Reviews of Tokyu Stay Kanazawa 4 stars
920-0919 Ishikawa, Kanazawa, Minami-machi 4-50, Japan
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBudget hotel in good location. Small room but well appointed and comfortable.
Thank you very much for taking the time to share your opinion with us. We are happy to hear that you enjoyed your stay at our hotel, and we hope you were able to enjoy many of the beautiful and historic sites around our city. We are proud to offer a variety of amenities and features in our rooms, such as in-unit washing/drying machines and kitchenettes. We hope you were able to make good use of all our hotel has to offer. We hope you will choose Tokyu Stay Kanazawa if you have the chance to visit Kanazawa again in the future.
Thank you very much for taking the time to share your opinion with us. We are happy to hear that you enjoyed your stay at our hotel, and we hope you were able to enjoy many of the beautiful and historic sites around our city. We are proud … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGood location within walking distance to Kanazawa's main areas. Staff were all very lovely, and made us feel very welcome, including my 3 year old. They even gave us a childrens pack which included cute kids slippers, toothbrush/toothpaste and a sponge. This made my daughter feel super special! Breakfast was nice and we loved having the washing machine/dryer in our room. Overall, this hotel is great value for money in my opinion and I would stay again.
Thank you very much for staying at Tokyu Stay Kanazawa. We would also like to thank you for taking the time to post a review despite your busy schedule. We are truly honored to receive such a positive rating. If your family's stay in Kanazawa was a good one, it would be our greatest pleasure. We will continue to strive to provide even better service, encouraged by your kind words. Thank you very much for your stay. Tokyu Stay Kanazawa The front desk staff
Thank you very much for staying at Tokyu Stay Kanazawa. We would also like to thank you for taking the time to post a review despite your busy schedule. We are truly honored to receive such a positive rating. If your family's stay in Ka… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff were great. The room was spacious and well laid out.
Thank you very much for taking the time to share your opinion with us, and thank you for booking with Tokyu Stay Kanazawa. We appreciate your kind comments about our staff. We are always striving to improve our customer service skills, and we hope our staff helped you have an excellent stay. We are also happy to hear that our rooms were to your liking. We hope that you will have the chance to visit Kanazawa again in the future.
Thank you very much for taking the time to share your opinion with us, and thank you for booking with Tokyu Stay Kanazawa. We appreciate your kind comments about our staff. We are always striving to improve our customer service skills, and … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewExcellent location
Nothing
Thank you very much for taking the time to share your opinion with us, and for booking with Tokyu Stay Kanazawa. We are so glad to hear that you enjoyed your stay. We hope that you were able to enjoy many of the wonderful sites around the city as well. We appreciate your kind comments about our staff, and we are always striving to improve our customer service skills. We would love to welcome you back to Kanazawa again in the future.
Thank you very much for taking the time to share your opinion with us, and for booking with Tokyu Stay Kanazawa. We are so glad to hear that you enjoyed your stay. We hope that you were able to enjoy many of the wonderful sites around the c… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEverything was great, staff were friendly and amenities were welcome. Loved that we had a washing machine and access to coffee and icemachine. Family mart and bus stops were nearby as was access to Kanazawa castle, Kenrokuen Gardens, Omicho Market, the samurai and Korinbo areas. The Higashi chaya older area and train station were a short bus ride away. .
Not sure how to use the trouser press, so an iron would have been great, but that was not a biggy at all.
Thank you very for your stay with us. We apologize for the confusing instructions on how to use the trouser press. We strive to provide easy-to-understand guidance to our customers. We look forward to the day when we can meet again. Tokyu stay Kanazawa All the staff
Thank you very for your stay with us. We apologize for the confusing instructions on how to use the trouser press. We strive to provide easy-to-understand guidance to our customers. We look forward to the day when we can meet again. Tokyu s… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewIt was perfect for our family of 6 including one baby and one teenager. The breakfasts were fantastic. Lots of choice and good quality. My husband lived the free coffee and tea in reception. We thought the set meal lunch on weekdays was excellent value. The rooms were comfortable and had everything we needed including washing machine.
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Thank you very much for staying at Tokyu Stay Kanazawa. We are pleased that you enjoyed your experience at our hotel. We hope you will choose our hotel next time you visit Kanazawa. We look forward to seeing you again. Tokyu Stay Kanazawa all staff
Thank you very much for staying at Tokyu Stay Kanazawa. We are pleased that you enjoyed your experience at our hotel. We hope you will choose our hotel next time you visit Kanazawa. We look forward to seeing you again. Tokyu Stay Kanaza… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewBreakfast was not that great however this hotel is very good value for money, clean essential and silent rooms in a calm area close to beautiful shrines.
