Reviews of Daiwa Roynet Hotel Yokohama Kannai 3 stars
231-0047 Kanagawa, Yokohama, Naka-ku, Hagoromo 2-7-4, Japan
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewAmenities
None
Thank you very much for staying at Daiwa Roynet Hotel Yokohama-Kannai. We are also truly delighted to receive your high rating. We will continue striving to be a hotel where our guests can enjoy a comfortable stay. All of our staff sincerely look forward to welcoming you again in the future.
Thank you very much for staying at Daiwa Roynet Hotel Yokohama-Kannai. We are also truly delighted to receive your high rating. We will continue striving to be a hotel where our guests can enjoy a comfortable stay. All of our staff sincerel… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewIt smells like an old hotel.
Thank you for staying at our hotel. We apologize for causing you discomfort due to the smell in the room. Our hotel is already about 15 years old. Depending on the circumstances of the previous day's guests, we deodorize the rooms during cleaning, but as this is done on an irregular basis, it is possible that the odor was not completely removed. We will focus even more on room maintenance in the future. Thank you for your feedback.
Thank you for staying at our hotel. We apologize for causing you discomfort due to the smell in the room. Our hotel is already about 15 years old. Depending on the circumstances of the previous day's guests, we deodorize the rooms durin… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewOverall, the property was good no real issues there
Only thing I really had an issue with and it’s in most Japanese hotels. The beds are very hard, but I think that’s just the Japanese thing.
Thank you very much for staying at our hotel and for sharing your feedback with us. We are delighted to hear that you were satisfied with our facilities and services overall. We appreciate your valuable feedback regarding the firmness of our beds, which is a characteristic of Japanese hotels. We hope you will stay with us again when you visit Japan.
Thank you very much for staying at our hotel and for sharing your feedback with us. We are delighted to hear that you were satisfied with our facilities and services overall. We appreciate your valuable feedback regarding the firmness of ou… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in May 2025
Verified reviewReviewed: 16 June 2025 · Stayed in May 2025
Verified reviewThe hotel is conveniently located just a 5-minute walk from Kannai Station, making it easy to get around Yokohama. We loved having Komeda Cafe and Saizeriya next door, with Sukiya just across the street—plenty of dining options right at our doorstep. Check-in was smooth, and the receptionist spoke English, which was helpful. Our room on the 10th floor (the highest level) was spacious, with a standard double bed, a small table, and a sofa. There was enough space to open our luggage comfortably. Bathroom was roomy, and all amenities could be picked up at the reception area. The hotel maintains the consistent standard we’ve come to expect from Daiwa Roynet Hotels across Japan
The water flow in the bathtub was slow, which made filling it take longer than expected. The room came with only one pillow per person, which wasn’t quite enough for a comfortable rest.
Thank you very much for staying at the Daiwa Roynet Hotel Yokohama Kannai. We are very pleased that your stay at our hotel was to your satisfaction. Our hotel is about 5 minutes away from Yokohama Station by train, which we believe is ideal for sightseeing. However, we apologize for the inconvenience caused by the flow of hot water in the bathroom. We will make every effort to provide a relaxing environment for our guests by reinforcing our post-cleaning inspection. Thank you also for your valuable feedback regarding the pillows. We will take your valuable feedback into consideration and work to make our hotel even better in the future. We hope you will visit our hotel again when you are in the neighborhood.
Thank you very much for staying at the Daiwa Roynet Hotel Yokohama Kannai. We are very pleased that your stay at our hotel was to your satisfaction. Our hotel is about 5 minutes away from Yokohama Station by train, which we believe is ideal… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewGreat location. There are a lot of restaurants nearby (walking distance). Yokohama Stadium is close by to watch a Baystars Game when the season is going.
