7.7

Reviews of Chisun Hotel Yokohama Isezakicho 3 stars

231-0033 Kanagawa, Yokohama, Naka-ku Chojyamachi 5-53, Japan

  • Robert

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Ela

    Reviewed: 1 September 2025 · Stayed in June 2025

    Verified review
  • Josh

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    - It's a fairly modern hotel. It has everything you need for a long term stay. This is my second time staying here. - The rooms are quite large for Japan. They're very clean and the beds are comfortable to sleep in. If you get a room on one of the higher floors, you get a pretty good view of Yokohama. - Laundry machines are very modern and work well, though a little on the pricey side. - The subway station is right outside the hotel, so it's easy to get places. Many of the major attractions are in walking distance of the hotel. Chinatown is right next door, Korea Town is a little to the north, the shopping street in Motomachi is a 10-15 minute walk to the east (and the Harbour View Park Observatory with incredible views of Yokohama just up the hill), and many beautiful gardens in the area. - There's a Lawson's just outside, and a 7-11 not far away. - Staff are friendly and helpful. - It's very cheap for what you get. One of the best value hotels I've stayed in while in Japan. Yokohama doesn't attract as many tourists as Tokyo next door, so it's cheaper.

    - The hotel is on the edge of a red light district. There are often some dubious looking people walking around outside of the hotel. I suspect this is one of the other reasons why it's so cheap to stay here. Having said that, it's beyond the hotel's control and the people outside don't really bother anyone. - There's a smokey smell around the hotel. There are smoking rooms, so it infuses into the surrounds. Having said that, the smell isn't present in the rooms themselves (the non-smoking rooms).

    Property response:

    Thank you very much for staying at Chisun Hotel Yokohama Isezakicho. We are grateful that you were generally satisfied with your stay. However, we sincerely apologize for any inconvenience caused. Regarding the cigarette smell, we have shared this with our cleaning staff and will work to eliminate it. We hope you will stay at Chisun Hotel Yokohama Isezakicho again. Chisun Hotel Yokohama Isezakicho Sakemoto

    Thank you very much for staying at Chisun Hotel Yokohama Isezakicho. We are grateful that you were generally satisfied with your stay. However, we sincerely apologize for any inconvenience caused. Regarding the cigarette smell, we have sh… Show more

    Chisun Hotel Yokohama Isezakicho
    29 August 2025
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  • Angelly

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    It was a clean and comfortable place with everything that is necessary.

    The elevators smelled like smoke

    Property response:

    Thank you very much for staying at Chisun Hotel Yokohama Isezakicho. We are honored that you were generally satisfied with your stay. Regarding the cigarette smell in the elevator, we have shared this with our cleaning staff and will work to eliminate it. We hope you will stay at Chisun Hotel Yokohama Isezakicho again. Chisun Hotel Yokohama Isezakicho Sakemoto

    Thank you very much for staying at Chisun Hotel Yokohama Isezakicho. We are honored that you were generally satisfied with your stay. Regarding the cigarette smell in the elevator, we have shared this with our cleaning staff and will work… Show more

    Chisun Hotel Yokohama Isezakicho
    29 August 2025
  • Grivin

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Noel

    Reviewed: 24 August 2025 · Stayed in August 2025

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  • Yuki

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Yuki

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Frindy

    Reviewed: 16 August 2025 · Stayed in August 2025

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  • Jason

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Front staff was very friendly and they had free ammenities in the lobby to take as needed. The location was pretty good and easily walkable to many tourist sights. Good hot shower.

    Rooms were a little bit out of date and the smoke smell was very strong. Bed was not very comfortable.

    Property response:

    Thank you very much for staying at Chisun Hotel Yokohama Isezakicho. We also appreciate you taking the time to write a review despite your busy schedule. We are delighted to hear that you enjoyed our hospitality and complimentary amenities. We also have non-smoking rooms available, so we hope you will consider booking a non-smoking room next time. We look forward to welcoming you back again. Chisun Hotel Yokohama Isezakicho Maekawa

    Thank you very much for staying at Chisun Hotel Yokohama Isezakicho. We also appreciate you taking the time to write a review despite your busy schedule. We are delighted to hear that you enjoyed our hospitality and complimentary amenitie… Show more

