904-0102 Okinawa, Chatan, Kuwae 1-9-37, Japan
#24 of 79 hotels in Chatan
Guests' ChoiceBased on 126 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
8.9
Facilities
8.9
Staff
8.0
Value for money
9.0
Free Wifi
7.3
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End of dialog contentReviewed: July 29, 2025
Tony
United StatesIs self check in, everything is automated. No attendant in case if I need anything. Fortunately everything is fine for me.
Close proximity to American Villages and buses and the rooftop pool
Stayed in July 2025
Reviewed: July 28, 2025
Nhung
United StatesOur first room smelled really bad like moldy/damp. I reached out to customer service and they checked the room. We were given a new room on another floor. I’ve read on previous review guest had the same issue. This should be addressed if it’s the same room or same issue. We had to pack all our things and move it. We traveled with little ones so it was a bit inconvenient. Also, fire alarm went off the first night we were there. We had to evacuate our kids late at night who were already asleep.
Stayed in July 2025
Reviewed: July 20, 2025
Denae
United StatesParking was cramped; especially pulling in and back up into the space. Also, as you pulled in it was a little rough—hard on the car.
Loved the pool & everything was very clean
Stayed in July 2025
Reviewed: July 18, 2025
Christine
GermanyThe kitchen could have a few mixing bowls that would help with cooking. But that‘s just a small thing
Sometimes it‘s the little things such as having laundry detergent as part of the amenities, or the happy hour on the roof top bar - definately recommendable! The barkeeper was super nice and pool keeps the kids entertained. The apartment has everything you need for a short term stay
Stayed in July 2025
Reviewed: July 4, 2025
Michael
United States2nd floor has some noise from bottom floor doors.
Excellent PCS locations.
Stayed in June 2025
Reviewed: June 27, 2025
Jenny
United StatesSmell of room Don’t know other room was not bedroom
Easy check in and checkout process
Stayed in May 2025
Reviewed: June 14, 2025
Annalisa
United StatesThe restaurant on the first floor could have better costumer service.
The pool and the bar on the 10th floor is amazing. The restaurant downstairs is okay
Stayed in May 2025
Reviewed: April 25, 2025
Jean-francois
CanadaBeautiful pool and amenities. Very close to American village by walk
Beautiful and confortable for our family of 4.
Stayed in April 2025
Reviewed: April 12, 2025
Nicole
AustraliaApartment was very large and great space for family with 2 teenage kids. Walkable distance to American Village. Parking space for car. Great Japanese restaurant down stairs. More city style area, not the tropical location we thought it was going to be.
Stayed in March 2025
Reviewed: February 17, 2025
Anna
SingaporeSpacious condo suite good for 4 pax. 1 room is a little small, but the living room is huge with 2 beds, sofas, and tatami. Would recommend it. The izakaya below the condo is a bonus.
Stayed in February 2025
Reviewed: December 17, 2024
Nana
United StatesPillows…every bed pillow was extremely hard and uncomfortable! Sometime, in the main bedroom, a strong sewage odor would emit.
Great location, perfect view of Chatan. Everything is within walking distance. Restaurant on the 1st floor and bar on 10th floor was convenient and good. Clean room overall!
Stayed in December 2024
Reviewed: December 3, 2024
Ming
Taiwannone
Very convenient to stay in Okinawa. The host will not appear and only contact with you by internet. Clean hotel and large space, very good kitchen and good washing machine.
Stayed in December 2024
Reviewed: November 29, 2024
Jessica
SingaporeNot so near to American Village but Walkable distance.
Spacious and with everything you need. Two bathrooms in the apartment which is awesome with a big group of people staying. Washing machine is life saver as it comes with dryer. Self check in is smooth and easy and there is pool and restaurant in the building.
Stayed in November 2024
Reviewed: October 1, 2024
Dante
JapanI did not like that the tablet checkin/checkout was mandatory. I prefer a person at the front desk during check-in and check-out. Maybe have the tablet as an optional choice.
I did not see one person asking as hotel staff or running the front desk. I saw people managing the restaurant, which was not helpful for my questions during my stay.
Stayed in October 2024
Reviewed: September 28, 2024
Mark
United StatesSpacious and very clean.
Great property with a really good restaurant on the first floor.
Stayed in September 2024
Reviewed: July 12, 2024
Andrea
United StatesI wish some table knives and bowls for cereal were included (there were only chopsticks, forks, and spoons), but this was a minor inconvenience.
This place was amazing! So clean and enough space for my family of 5 to spread out. My younger kids especially enjoyed playing with the toys that were provided. We all loved the rooftop infinity pool with a beautiful sunset view and conveniently located poolside bar.
Stayed in July 2024
Reviewed: July 12, 2024
Brian
United StatesAlthough we had an issue with one of the hot water heaters in our room., it did not detract from our stay. The ensuite shower never seemed to consistently provide hot water. The drawback of not having any staff on property, is that we were not sure how to resolve the problem. The other bathroom and kitchen had no issues.
We liked the modern, clean feel of the facilities and rooms. The pool bar was very convenient and K (the bartender) was very friendly. Although not in American village, we were very close to that area. The check-in/checkout procedure was a new experience having no staff there. It was all on a tablet but was self-explanatory and easy to do.
Stayed in July 2024
Reviewed: July 3, 2024
Patricia
AustraliaNo staff
Comfortable and clean
Stayed in June 2024
Reviewed: June 21, 2024
Robert
JapanBeds were hard!
Pool topside.
Stayed in June 2024
Reviewed: May 28, 2024
Eric
JapanLocation and very comfortable.
Stayed in May 2024
Reviewed: May 26, 2024
Yan
TaiwanLimited parking, I was left with the lousiest parking spot, took 10 mins to park. There was a highly annoying loud dripping sound right over the tatami area that would occur intermittently and lasts sometimes over 2 hours.
Near to local supermarket, restaurants, great location. Beds were comfy, room was clean.
Stayed in May 2024
Reviewed: March 23, 2024
Nadine
United StatesAbsolutely nothing!
Clean, quiet building and neighborhood, great amenities so you don’t need to overpack, convenient location. We can’t say enough about it and can’t wait to come back.
Stayed in March 2024
Reviewed: March 14, 2024
Willie
United StatesGreat and spacious. Very clean and easy to check-in and out off. The restaurant down stairs is also a plus.
Stayed in March 2024
Reviewed: February 21, 2024
Grace
JapanIt would have been nice to have a desk to work at, but it didn't hinder my ability to enjoy the stay. I wish I had been able to stay longer!
Comfortable beds, good location. Very clean.
Stayed in February 2024
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