Pillows are small
Thank you for staying at the Daiwa Roynet Hotel Yokohama Kannai. We are pleased to hear that you are satisfied with our hotel's location. As you mentioned, there are many restaurants nearby, and Yokohama Stadium and Chinatown are about a 15-minute walk away. However, we apologize for the inconvenience caused by the pillows. We have several different types of pillows available at the front desk for guests to borrow, so please let our staff know if you have any requests. Thank you very much for your kind words.
Thank you for staying at the Daiwa Roynet Hotel Yokohama Kannai. We are pleased to hear that you are satisfied with our hotel's location. As you mentioned, there are many restaurants nearby, and Yokohama Stadium and Chinatown are about … Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewThe room was comfortable and a bit larger than average. The neighborhood is nice, with several restaurants and public transport close by. The room was quiet despite the somewhat busy neighborhood. Staff was friendly, helpful and spoke good English.
Thank you very much for staying at the Daiwa Roynet Hotel Yokohama Kannai. We are very pleased to hear that you had a pleasant stay with us. Thank you also for your compliments on our staff's service. We hope that you will have another opportunity to visit our hotel when you are in the neighborhood again. We look forward to welcoming you back to our hotel.
Thank you very much for staying at the Daiwa Roynet Hotel Yokohama Kannai. We are very pleased to hear that you had a pleasant stay with us. Thank you also for your compliments on our staff's service. We hope that you will have another … Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewVery clean and modern. Friendly and helpful staff.
The bed was hard.
Thank you for staying at the Daiwa Roynet Hotel Yokohama Kannai. We are very happy to hear that you gave us a high evaluation. We will continue to strive to improve our services. We look forward to serving you again.
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewnot much
The room was not at all like the pictures on their website. It was tiny, worn, dated, dirty, and had a little saggy bed pushed into the corner like a fleabag hotel. When we complained, they charged us more for a slightly larger room. The bed was as hard as a rock. One young lady was polite, but the other was pretty nasty. We don't know how they got any good reviews. I question the thoroughness of Booking.com's ability to visit or rate any properties they may list. We don't think we can use Booking.com again. They should make sure any place they list is as advertised.
We're sorry to hear you were disappointed with your stay. We’re looking into the issues you mentioned and reviewing our listing to make sure it accurately reflects the rooms. We appreciate your feedback and will use it to improve both our rooms and service. Thanks for bringing this to our attention. We genuinely value guest feedback as it helps us improve. While we regret that your stay was not enjoyable, we hope you might give us another chance in the future to provide you with the kind of experience we strive to offer every guest.
We're sorry to hear you were disappointed with your stay. We’re looking into the issues you mentioned and reviewing our listing to make sure it accurately reflects the rooms. We appreciate your feedback and will use it to improve both o… Show more
Reviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 7 May 2025 · Stayed in April 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewStaff was very patient and accommodating since we did not speak Japanese.
Thank you very much for staying at the Daiwa Roynet Hotel Yokohama Kannai. We are very pleased to hear your compliments about our staff's service. We will continue to make efforts to improve our services, and we hope that you will visit us again when you have a chance to come to our neighborhood. We look forward to welcoming you back to our hotel.
Thank you very much for staying at the Daiwa Roynet Hotel Yokohama Kannai. We are very pleased to hear your compliments about our staff's service. We will continue to make efforts to improve our services, and we hope that you will visit… Show more
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewThe staff were very polite and respectful, attentive when needed. The facilities were all very clean, with a generous assortment of amenities and extra facilities such as a laundry room, vending machines, and a convenience store on the ground floor of the building. It's located in a very nice area, close to the train station, with plenty of stores and restaurants in less than a minute away. Kannai is a good spot for tourists, quiet enough as not to keep you up or making getting around difficult, with enough life and activity outside that gives a comforting lived-in sort of feel. And not too many foreigners also, for anyone wanting to experience living in an area without too much interference from non-japanese influence. Great alternative to staying somewhere nearer to Tokyo where hotel prices practically double, the 40 minute commute everyday is well worth it with the station being very nearby. Overall a cosy and extra-convenient hotel, would stay again.
