Room is relatively small, so will have a problem to fit 2 big luggage. Paid parking of 1,200 yen per night. This will go up to 1,500 yen per night on 1 September 2025.

Close proximity to Shimitori and Kamitori shopping street. Also like the refreshment (ice-cream, yakult) after onsen as well as the complimentary bowl of hot ramen. Makes a difference on a rainy night.

Stayed in August 2025

I find the pillows are always a bit hard for my preference but doesn’t stop me from staying as I love the facilities.

Another great stay at a Dormy Inn! Great value for money, excellent facilities, good location, and kind staff.

Stayed in July 2025

Great breakfast and nice onsen

Stayed in July 2025

Great location, good service and the onsen were great.

Stayed in June 2025

None!

Great location within walking distance to restaurants, shops and attractions.

Stayed in April 2025

The room is a bit too small for our family of four.

The location is very close to the bus stop, and there are also many convenience stores nearby.

Stayed in April 2025

… ABSOLUTELY TERRIBLE PILLOWS!!! They are hard as stone bricks - impossible to sleep. If they fix it - its gonna be perfect hotel

Literally everything except one thing…

Stayed in May 2025

Limited parking space, once it's full, you would be recommended to park in the opposite building (2 min walk) with the same parking fee at JPY 1,200.- Room is too small and elevators are always crowded (guest going up/down all the time)

Onsen with follow of a light meal (ice-cream/ yogurt) at the top of the building was great. Ramen is also available for free during the night. Breakfast is variety.

Stayed in March 2025

The hotel and its amenities look old and dated. Everything is brown. The rooms are not the cleanest (dusty carpet in the corners, mould in the shower which I didn’t use anyway). The elevators smell a bit of tobacco.

Conveniently located near Shimotori with its many restaurants and shops, and directly opposite the Sakura Machi Bus Terminal, which made my onward journey much simpler. Great breakfast with many delicious options (mainly Japanese). Onsen bath is very nice – but it gets crowded late at night so beater to go at other times.

Stayed in April 2025

- toilet in room was very poor - automatic light in room was annoying during the night - sounds (like traffic lights) from street were loud

- onsen was great

Stayed in April 2025

Location is alright , hotel not too bad

Stayed in March 2025

It is a little away from the JR Kumamoto station.

Good location near the shopping arcade and the Kumamoto castle. The hot spring bath is definitely a plus. The breakfast was excellent with western and Japanese food. A comfortable hotel also for a family.

Stayed in March 2025

the room is a little small

the spa is very good, beautifully designed with outdoor and indoor pools. top notch shower facility. free ice cream, free Yakult drink! free washing machine, microwave oven, and ice machine.

Stayed in March 2025

The staff as a little less friendly than at other Dormy locations but that may be because fewer spoke English and there were fewer international visitors.

The onsen was exceptional. Really nice. The extras Dormy provides like the free evening ice cream and late night ramen were great, although we didn’t make it down for the ramen on this visit. The location was fantastic. It’s walking distance to the Kumamoto Castle and close to a mall and tram stops.

Stayed in March 2025

Just a small dislike, but the room did not have a microwave.

I loved how close the property was to a major station.

Stayed in February 2025

The 4 person room is kind of small for four adults, but ok for a couple and their two children.

The onsen is superb 👌

Stayed in March 2025

The breakfast was exceptional. A very good location. The onsen was a great bonus.

Stayed in February 2025

Nothing , we like Dormy Inns very much

We loved the rooftop spa , very nice

Stayed in February 2025

Nothing

Location, near bus terminal. hot spring, great breakfast

Stayed in February 2025

Small rooms

We love Dormy Inns , very comfortable with great amenities such as the rooftop Onsen

Stayed in February 2025

So far so good

I love the Sauna, because of flexible business hours

Stayed in January 2025

A bit expensive in winter.

(1) Room is spacious, clean, comfort and well-equipped. (2) Onsen is very good, helps to recharge after a day-long trip. (3) Breakfast is delicious with adequate choices. (4) Staff are nice, helpful and polite. (5) No bad smell even we stayed at smoking room. (6) Well located, very convenience to public transportation, restaurants and shopping areas nearby.

Stayed in January 2025

The hotel may be a refurbished hotel? The soundproof is not pretty good and i can hear visitors' activities next to my room. But generally speaking, it is still OK to me.

I pretty enjoyed and highly recommended this hotel. The location is perfect. It is just next to the main bus station, and very closed to the city centre. Besides, the best thing to me is the hot spring in the hotel. Visitors can enjoy the hot spring with good and relaxing atmosphere after traveling everyday. It is also a good idea that the hotel cooperates with bookstore. You can read famous comic books in the hotel. It is really a good idea to save the business. It is a pity that I did not try the breakfast this visit. And i believe i will try your breakfast when i visit you next time.

Stayed in January 2025

Breakfast delicious & Spa very good

Stayed in January 2025