Good location within walking distance to Kanazawa's main areas. Staff were all very lovely, and made us feel very welcome, including my 3 year old. They even gave us a childrens pack which included cute kids slippers, toothbrush/toothpaste and a sponge. This made my daughter feel super special! Breakfast was nice and we loved having the washing machine/dryer in our room. Overall, this hotel is great value for money in my opinion and I would stay again.

Stayed in August 2025

The staff were great. The room was spacious and well laid out.

Stayed in August 2025

Nothing

Excellent location

Stayed in August 2025

Not sure how to use the trouser press, so an iron would have been great, but that was not a biggy at all.

Everything was great, staff were friendly and amenities were welcome. Loved that we had a washing machine and access to coffee and icemachine. Family mart and bus stops were nearby as was access to Kanazawa castle, Kenrokuen Gardens, Omicho Market, the samurai and Korinbo areas. The Higashi chaya older area and train station were a short bus ride away. .

Stayed in August 2025

Nithing

It was perfect for our family of 6 including one baby and one teenager. The breakfasts were fantastic. Lots of choice and good quality. My husband lived the free coffee and tea in reception. We thought the set meal lunch on weekdays was excellent value. The rooms were comfortable and had everything we needed including washing machine.

Stayed in August 2025

The breakfast could have a bit more options for western taste

Great big room, amazing to have the washing and drying machine within the room!

Stayed in August 2025

Limited housekeeping meant that we didn't have the option to fully tidy up our rooms every day - which makes sense from an eco-friendly perspective.

Breakfast was a great and delicious spread, with slight variations everyday. We chanced upon the summer festival on the last night of our stay, and it was a highlight because it was right outside our hotel lobby. Hotel staff were always warm and welcoming, and took a polaroid on our first day. We had the top floor which offered us a nice view of the city. Complimentary bath salts to use in our bathtub were also a pleasant surprise. Lobby was also beautiful, aesthetic and comfortable - for both food, coffee or working. Washing machine was excellent - though it took 3 hours to wash and dry a medium sized load. Shoutout to the staff member always decked out in a suit (not sure if he was the manager) for the warm welcome and travel tips. He added such a delightful touch to our stay.

Stayed in August 2025

A magnifying mirror in the room would be nice. Slight smell in bathroom. There is a bit too much plastic in the breakfast room.

Friendly staff, super helpful. Beautiful interior design (furniture in the room, even small items are carefully chosen). Washing machine in room. Comfortable beds. Very good breakfast. Very good value for money.

Stayed in August 2025

Excellent for children. Delicious breakfast with loads of choice. Free coffee appreciated. Washing machine in each room very useful. Extremely helpful staff. Very reasonable set lunch menu during the week. Excellent location near the castle park and very helpful central tourist office.

Stayed in August 2025

The beds were comfortable and the room had lots of room for our luggage. The washer was a real help.

Stayed in August 2025

really cheap , loads of value for money .you even have a whashing machine in the room

Stayed in August 2025

Nice hotel with very friendly staff, offers good ammenities, location and cleanless of rooms.

Stayed in August 2025

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The hotel is awesome, the room has all the amenities I could need including a washer-dryer. The beds were very comfortable and the night was quiet. Would stay again.

Stayed in August 2025

Close to the castle grounds and other sites.

Stayed in August 2025

Nothing!

Very clean and modern hotel. Room had its own washing machine/dryer, microwave and kettle! Good enough breakfast. Front office staff were very friendly and helpful. There are more convenient locations for visitors to the city to stay in. However, that was mitigated by the city shuttle bus stops being very close by though operating hours end around 6pm. Highly recommended. Would stay there again!

Stayed in July 2025

None

One of the best value business hotels we stayed at during this trip. The hotel looks quite new, and the room was spotless clean. They put a lot of thought into the little details that make guests feel at home. Not only was there a washer-dryer in the room, but they even provided a shoe dryer.

Stayed in July 2025

Great size room, good variety for the breakfast and washer/drier in the room is a life saver in peak summer.

Stayed in August 2025

Nothing.

Nice clean room. Friendly personnel. Good breakfast.

Stayed in July 2025

Not many amenities provided in the room.

Laundry was in the room and free. Breakfast was a large buffet. Very near the bus station and various attractions.

Stayed in July 2025

The hotel is wonderful. From Kanasawa Station, it takes 7 minutes by taxi and a quarter of an hour by bus and many shuttles. The castle is 8 minutes and the information centre 50 metres. The room is spacious for a Japanese hotel and the washing machine is simply superb. An iron can be brought right away if you ask for it. The staff are very nice.

Stayed in July 2025

Great hotel, comfortable room, washer/dryer in room, great breakfast and walking distance to almost everything in Kanazawa

Stayed in July 2025

Nothing

I recently stayed at Tokyu Stay Kanazawa for two nights and was genuinely impressed with every aspect of my experience. The hotel’s location is absolutely perfect — it’s centrally located, within comfortable walking distance to most of Kanazawa’s key attractions, yet pleasantly quiet and peaceful. This balance between accessibility and tranquility is hard to find and definitely adds to the overall quality of the stay. One thing I really appreciated was the amenities desk in the lobby area. It was stocked with a wide variety of daily-use items such as combs, razors, cotton pads, hair ties, and more. This thoughtful detail shows how much the hotel considers guests’ comfort and convenience, especially for travelers who might forget or run out of these small essentials. The room itself exceeded my expectations. It was surprisingly spacious and well laid out, offering plenty of room to move around without feeling cramped. What stood out the most were the in-room facilities: a washer-dryer combo, a unique-style clothes iron, a shoe dryer, and even an air purification/ventilation unit. These features are rarely found even in higher-end hotels and are especially valuable for longer stays or during humid seasons. Another highlight was the staff. Every member of the team was incredibly polite, warm, and attentive. They always greeted us with a smile, frequently checked if we needed anything, and responded quickly and helpfully to all our inquiries. Their hospitality truly enhanced our overall experience. Additionally, the hotel provides a smoking room for those who need it and offers complimentary coffee, which is a lovely bonus — especially when you’re heading out in the morning or returning from a long day of sightseeing. All in all, Tokyu Stay Kanazawa offered a seamless, comfortable, and guest-focused stay. I highly recommend this hotel to anyone visiting Kanazawa, whether for a short city break or a longer trip.

Stayed in July 2025

It was located at the center of everything. It was clean, great breakfast and spacious rooms.

Stayed in July 2025

Comfortable room, great breakfast. Thoughtful amenities.

Stayed in June 2025