Thank you very much for using our hotel. We are glad that you were satisfied with your stay. Being a downtown area, there are many facilities nearby, making it a very lively area. We hope that you will choose our hotel when you come to Yokohama again, as it has easy access to Tokyo and convenient transportation. We look forward to seeing you again soon.
Thank you very much for using our hotel. We are glad that you were satisfied with your stay. Being a downtown area, there are many facilities nearby, making it a very lively area. We hope that you will choose our hotel when you come to Yoko… Show more
Reviewed: 29 April 2025 · Stayed in March 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewCentral location,
Thank you very much for staying at the Daiwa Roynet Yokohama Kannai. How was your stay at our hotel? We hope you had a relaxing stay with us. We look forward to welcoming you again.
Reviewed: 26 April 2025 · Stayed in March 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewThe space is good enough for this price
Thank you very much for staying at the Daiwa Roynet Yokohama Kannai. We are very pleased that your stay at our hotel was to your satisfaction. We hope that you will visit Daiwa Roynet Hotel Yokohama Kannai again when you come to Yokohama.
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThe staff was very friendly!
Thank you for staying at the Daiwa Roynet Hotel Yokohama Kannai. We hope you are satisfied with your stay at our hotel. We look forward to serving you again. Thank you very much for your kind words.
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in March 2025
Verified reviewThe hotel is conveniently located within 5 minutes of walking from train/subway station, and near by food outlets. The room is comparatively larger than most similar hotels in the area. Good breakfast with variety of choices.
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Thank you for staying at the Daiwa Roynet Hotel Yokohama Kannai. We are pleased to hear that you were satisfied with our hotel's location, breakfast, and room size. As you mentioned, our hotel is close to the station and there are many restaurants in the area. There is also a Saizeriya and a Komeda Coffee in the building, so you will have no trouble finding a place to eat and drink. We hope you will visit us again when you come to Yokohama. We look forward to welcoming you again.
Thank you for staying at the Daiwa Roynet Hotel Yokohama Kannai. We are pleased to hear that you were satisfied with our hotel's location, breakfast, and room size. As you mentioned, our hotel is close to the station and there are many … Show more
Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewWe liked this hotel very much. It was a bit bigger than most 3-star hotel rooms in Japan and it was organized in a way that made it comfortable for our 4-night stay. The location is not right next to the most touristy part of Yokohama (the waterfront area) but it was near a rail station and a metro station. The waterfront area is some 20-25 minutes away on foot, so we mostly walked there. In addition, there is a very walkable street with no car traffic that is one block away from the hotel and has a great choice of local restaurants and shops. We had some really great meals there at really good prices.
The breakfast is in a cafe (so not run by the hotel) downstairs. The hotel gives you 1300 yen breakfast vouchers per person, if your reservation includes breakfast. The cafe serves mostly Western style food and we found the selection to be limited for our style of eating (we love healthy foods like vegetables and dark breads). While visiting Japan we prefer to eat Japanese style breakfasts since we can eat Western food at home. Other guests, including Japanese guests, may feel differently about it. If I would go there again, I would not pay for the breakfast at the hotel but go out and find a nice meal of my choice in one of the many restaurants nearby. 1300 yen buys a nice breakfast in this area.
Thank you very much for staying at the Daiwa Roynet Hotel Yokohama Kannai. Thank you again for taking time out of your busy schedule to give us your valuable feedback. We are very happy to hear that you were satisfied with your stay. We would like to share your comments with the management and staff of the relevant departments in order to improve our services in the future. As for food and beverage, there are many restaurants nearby in the downtown area. We hope you will be able to choose the one that best suits your needs. We hope that you will consider staying at our hotel again when you come to Yokohama. We look forward to welcoming you again.
Thank you very much for staying at the Daiwa Roynet Hotel Yokohama Kannai. Thank you again for taking time out of your busy schedule to give us your valuable feedback. We are very happy to hear that you were satisfied with your stay. We wo… Show more