This hotel is like my home from home. I always feel very comfortable staying here. This is down to the homely, friendly and welcoming atmosphere created by all the lovely staff. They always have time for a chat, which I appreciate when so far away from home. The hotel is so well situated in a quiet area, yet so close to the bustle of Kita Senju. There is no better hotel for providing accessories, and all the various free drinks, and delicious deserts, courtesy of the attached bakery, are a wonderful treat. My standard single room is well sized, and the double bed has to be the most comfortable of all beds. I enjoy staying in this hotel, and Kita Senju is an area I feel very connected to and happy to be.

Stayed in July 2025

The foyer area is a little dated.

I loved the authenticity of the neighbourhood. It is a wonderful location and accessible to train service to busier hot spots of Tokyo.

Stayed in July 2025

I should've stayed in the area for more than 1 day.

Hotel is right in the centre of Kitasenju, a very underrated part of Tokyo. Free drinks from 5-8pm Very quiet considering how busy the area is.

Stayed in June 2025

Toilet seat was stained which you wouldn’t be able to clean because of old age it need to be replaced. That was the only disappointment.

Location was excellent, close to train station, shops and restaurants. Also close to centre of Tokyo. Hotel staff were efficient. There was a massage chair in the room and a public bath for customers

Stayed in May 2025

I like staff behaviour and helpfull, spa service, breakfast, massage armchair and amenities. We had an amazing stay. Tanks

Stayed in June 2025

Nothing really

Homey atmosphere and breakfast

Stayed in May 2025

Room was very small

Excellent location. Convenient to food, shopping, and the metro.

Stayed in May 2025

Would have loved if the public bath was tattoo friendly, the staff advised I could use it when no one was in there but I decided not to as I didn’t want to have to jump out mid bath if someone came in

The staff were very friendly and helpful, the size of the room is nice compared to a lot of the tiny hotel rooms in Tokyo so that was helpful! Great area, super close to the train station and plenty of restaurants and shops nearby.

Stayed in April 2025

The room was tiny but then it's probably very common in Tokyo? And kind of far away from all the attractions. However, if you get a metro card, navigating the city is pretty easy.

Room was very clean, excellent shower and of course - bidet! Staff was very friendly and accomodating, breakfast very good too. Very close to Kita-Senju metro station - 5 minutes walk. Fun neigborhood with plenty places to eat. Overall - we were very pleased with this hotel.

Stayed in April 2025

the only thing that was missing is a closet or any type of storage for clothes

EVERYTHING!! amazing service

Stayed in April 2025

The AC was very confusing to operate. The AC controls are in Japanese, but typically I'm able to get things operating easily enough with Google Translate. For some reason these controls were very finicky, such that I had to ask for assistance from hotel staff to get the AC to turn on the first time. The staff was excellent, opened a window to help cool the room down quickly, and was able to get the AC running (once it got up and running the first time, it was very easy to operate from that point forward).

Typical Japanese small room, exceptionally clean and quiet. The hotel staff is EXCELLENT, as they really go above and beyond. Nice room layout, with AC and humidifier. Bathroom was nice as well. The one thing that is very different from most Japanese hotels is the in-room massage chair. Although the massage chair was nice, and not too difficult to operate, it is very small, and as such, it doesn't fit larger westerners very well. I also really liked the reasonably priced breakfast buffet (1200 yen), which had both Japanese and western breakfast options. There was also a very nice selection of drinks, including coffee, specialty coffee drinks, tea, and juice. They also have soda on tap available 24/7.

Stayed in April 2025

NA

Highly recommend - Great location nearby train station and mall Staff was very nice - Very clean and comfy room Excellent breakfast and complimentary drinks after 5:00 pm

Stayed in April 2025

Fan made some noise

Great facility and comfortable

Stayed in March 2025

Nil

The staff were incredibly friendly and welcoming, always ready to assist with any requests. The room was spotless and surprisingly spacious, especially considering Japan’s typical hotel room sizes. It was well-equipped and very comfortable. The location was another highlight—just a 5-minute walk to the train station, making it super convenient for getting around. At the same time, it’s not in a heavily crowded area like some prime districts, which made for a more relaxing and enjoyable stay. One of the best features was the onsen and sauna. The facilities were clean, well-maintained, and a perfect way to unwind after a day of exploring. Overall, this hotel offers great value, comfort, and convenience. Highly recommended for anyone looking for a peaceful yet accessible place to stay!

Stayed in March 2025

I enjoyed a pleasant stay in this hotel. The location is convenient. The staff are friendly and helpful. The atmosphere is calm and relaxed. The hot bath is welcome. The various cosmetics and accessories are appreciated, as are the free gratis deserts from the nearby bakery, tea, coffee and drinks. The choice of tv programmes is limited. It would be nice if the hot bath remained open beyond 12 midnight to 1.00 or 2.00am. The room size for a standard single room is adequate, with a comfortable double bed. Overall, a good hotel to stay in.

Stayed in February 2025

Quieter than Asakusa but that is not necessarily bad.

Love the public bath (especially outdoor bath) The Happy Hour is nice and a chance to meet other guests Many nearby eating options Easy to travel North to Saitama and even Chiba (Tsukubasan).

Stayed in January 2025

Slight smell when we first walked into our room . Nothing too bad . Could definitely tell it came from the bathroom . The only complaint would be that it takes taxis/ubers quite a while to get to this location because of the amount of foot traffic in the area. So make sure to plan for rides a good while in advance.

Second time staying at this hotel , absolutely LOVE the location . Minutes away from train station , tons of food nearby along with shops , lively at night without being noisy . There’s a lovely bakery at the bottom of the hotel .

Stayed in February 2025

noithing

amazing place its not even a joke this is the best hotel in tokyo

Stayed in January 2025

I think smart TVs would be a great improvement, or even just having a streaming device like Chromecast.

I was so impressed by the cleaning staff! The room was really clean, and the bathroom was immaculate. They were friendly too. :) There were free amenities in the lobby, even face lotion, which a lot of hotels don't offer. The free drinks and desserts in the evening were so nice! It was my first time staying in Kitasenju, and I would definitely come back. It was a lively neighbourhood, and we really enjoyed our stay.

Stayed in January 2025

Would have liked a lighter blanket.

We enjoyed the hot baths on 2F.

Stayed in January 2025

We loved this hotel in Kitasenju. The little shopping street was so cute and had a really good coffee shop, which is something we found special. We needed to go to Chiba very early in the morning, so this location was super convenient for us. The bath was an added bonus! I got to have a bath while using the laundry machine in the women's onsen area. That was convenient!

Stayed in November 2024

Close to Kita-senju Station (5-minutes walk)

Stayed in December 2024

Nothing to dislike

Everything. Staff very friendly and helpful, breakfast excellent, room clean and spacious, good location—near train station. Street fronting hotel has many mom/pop shops

Stayed in November 2024

The room was cleaned and the staffs were helpful. The location is perfect.

Stayed in November 2024