Some of the staff should improve theri english
Thank you for staying at Tokyu Stay Kanazawa. We are pleased to hear that you were pleased with the hotel's location and cleanliness. However, we will continue to work on improving our breakfast and staff's English-speaking staff. We look forward to seeing you again when you visit Kanazawa again, as all of our staff will continue to work hard to make your stay even more comfortable.
Thank you for staying at Tokyu Stay Kanazawa. We are pleased to hear that you were pleased with the hotel's location and cleanliness. However, we will continue to work on improving our breakfast and staff's English-speaking staff. … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGreat big room, amazing to have the washing and drying machine within the room!
The breakfast could have a bit more options for western taste
Thank you for staying at Tokyu Stay Kanazawa. We are pleased that you were pleased with the spaciousness of your room and the washer/dryer. We hope to see you staying at our hotel again when you visit Kanazawa.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBreakfast was a great and delicious spread, with slight variations everyday. We chanced upon the summer festival on the last night of our stay, and it was a highlight because it was right outside our hotel lobby. Hotel staff were always warm and welcoming, and took a polaroid on our first day. We had the top floor which offered us a nice view of the city. Complimentary bath salts to use in our bathtub were also a pleasant surprise. Lobby was also beautiful, aesthetic and comfortable - for both food, coffee or working. Washing machine was excellent - though it took 3 hours to wash and dry a medium sized load. Shoutout to the staff member always decked out in a suit (not sure if he was the manager) for the warm welcome and travel tips. He added such a delightful touch to our stay.
Limited housekeeping meant that we didn't have the option to fully tidy up our rooms every day - which makes sense from an eco-friendly perspective.
Thank you very much for staying at Tokyu Stay Kanazawa. We would also like to thank you for taking the time to post a review despite your busy schedule. We are very grateful for your kind words. We would be delighted if your stay in Kanazawa was a good one. Our staff will continue to strive to provide services that will please our guests, so please stay with us again when you visit Kanazawa. Thank you very much for your stay. Tokyu Stay Kanazawa The front desk staff
Thank you very much for staying at Tokyu Stay Kanazawa. We would also like to thank you for taking the time to post a review despite your busy schedule. We are very grateful for your kind words. We would be delighted if your stay in Kanazaw… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, super helpful. Beautiful interior design (furniture in the room, even small items are carefully chosen). Washing machine in room. Comfortable beds. Very good breakfast. Very good value for money.
A magnifying mirror in the room would be nice. Slight smell in bathroom. There is a bit too much plastic in the breakfast room.
Thank you very much for staying at Tokyu Stay Kanazawa. We are very pleased to receive such a positive review. Our hotel features an interior unique to Kanazawa, featuring objects using Kaga Yuzen art. We apologize for any inconvenience caused by the odor in the bathroom. We have informed our cleaning staff and will work to prevent a recurrence. We will use your feedback to strive to provide even better service in the future. Thank you very much for your review. Tokyu Stay Kanazawa The front desk staff
Thank you very much for staying at Tokyu Stay Kanazawa. We are very pleased to receive such a positive review. Our hotel features an interior unique to Kanazawa, featuring objects using Kaga Yuzen art. We apologize for any inconvenience cau… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewExcellent for children. Delicious breakfast with loads of choice. Free coffee appreciated. Washing machine in each room very useful. Extremely helpful staff. Very reasonable set lunch menu during the week. Excellent location near the castle park and very helpful central tourist office.
Thank you very much for staying at Tokyu Stay Kanazawa. We would also like to thank you for taking the time to post a review despite your busy schedule. We are very happy to receive your kind words about our hotel and staff. We are also very pleased to hear that you enjoyed the breakfast and lunch. We will continue to strive to provide a hotel that satisfies our guests, so please visit us again if you have the opportunity. Thank you very much for your stay. Tokyu Stay Kanazawa The front desk staff
Thank you very much for staying at Tokyu Stay Kanazawa. We would also like to thank you for taking the time to post a review despite your busy schedule. We are very happy to receive your kind words about our hotel and staff. We are also ver… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe beds were comfortable and the room had lots of room for our luggage. The washer was a real help.
Thank you very much for staying at Tokyu Stay Kanazawa. We also appreciate your review and comments. We are relieved to hear that you found the beds and spacious rooms comfortable. The laundry dryer in the rooms is popular with many guests as it is convenient for travelers. We are glad that it was useful for you. We look forward to seeing you again. Tokyu Stay Kanazawa Front Desk Staff
Thank you very much for staying at Tokyu Stay Kanazawa. We also appreciate your review and comments. We are relieved to hear that you found the beds and spacious rooms comfortable. The laundry dryer in the rooms is popular with many guests … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewreally cheap , loads of value for money .you even have a whashing machine in the room
Thank you so much for staying at Tokyu Stay Kanazawa. We sincerely appreciate your feedback and comments. We're delighted that you enjoyed our hotel's services and room amenities. We look forward to welcoming you back.