Located in a hill with a great view. Very spacious room with a pleasant surprise of jacuzzi bathtub. So thoughtful to put two big sofa beside the big window for a relax viewing of the lake. Will recommend my friends to stay here.

Stayed in August 2025

Big gaps in the bathroom door which meant less privacy The car sat nav didn't have the location so used Google maps to get to it No food on site

The views from the room over the lake was magnificent. The hot tub bath was also fantastic! Room was huge and the bathroom/wet room was massive too!

Stayed in August 2025

Far from the town.

Scenery was fantastic.

Stayed in August 2025

the entire hotel is carpeted, it was required of us to place our shoes in the shoes cabinet. there is no lift too, need to carry the luggage up - 2 flights of stairs.

The hotel room and toilet is big. Ample space for luggage. free car park, from the hotel can see the fireworks from far away.

Stayed in August 2025

Far from Toyako town but it’s not a problem because knew it when booking.

New room, lake view and jacuzzi. Great place to stay!

Stayed in August 2025

The hotel is a real oasis. It's beautifully located on top of a hill, facing Lake Toyako and surrounded by nature. Spacious room and bathroom, comfortable bed, good air con. The staff was very friendly. Lovely listening to the birds in the morning...

Stayed in July 2025

The view from the second floor is phenomenal, and our room had a bathtub overlooking Lake Toya. The opposite side even had a beautiful view of Mt Yotei as well. Both rooms we booked were very spacious and comfortable. Most importantly, we were incredibly impressed with the friendly and helpful attitude of the staff. Our car was almost out of gas, and we were unsure if we could make it back down to Toyako Onsen area to refuel. After discussing our options with Umada-san at the front desk, he offered to drive down to get some gas to refuel our tank. Despite offering him payment several times, he insisted on not accepting it. We deeply appreciate his kind gesture and would definitely return for the great value, incredible views, and wonderful service.

Stayed in July 2025

We had to wait quite a while till the room was finished even though we didn’t arrive before the official check-in time. Nothing too serious but still a bit annoying

Really modern and spacious room with top notch bed, shower, toilet etc… The view was stunning even from the first floor. Also liked the ice cube machine in the kitchen area

Stayed in July 2025

What I didn’t like: Too remote, even with a car. Having to change into their slippers even though the staff told me she has cleaned all the slippers before they’re given out to us. Each guest is designated a locker to keep their shoes and the slippers provided. So you will use the same pair of slippers throughout your stay. Bathroom window has no blinds. It’s open view. Whoah! There are only two floors. Only the rooms on the first floor have no windows in the bathrooms. We were on the second floor which has good views. Even though the buildings opposite are very far away and you probably would not need to worry that anyone can see you from there, the ground directly outside the room is very close and should anyone be standing outside will have a very clear view of you bathing. There’s an insect crawling in the bathroom! The carpet is black so you won’t be able to spot it if there’s any insect around. To the property, I’m sorry about the negative but honest reviews. Otherwise, i think it’s worth the money.

What I liked: Big and clean room Big and clean bathroom Nice lake view from the the rooms Good amenities Nice, helpful staff Provides very good maps of the area

Stayed in July 2025

Slightly out of the way - a short drive from the main lakefront. Not a problem if you have a car though. Be careful when driving in the fog / rain as visibility on the road can be low. No elevator so you’ll have to carry luggage up a single flight of stairs.

Massive rooms - the bathroom alone was bigger than some other hotel rooms on our trip. Beautiful lake views from the room. Very relaxing and quiet place to stay. Would stay here again.

Stayed in June 2025

The only downside is that you do need to drive into town for dinner.

Hotel Cocoa has a lovely view over Lake Toya. At night, we left our window open (screen door shut) and heard wonderful sounds of birds and insects chirping through the night. The hotel was very comfortable as well.

Stayed in June 2025

The hotel was still undergoing some final touch-ups when we arrived, with workers continuing renovations. We had to remove our shoes before entering, which appears to be a hotel policy rather than a renovation requirement. This is slightly inconvenient for us. The location is quite far from Lake Toya and not accessible without a car. If you get hungry, the only option is a vending machine. Honestly, unless I’m driving and want to take advantage of the lower room rates, I wouldn’t choose to stay here again.

This is a brand new hotel. Loved that the facilities are all modern and well-maintained. There’s no onsen, but the bathtub was lovely. Highly recommend getting a bath bomb to improve your hot tub experience.

Stayed in June 2025

Everything are very2 good, I will stay again in our next visit to Toya.

Stayed in June 2025

Wonderful views of Lake Toya Beautiful room Lovely communal coffee room overlooking the lake

Stayed in June 2025

It didn’t have a lift/ elevator to the upper level. You need to carry your bags up the stairs to the second level.

The bedroom was large and comfortable and there was a common area with a spectacular view, a microwave, tea and coffee making facilities, crockery and cutlery. It had a very friendly and welcoming feel.

Stayed in May 2025

Amazing hotel which exceeded our expectations! Is a little out of Lake Toya main town but had excellent views over the lake due to its higher vantage point. Rooms were also larger than other hotels in Japan. Also bonus: Lake Hill Farm right next door - cafe, ice cream and nice views as well.

Stayed in May 2025

There are no restaurants nearby. Couldn't turn off the entry wsy light. It needs to be on a sensor.

New hotel, still under construction. Rooms were good size, loved the two chairs facing the lake view. The bathroom was very nice.

Stayed in May 2025

Lake and Mountain view was fantastic and unique hotel

Stayed in April 2025

Nil

The location was good, although it was not at the central of the city. Nice lake view and mountain view.

Stayed in May 2025

No lift so need to carry the luggages up to level 2. We were made to take off shoes and to change to the slippers which are general use.

Rooms are very nice. And spacious.

Stayed in April 2025

Everything was absolutely perfect. The room, the view, the lovely staff. Everything.

Stayed in April 2025

Have to carry heavy luggages through the stairs and far away from convenient stores and restaurant

Room is spacious and huge bathroom with bathtub viewing lake toya

Stayed in March 2025

We had such a great experience staying at the resort. The resort itself is located not so far from Lake Toya area which we can reach by car. Lake Hill Farm is just steps away and we can enjoy playing snow nearby the resort. The only one thing we need is that we have to lift our huge suitcases up to the staircase because there is no elevator to go to the second floor. However, we would love to return to stay here if we have chance to.

Stayed in April 2025

Some maintainance required soon, nothing major.

Quiet location with the best view around in a modern building with a no nonsense atmosphere. Perfect.

Stayed in March 2025