Reviews of Daiwa Roynet Hotel Shin-Yokohama 3 stars
222-0033 Kanagawa, Yokohama, Kohoku-ku Shin Yokohama 3-17-1, Japan

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Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewLocation is good. Short distance to Shin Yokohama
Sink is low
Thank you very much for staying at Daiwa Roynet Hotel Shin-Yokohama. We understand that there may have been some shortcomings with your stay, but we hope that you were satisfied. All of our staff will continue to strive to improve our services so that we can continue to provide services that satisfy many customers. We hope that you will use our hotel again when you visit Shin-Yokohama. Daiwa Roynet Hotel Shin-Yokohama
Thank you very much for staying at Daiwa Roynet Hotel Shin-Yokohama. We understand that there may have been some shortcomings with your stay, but we hope that you were satisfied. All of our staff will continue to strive to improve our servi… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewRooms were all together. Staff was very helpful. Cafe next door was good.
Beds were pretty hard.
Thank you for using Daiwa Roynet Hotel Shin-Yokohama. However, we regret that there was an imperfection in the bed. We will continue to do our best to ensure that our guests have a comfortable stay, so we hope you will choose our hotel again the next time you visit Shin-Yokohama. All our staff look forward to welcoming you back. Daiwa Roynet Hotel Shin-Yokohama
Thank you for using Daiwa Roynet Hotel Shin-Yokohama. However, we regret that there was an imperfection in the bed. We will continue to do our best to ensure that our guests have a comfortable stay, so we hope you will choose our hotel agai… Show more
Reviewed: 25 May 2025 · Stayed in April 2025
Verified reviewAmenities at the front office so that we can take only what we need. Also the coin Laundry facilities
Thank you very much for staying at Daiwa Roynet Hotel Shin-Yokohama in April ,we do appreciate for your comments and hope you had a lovely time in JAPAN. We are indeed looking forward to your next visit ! Have a wonderful day! Sincerely.
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewthank you very much for staying at daiwa roynet hotel shin -yokohama we are very pleased to hear that you had a comfortable stay, and happy to receive your so many compliments . we are indeed looking forward to your next visit .
Reviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewBreakfast did not meet my exception at all, one of the worst and cheap breakfasts I had had in Japanese hotels.
don't know. the hotel can figure out.
Thank you for using Daiwa Roynet Hotel Shin-Yokohama. We are very sorry that you were not satisfied with the breakfast. We will share your feedback with the breakfast venue and use it to make improvements in the future. Daiwa Roynet Hotel Shin-Yokohama
Thank you for using Daiwa Roynet Hotel Shin-Yokohama. We are very sorry that you were not satisfied with the breakfast. We will share your feedback with the breakfast venue and use it to make improvements in the future. Daiwa Roynet Hotel S… Show more
Reviewed: 5 November 2024 · Stayed in November 2024
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewReviewed: 14 October 2024 · Stayed in October 2024
Verified reviewIt was in a nice area and had lots of konbini nearby. The hotel was small and the room was tiny but for a single night it was ok.
Dear Mariah, thank you for your feedback. We are glad you found our location pleasant with convenient access to nearby convenience stores. While our rooms may be compact, we hope your short stay was comfortable. Daiwaroynet Hotel Shin-yokohama
Dear Mariah, thank you for your feedback. We are glad you found our location pleasant with convenient access to nearby convenience stores. While our rooms may be compact, we hope your short stay was comfortable. Daiwaroynet Hotel Shin-yokoh… Show more
Reviewed: 15 July 2024 · Stayed in July 2024
Verified reviewAccessibility to restaurants, transportation, shopping centers, arenas, business districts, and hospitals.
None. Hotel accommodation worked perfectly for us.
Thank you so much for staying with your family! We do appreciate your messages and very glad to hear that. If you have a chance to visit Shin-Yokohama City in Japan again, we would love to see you! Have a lovely summer!
