication is something we’ll never forget.

Stayed in January 2025

Great Location! Super friendly staff and tasty breakfast. Also loved the private onsen. Definitely worth checking out early am when it’s public or reserving it. Steam room, big cold pool and hot spring. Breakfast was also very good!

Stayed in December 2024

Excellent location, next to a local Ryokan and opposite a konbini. Great kaiseki breakfast

Stayed in November 2024