Reviews of Citadines Harbour Front Yokohama 4 stars
231-0021 Kanagawa, Yokohama, 5-2 Nihon Odori, Naka-ku, Japan

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIt was fine.0
Breakfast was just fine. More pastries would have been nice.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewAmazing location, just near the subway station. Spacious room with great bay view. Helpful staff.
Not so many skin amenities in the room.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat location and staff.
The room eas to warm even after adjusting the thermostat.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe hotel is located right next to the train station. We started a cruise in Yokohama. The hotel location is an easy 8 minute walk to the cruise ship terminal.
Nothing
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat location close to the harbour, China town and other areas of interest. The room we had was spacious and really well equipped with a fridge and microwave too! The residents lounge was really nice with free tea and coffee available and lots of seating both inside and outside.
Thank you for choosing our hotel. We would also like to thank you again for your time and evaluation. We look forward to your continued support of Citadines Harbour Front Yokohama.
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewExtremely convenient for cruise port embarkation and disembarkation. Walking distance. Subway station is in the lobby, very convenient for Tokyo excursions.
Thank you for choosing our hotel. We would also like to thank you again for your time and evaluation. We look forward to your continued support of Citadines Harbour Front Yokohama.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewClose to Yokohama Port and walking distance to Chinatown and other sites in Yokohama.
Thank you for choosing our hotel. We would also like to thank you again for your time and evaluation. We look forward to your continued support of Citadines Harbour Front Yokohama.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewMetro station located at the hotel (arrived at JR Shinkansen Yokohama station, then metro journey half an hour). Hotel located close to harbour. Our room overlooked the harbour (we could see the cruise ships and surrounding area). Room spacious and comfortable, it had everything we needed. Buffet breakfast very nice. Beautiful city, we enjoyed the Yokohama Air Cabin cable car which overlooked an amusement park and big wheel.
Nothing
Thank you for choosing our hotel. We would also like to thank you again for your time and evaluation. We look forward to your continued support of Citadines Harbour Front Yokohama.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThank you for choosing our hotel. We would also like to thank you again for your time and evaluation. We look forward to your continued support of Citadines Harbour Front Yokohama.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewIt is close to the cruise port.
The atm does not accept any debit cards to exchange money.
Thank you so much for your review of Citadines Harbour Front Yokohama! We aim to provide an exceptional experience for all our guests, and your feedback matters to us on achieving the goal. We look forward to welcoming you back again soon.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewSuch a fantastic location. Lovely staff. Very clean. Large room.
Nothing
Thank you for choosing our hotel. We would also like to thank you again for your time and evaluation. We look forward to your continued support of Citadines Harbour Front Yokohama.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewSo close to the cruise terminal, the waterfront, shopping. Railway station . Great breakfast. Loved the guest lounge for getting together with the rest of group
Wished we could stay longer
Thank you so much for your fantastic review of Citadines Harbour Front Yokohama! We're absolutely thrilled that you enjoyed so many aspects of your stay with us. We aim to provide an exceptional experience for all our guests, and your feedback lets us know we're achieving that goal. Thank you again for choosing Citadines Yokohama! We look forward to welcoming you back again soon.
Thank you so much for your fantastic review of Citadines Harbour Front Yokohama! We're absolutely thrilled that you enjoyed so many aspects of your stay with us. We aim to provide an exceptional experience for all our guests, and your f… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewPerfect in every way. a A+++++
N/A
Thank you so much for your fantastic review of Citadines Harbour Front Yokohama! We're absolutely thrilled that you enjoyed so many aspects of your stay with us. We aim to provide an exceptional experience for all our guests, and your feedback lets us know we're achieving that goal. Thank you again for choosing Citadines Yokohama! We look forward to welcoming you back again soon.
Thank you so much for your fantastic review of Citadines Harbour Front Yokohama! We're absolutely thrilled that you enjoyed so many aspects of your stay with us. We aim to provide an exceptional experience for all our guests, and your f… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat location, friendly staff and lovely room. Free coffee was excellent too.
The bed was a little hard, but not too bad.
Thank you so much for your review of Citadines Harbour Front Yokohama! We aim to provide an exceptional experience for all our guests, and your feedback matters to us on achieving the goal. We look forward to welcoming you back again soon.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewWe stayed for two nights to begin our Japan trip. It was a perfect spot to experience Yokohama. Everything was in walking distance and the Metro was directly underneath the hotel. We got a little surprise as it was our honeymoon. The staff was very accommodating and friendly. I needed to see an doctor and they helped me out, booked an appointment and checked the way for me. All in all great stay and absolutely worth it.
Nothin
Thank you so much for your fantastic review of Citadines Harbour Front Yokohama! We're absolutely thrilled that you enjoyed so many aspects of your stay with us. We aim to provide an exceptional experience for all our guests, and your feedback lets us know we're achieving that goal. Thank you again for choosing Citadines Yokohama! We look forward to welcoming you back again soon.
Thank you so much for your fantastic review of Citadines Harbour Front Yokohama! We're absolutely thrilled that you enjoyed so many aspects of your stay with us. We aim to provide an exceptional experience for all our guests, and your f… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewCleanliness n location
That the laundryatte didnt provide a much nicer detergent
Thank you so much for your review of Citadines Harbour Front Yokohama! We aim to provide an exceptional experience for all our guests, and your feedback matters to us on achieving the goal. We look forward to welcoming you back again soon.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified review