Reviews of Chisun Grand Nagano 3 stars
380-0823 Nagano, Nagano, Minamichitose 2-17-1, Japan
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation is an easy walk from train station. It is a safe place but not much to look at in the immediate area, but great for excursions on the trains. Other areas of Nagano are a short cab ride away and are good for going out to dinner / drinks.
Thank you for staying at Chisun Grand Nagano. We hope you had a relaxing time during your stay. We hope you also enjoyed sightseeing in Nagano by train. We look forward to seeing you again next time you visit Nagano. Thank you very much for your review.
Thank you for staying at Chisun Grand Nagano. We hope you had a relaxing time during your stay. We hope you also enjoyed sightseeing in Nagano by train. We look forward to seeing you again next time you visit Nagano. Thank you very much for… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewBreakfast is the best!
Thank you for staying at Chisun Grand. We hope you enjoyed your stay. We appreciate your kind comments about our breakfast. We are glad to hear that it was to your liking. We also offer seasonal menus using ingredients, so please come back if you have the opportunity. Thank you for taking the time to review our service.
Thank you for staying at Chisun Grand. We hope you enjoyed your stay. We appreciate your kind comments about our breakfast. We are glad to hear that it was to your liking. We also offer seasonal menus using ingredients, so please come back … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThere was some kind of event when we checked in and we got some free popcorn and drinks :) The staff was very kind and helpful.
We had an issue with our room, but the staff took care of it as soon as we let them know.
Thank you very much for staying at Chisun Grand Nagano. We apologize for any inconvenience caused by the problem with your room. We hope you had a relaxing stay. We look forward to welcoming you back to our hotel when you visit Nagano again. Have a nice day.
Thank you very much for staying at Chisun Grand Nagano. We apologize for any inconvenience caused by the problem with your room. We hope you had a relaxing stay. We look forward to welcoming you back to our hotel when you visit Nagano again… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewfree locker prima del check in
Thank you very much for staying at Chisun Grand Nagano. We hope you enjoyed your stay. We are very pleased to receive such high ratings in so many areas. We hope you will visit our hotels again when you visit Japan. We look forward to seeing you again. Thank you for taking the time to post your review.
Thank you very much for staying at Chisun Grand Nagano. We hope you enjoyed your stay. We are very pleased to receive such high ratings in so many areas. We hope you will visit our hotels again when you visit Japan. We look forward to seein… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewWas clean, staff were friendly and it was walking distance to the city
Nothing
Thank you for staying at Chisun Grand Nagano. We are very honored with your high evaluation. We are very happy to heard that you enjoyed your stay. If you come back to Nagano, please stay again. We are looking forward seeing you again. We hope you have lovely day.
Thank you for staying at Chisun Grand Nagano. We are very honored with your high evaluation. We are very happy to heard that you enjoyed your stay. If you come back to Nagano, please stay again. We are looking forward seeing you again. We h… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewEverything is good
Because it is near the Nagano station but I spent about 8 mins arriving at this hotel with my luggage. It’s not quite closed.
Thank you very much for staying at Chisun Grand Nagano. We hope you had a pleasant stay. Thank you for taking the time to leave a review and we hope you will use our hotel again when you visit Nagano.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewGood location, plenty of amenites
Thank you very much for your kind review. We are delighted to hear that you appreciated our hotel's excellent location, cleanliness, and modern design. It’s also wonderful to know that you found our amenities to be satisfactory. We look forward to welcoming you again in the future and hope to provide you with an even more enjoyable stay. Thank you once again for your lovely feedback!
Thank you very much for your kind review. We are delighted to hear that you appreciated our hotel's excellent location, cleanliness, and modern design. It’s also wonderful to know that you found our amenities to be satisfactory. We look… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThe hotel is conveniently located close to the train station of Nagano. The staff is super friendly and very helpful. We had a nice room with plenty of space and everything was very clean. We enjoyed our stay.
The hotel is a typical Japanese business hotel and the interior feels a bit dated. I think that some elements of the hotel could need an update to meet modern standards
Thank you very much for staying at Chisun Grand Nagano. We are very pleased to hear that you enjoyed your stay, especially the spaciousness and cleanliness of your room. We also appreciate your kind words about our customer service. We strive to improve modern hotel services every day. Thank you for your valuable feedback. We look forward to welcoming you back at our hotel again if you have the opportunity.