    Chisun Hotel Yokohama Isezakicho
    17 August 2025
  • 7.0 Good
    Borislava

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • 前田

    Reviewed: 24 July 2025 · Stayed in July 2025

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  • Oyuntugs

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Oyuntugs

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Jimin

    Reviewed: 15 July 2025 · Stayed in July 2025

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  • Kimi

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Very comfortable

    For me I like it so much

    Property response:

    Thank you very much for staying at Chisun Hotel Yokohama Isezakicho. We are relieved to hear that you had a pleasant stay with us. We sincerely look forward to serving you again when you visit Yokohama. Thank you very much for your kind attention. Chisun Hotel Isezakicho Kitagawa

    Thank you very much for staying at Chisun Hotel Yokohama Isezakicho. We are relieved to hear that you had a pleasant stay with us. We sincerely look forward to serving you again when you visit Yokohama. Thank you very much for your kind att… Show more

    Chisun Hotel Yokohama Isezakicho
    14 July 2025
  • Gregory

    Reviewed: 30 June 2025 · Stayed in May 2025

    Verified review
  • Thomas

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review
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  • 7.0 Good
    Ying-chou

    Reviewed: 21 June 2025 · Stayed in May 2025

    Verified review
  • 7.0 Good
    Maxime

    Reviewed: 4 June 2025 · Stayed in June 2025

    Verified review

    The location, the team at the reception

    The breakfast

    Property response:

    Mr. Maxime Thank you very much for staying at Chisun Hotel Yokohama Isezakicho. We are encouraged by the compliments we have received from our customers regarding our customer service. However, we regret that you were not satisfied with the breakfast. We will make every effort to improve our service based on your valuable feedback. Thank you very much for taking time out of your busy schedule to provide us with your feedback. We look forward to serving you again. Chisun hotel Yokohama Isezakicho Oh

    Mr. Maxime Thank you very much for staying at Chisun Hotel Yokohama Isezakicho. We are encouraged by the compliments we have received from our customers regarding our customer service. However, we regret that you were not satisfied with the… Show more

    Chisun Hotel Yokohama Isezakicho
    4 June 2025
  • Ooi

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review
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  • Ng

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review

    Location right next to a train station, room is spacious and toilets showers and toilet bowls works well.

    It is a little old but still good.

    Property response:

    Dear Mr. Ng Thank you very much for staying at Chisun Hotel Yokohama Isezakicho. Thank you again for your very high evaluation. It is undeniable that some parts of our hotel are old due to its age, but we are very happy to hear that you enjoyed your stay including this point. We are constantly maintaining and cleaning the hotel to ensure that our guests have a pleasant stay. If there is anything we can do to improve your stay, please let us know at the front desk. We will continue to strive to improve our services for your continued satisfaction. We hope that you will visit Chisun Hotel Yokohama Isezakicho again when you come to Yokohama. Thank you very much for taking time out of your busy schedule to write this message. Chisun Hotel Yokohama Isezakicho Nakanishi

    Dear Mr. Ng Thank you very much for staying at Chisun Hotel Yokohama Isezakicho. Thank you again for your very high evaluation. It is undeniable that some parts of our hotel are old due to its age, but we are very happy to hear that you e… Show more

    Chisun Hotel Yokohama Isezakicho
    26 May 2025
  • Chau

    Reviewed: 17 May 2025 · Stayed in May 2025

    Verified review
  • Harold

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review
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  • Nicole

    Reviewed: 4 May 2025 · Stayed in April 2025

    Verified review

    The lights are coming only from the lamps. There's no main light.

    Property response:

    Dear Nicole Bisnar Thank you very much for staying at Chisun Hotel Yokohama Isezakicho. We are sorry for the inconvenience caused by the light in your room. We apologize for any inconvenience caused. We will make every effort to improve our services based on your feedback to ensure your satisfaction. Thank you very much for taking time out of your busy schedule to write a review of our hotel. We look forward to serving you again. Chisun Hotel Yokohama Isezakicho Murakami

    Dear Nicole Bisnar Thank you very much for staying at Chisun Hotel Yokohama Isezakicho. We are sorry for the inconvenience caused by the light in your room. We apologize for any inconvenience caused. We will make every effort to improve … Show more

    Chisun Hotel Yokohama Isezakicho
    8 May 2025
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