Reviews of CITAN Hostel 2 stars
103-0011 Tokyo-to, Chuo-ku Odenmacho 15-2, Japan

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNice and clean
Sheets had stains and maybe require some signs to open and close doors quietly
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewclean. cool vibe.
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewSuper clean have laundry for pay good breakfast nice building
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewStaff were friendly and super helpful! The atmosphere was chill and everything was clean
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe property was at a great location. If you're new to Tokyo and flying into HND, you can get a one way ticket on the train for a couple dollars. I'd recommend a 72 hour unlimited tokyo metro ticket. This hostel is centrally located, the staff are super welcoming, and there are cool people staying there. There's a nice kitchen and lounge room. The bathrooms are also kept in nice condition.
Didn't stay long enough ;)
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewSo beautiful building close about subway and station.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLocation
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewConvenient location and comfortable. I stayed in the four bed dorm and felt like there was plenty of space. Staff were really friendly and the common area was nice.
It was a little hard to get the AC to a comfortable temperature. Also would have been nice to not have shoes on in the room.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewVery good staff
I like all
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewsuper lovely staff! the hostel was clean and the showers were equipped with the essentials. the coffee shop was also great!
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewImmaculately clean and very helpful staff
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewI absolutely loved the location, atmosphere and concept of the hostel. It was really a great place for people from different cultures to gather and meet up all together.
Maybe the breakfast menu for food could be expanded a little more; nevertheless the food that I had was still very good quality.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewCitan is a great spot to stay in Tokyo, the facilities are great and the staff were really friendly. There is a really great vibe overall. The cafe downstairs makes a great coffee during the day & you can grab a drink at night.
It’s in a quieter part of Tokyo. Can take a while to get over to Shinjuku/Shibuya, but is well connected with the trains.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
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