Reviews of Daiwa Roynet Hotel Sendai Nishiguchi PREMIER 4 stars
980-0021 Miyagi, Sendai, Aobaku Chuo 3-7-25, Japan

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewWOW what a hotel - rooms, staff - everything felt luxury and special. Great location within easy walking distance to the main train station and also our favorite car hire facility. So many choices in the area to eat and shop and see stunning Sendai. Outstanding!
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewVery close to Sendai station and MRT, nice room
Thank you very much for staying at Daiwa Roynet Hotel Sendai Nishiguchi PREMIER. Thank you for staying with us and for your kind comment. We are glad to hear you enjoyed our convenient location near Sendai Station and the MRT, as well as your room. We look forward to welcoming you again on your next visit to Sendai. Daiwa Roynet Hotel Sendai Nishiguchi PREMIER
Thank you very much for staying at Daiwa Roynet Hotel Sendai Nishiguchi PREMIER. Thank you for staying with us and for your kind comment. We are glad to hear you enjoyed our convenient location near Sendai Station and the MRT, as well as y… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in June 2025
Verified reviewIt a great hotel for your weekend trip. Location is supreme if you plan to spend time on the beach. English friendly staff. Their rooftop private onsen rooms have a great view and are open from 3pm to 9:30am (so also open during the night and no advance booking is needed). We went in peak summer heat (end of July) and we could still enjoy onsen after 9pm after the wether cools down a bit so don’t hesitate to book this place in summer.
A bit old for the price. However it is clean and they upkeep it.
Reviewed: 19 July 2025 · Stayed in June 2025
Verified review1. Location - near station, Starbucks and 7-11 just at the ground floor 2. Comprehensive amenities at the lobby for self collection 3. Hotel breakfast has good spread with local specialities 4. Lobby staff was polite, attended to our request efficiently 5. Room is spacious, comfortable and clean
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Thank you for staying at our hotel. We are grateful for the many compliments we have received. We are very happy that your stay with us was a pleasant one. If you visit Sendai again, we all are waiting for you! Best regards, Daiwa Roynet Hotel Sendai Nishiguchi Premier
Thank you for staying at our hotel. We are grateful for the many compliments we have received. We are very happy that your stay with us was a pleasant one. If you visit Sendai again, we all are waiting for you! Best regards, Daiwa Roynet H… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewLocation, new, spacious
Nothing. Just one thing - staff is not good at English. Takes time to communicate. ^^
Thank you very much for choosing to stay at Daiwa Roynet Hotel Sendai Nishiguchi Premier. We are truly honored to receive such a high rating from you, and we greatly appreciate your valuable feedback. Please accept our sincere apologies for any inconvenience caused due to the language skills of our staff, and for taking up your valuable time. Your comments are very important to us, and we will strive to improve our language support to ensure a more comfortable experience for all our guests. We sincerely look forward to welcoming you back in the future. Sincerely yours,
Thank you very much for choosing to stay at Daiwa Roynet Hotel Sendai Nishiguchi Premier. We are truly honored to receive such a high rating from you, and we greatly appreciate your valuable feedback. Please accept our sincere apologies fo… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewConveniently located a 5 minute walk or so from Sendai Station and bus station and close to the main roads eating places and shops. I have stayed at a couple of Daiwa Roynet Premier hotels before and have never been disappointed. For me, having a coin laundry available on site is always a big plus!
Nothing, from my experience.
Thank you very much for staying at the Daiwa Roynet Hotel Sendai Nishiguchi PREMIER. We are delighted to receive your compliments on our hotel's location and facilities. We are also glad to hear that you were satisfied with the use of our coin-operated laundry. It is our pleasure to support our guests' comfortable stay. We will continue to strive to provide you with even better service and look forward to welcoming you back in the future. Daiwa Roynet Hotel Sendai Nishiguchi PREMIER.
Thank you very much for staying at the Daiwa Roynet Hotel Sendai Nishiguchi PREMIER. We are delighted to receive your compliments on our hotel's location and facilities. We are also glad to hear that you were satisfied with the use of… Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewDaiwa Roynet hotels are generally of a good standard. Modern, clean and comfortable. This hotel is no exception. Of the two Daiwa Roynet hotels in the centre of Sendai, this is the one that you should choose if you're travelling by train. It takes about 10 minutes from the shinkansen platform to reception. If you stay at Ichibancho it will take you twice as long, possibly longer if you're dragging luggage.
Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our hotel to be modern, clean, and comfortable. Your feedback regarding the convenience of our location is greatly appreciated, especially for travelers using the train. We strive to provide easy access for our guests, and it’s wonderful to know that this aspect enhanced your stay. We hope to welcome you back on your next visit to Sendai! Daiwa Roynet Hotel Sendai Nishiguchi PREMIER
Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our hotel to be modern, clean, and comfortable. Your feedback regarding the convenience of our location i… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewThe room was plenty spacious and I like that the shower is separated. The bathroom is spacious enough which is one of the criteria I had when finding a hotel.
Almost missed the entrance the first time but overall still quite okay.
Thank you for your feedback! We're delighted to hear that you enjoyed the spaciousness of your room and the separate shower in the bathroom. It's great to know that our facilities met your criteria for comfort. We appreciate your note about the entrance; we will take this into consideration to improve our signage for future guests. Thank you again for sharing your experience, and we hope to welcome you back soon! Daiwa Roynet Hotel Sendai Nishiguchi PREMIER
Thank you for your feedback! We're delighted to hear that you enjoyed the spaciousness of your room and the separate shower in the bathroom. It's great to know that our facilities met your criteria for comfort. We appreciate your no… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in March 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified review7-11 and Starbucks on street level within the hotel building. Particularly like the inroom temperature control for warm and cool. Within minutes walking from JR Sendai Station
Dear Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you appreciated the in-room temperature control, allowing for both warm and cool adjustments, and found it to be a significant plus during your stay. It is also wonderful to know that our convenient location, with direct access to 7-Eleven and Starbucks at the street level, as well as the short walking distance from JR Sendai Station, contributed positively to your visit. We truly appreciate your kind words and look forward to welcoming you back on your next trip to Sendai! Best regards,
Dear Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you appreciated the in-room temperature control, allowing for both warm and cool adjustments, and found it to be a signi… Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewConvenient location and spacious bathroom, clean facility
Bed lacked support
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our convenient location and the spacious bathroom, as well as the cleanliness of our facilities. However, we apologize for the discomfort you experienced with the bed. Your comments are valuable, and we will certainly look into this matter to ensure a more comfortable stay for our future guests. Sincerely, Daiwa Roynet Hotel Sendai Nishiguchi PREMIER
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our convenient location and the spacious bathroom, as well as the cleanliness of our facilities. However, we … Show more