Thank you so much for staying with your family! We do appreciate your messages and very glad to hear that. If you have a chance to visit Shin-Yokohama City in Japan again, we would love to see you! Have a lovely summ… Show more
Reviewed: 11 July 2024 · Stayed in July 2024
Verified reviewReviewed: 28 June 2024 · Stayed in June 2024
Verified reviewVery excellent location to Yokohama Arena
Fridge was power off and the switch wasn't obvious enough. Such that I thought it was faulty
Thank you for staying in JUNE. Regarding the fridge, we are truly sorry for the inconvenience, however, we do appreciate your comments. If you have a chance to visit Japan in Yokohama-City again, we would like to see you again. Thank you so much once again, have a lovely summer!!
Thank you for staying in JUNE. Regarding the fridge, we are truly sorry for the inconvenience, however, we do appreciate your comments. If you have a chance to visit Japan in Yokohama-City again, we would like to see you again. Thank you so… Show more
Reviewed: 23 May 2024 · Stayed in March 2024
Verified reviewReviewed: 17 May 2024 · Stayed in May 2024
Verified reviewReviewed: 19 April 2024 · Stayed in April 2024
Verified reviewThe hotel is located in a convenient place and easy to access, clean and comfortable and clean bed. Staff are nice. It is a very good stay for business and short stay. Free drip coffee was available at the hotel for coffee lovers.
The Breakfast was provided in a cafe nearby with a coupon. Half sandwich drink and a small ball of salad. If you are a breakfast person like me you might be a little let down. But the Tuna Mayo sandwich was delicious I could have hand another 3 half sandwiches. :).
Thank you so much for staying in April, we would like to apologize first that we couldn't give you a great breakfast time, even so, thank you very much for your sweet messages, we do appreciate it a lot. We are grad to hear that you had a nice time in Shin-Yokohama JAPAN, would love to see you again!! Have a wonderful June!! DaiwaRoynetHotel Shin-Yokohama JAPAN.
Thank you so much for staying in April, we would like to apologize first that we couldn't give you a great breakfast time, even so, thank you very much for your sweet messages, we do appreciate it a lot. We are grad to hear that you h… Show more
Reviewed: 6 March 2024 · Stayed in January 2024
Verified reviewEnjoyed a relaxing stay. Close to arena, Shin Yokohama station, a block from bus to airport. Loved the Cafe coffee and breakfast!
Hope you've had a lovely week. How are you? Thank you so much for staying with us in JAN.2024 Since then, we wish that much happiness comes to you. If there's an opportunity again please visit us!! We'll be waiting for you! Thank you.
Hope you've had a lovely week. How are you? Thank you so much for staying with us in JAN.2024 Since then, we wish that much happiness comes to you. If there's an opportunity again please visit us!! We'll be waiting for you! Than… Show more
Reviewed: 7 February 2024 · Stayed in February 2024
Verified reviewPerfect for what I needed. A base to go to and from Yokohama Station. Really comfortable rooms with good amenities! Also booked a smoking room but they changed it to an available non-smoking room for me - thank you. As much coffee, tea and bath salts as you need available at reception. Lovely staff and felt well rested after my stay.
Fridge could be a bit colder. Didn’t really keep my refrigerated food well.
Reviewed: 31 January 2024 · Stayed in December 2023
Verified reviewReviewed: 11 January 2024 · Stayed in November 2023
Verified reviewWelcome of the personal, really professional and accomodating. The room was clean and well equipped. I had to go to the Yokohama arena, and the hotel location is perfect to go there.
Reviewed: 3 January 2024 · Stayed in December 2023
Verified reviewOld
Reviewed: 14 December 2023 · Stayed in December 2023
Verified reviewReviewed: 7 December 2023 · Stayed in October 2023
Verified reviewA reliable standard hotel very close to Shinyokohama station. Very friendly staff.
Thank you so much for staying. We appreciate a lot for your kind messages. If you have an opportunity to visit Yokohama City, we would love to see you again. Have a lovely day!! Thank you. DAIWA ROYNET HOTEL SHIN-YOKOHAMA JAPAN
Reviewed: 28 November 2023 · Stayed in November 2023
Verified review