Thank you very much for staying at Chisun Grand Nagano. We are very pleased to hear that you enjoyed your stay, especially the spaciousness and cleanliness of your room. We also appreciate your kind words about our customer service. We stri… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewVery good value for money. Excellent location. Very clean.
Nothing to say
Thank you for staying at Chisun Grand Nagano. Thank you for your high rating and kind words. We hope you had a relaxing time during your stay. We look forward to welcoming you back when you visit Nagano. Thank you for your review.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewConvenient parking
Thank you for using at Chisun Grand Nagano. We hope you had a relaxing stay. We are honored to have received perfect scores in all categories. We hope you will use our services again the next time you visit Japan. Thank you for taking the time to post your review.
Thank you for using at Chisun Grand Nagano. We hope you had a relaxing stay. We are honored to have received perfect scores in all categories. We hope you will use our services again the next time you visit Japan. Thank you for taking the t… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewVery nice stay. Helpful staff. Five minutes from the station. Good size rooms and even a soft light behind the bed (comfortable lighting is not to be taken for granted!). Were very helpful with sending our case to the next hotel and very easy, free luggage storage that you can manage yourself (great since it's so close to the station). Very pleased, will probably stay here again if we return to Nagano.
No coffee machine in the room, but always available in the lobby as well as hot chocolate and sometimes iced coffee/tea.
Thank you very much for staying at Chisun Grand Nagano. We are very pleased that you enjoyed your stay in your room and the coffee in the lobby. We also appreciate that you took advantage of the free lockers. We look forward to using them again next time you visit Nagano. Thank you for your review.
Thank you very much for staying at Chisun Grand Nagano. We are very pleased that you enjoyed your stay in your room and the coffee in the lobby. We also appreciate that you took advantage of the free lockers. We look forward to using them a… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewFunctionality
Breakfast too Japanese...
Thank you for staying at Chisun Grand Nagano. We will continue to improve our services based on your feedback. We will continue to strive to provide even more satisfying services in the future.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewGreat hotel, breakfast and room were amazing and the staff were really nice. Great place to visit Nagano.
Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed our hotel, breakfast, and room, and that our staff provided you with excellent service. It's fantastic to know that you had a great experience visiting Nagano. We look forward to welcoming you again in the future. Safe travels!
Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed our hotel, breakfast, and room, and that our staff provided you with excellent service. It's fantastic to know that you had a great experience vi… Show more
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewConvenience, lovely helpful staff , comfortable room. Thank you
Thank you for staying at Chisun Grand Nagano. We hope you had a relaxing time during your stay. We are very happy to receive your kind words about our staff and rooms. We hope you will visit our hotels again when you visit Japan. Thank you for taking the time to post your review.
Thank you for staying at Chisun Grand Nagano. We hope you had a relaxing time during your stay. We are very happy to receive your kind words about our staff and rooms. We hope you will visit our hotels again when you visit Japan. Thank you … Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe welcome drinks and little pastries and treats. The 24H hot beverage dispenser. The reading area that doubles as snack area. It’s clean and the staff are helpful. The second floor laundry room has a microwave and a vending machine. In this heat, there is ice machine on every floor and a fridge in the room. Excellent.
Pajamas - should be of other sizes to accommodate bigger body types. Trash cans should have a lining.
Thank you for staying at Chisun Grand Nagano. We are glad that you had a comfortable stay. We also appreciate your valuable feedback regarding the pajamas. We will consider this in the future. Please use our services again when you come to Nagano.
Thank you for staying at Chisun Grand Nagano. We are glad that you had a comfortable stay. We also appreciate your valuable feedback regarding the pajamas. We will consider this in the future. Please use our services again when you come to … Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewGreat friendly service at reception. Nice breakfast with a lot of choice.
Nothing. It was great.
Thank you for staying at Chisun Grand Nagano. We are very pleased to hear that you enjoyed our hotel's services. We are also pleased to hear that you enjoyed our buffet, which mainly featured Japanese cuisine. We look forward to welcoming you back to our hotel if you have the opportunity.
Thank you for staying at Chisun Grand Nagano. We are very pleased to hear that you enjoyed our hotel's services. We are also pleased to hear that you enjoyed our buffet, which mainly featured Japanese cuisine. We look forward to welcomi… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified review