9.6

Reviews of East SQUARE Tokyo 3 stars

135-0004 Tokyo-to, Kotoku Morishita 2-22-6, Japan

  • Gayle

    Reviewed: 11 August 2025 · Stayed in June 2025

    Verified review

    This was our second time staying at East Square Tokyo, we were there in mid-June for 4 nights. Our first stay was last December and we enjoyed our stay so much that it was a no-brainer for us to book a room at East Square Tokyo when we knew we would be back in Tokyo in June. As with our previous stay, the room was clean and comfortable. Location was convenient and quiet. Subway station is close by. Convenience stores and a supermarket are also within walking distance. We really like the residential vibe of the neighbourhood. Having access to a washer/dryer plus a kitchenette area in the room are big plus points for us. Last but not least, we really appreciate the friendly, helpful service from the staff, and in particular, Yu-san! The warm hospitality from Yu is what makes East Square feels like a home away from home. He remembered us from our first stay last December, and we were all excited to see him again when we checked-in in June. Really glad we got to catch up with him again on this trip. We look forward to future stays at East Square Tokyo!

    A minor detail, but it would be really helpful if the hotel could provide a kitchen sponge (for washing dishes) in addition to the cloth that's currently provided. With only 1 small and pretty thin cloth provided for our use at the kitchen area, it's tricky to try to wash and dry dishes, as well as wipe down a wet countertop. Also, if at all possible, providing a small saucepan with a lid (stainless steel saucepan?) would also be useful. Right now, in terms of cookware, it's either a very large non-stick stock pot or a non-stick frying pan. If we want to cook one or two eggs (hardboiled or poached eggs) or a small serving of noodles, there's no smaller saucepan that we can use.

    Property response:

    Thank you very much for returning to East SQUARE Tokyo and for sharing such a thoughtful review! Hearing that 'it was a no-brainer to book a room' truly made our day. We are so delighted to hear you enjoyed staying with us again. It was a pleasure to welcome you back, and we are glad the service made you feel at home. And your kind words for our staff mean a great deal. We will be sure to share your compliments with that staff. We also appreciate your practical suggestions. We will try to work on improving the kitchenette setup. We can’t wait to see you all and catch up with you all again at East SQUARE Tokyo!

    Thank you very much for returning to East SQUARE Tokyo and for sharing such a thoughtful review! Hearing that 'it was a no-brainer to book a room' truly made our day. We are so delighted to hear you enjoyed staying with us again. It… Show more

    East SQUARE Tokyo
    12 August 2025
  • Anonymous

    Reviewed: 18 July 2025 · Stayed in June 2025

    Verified review

    The staff were very nice, friendly, and accommodating. They have complimentary snacks, water, and free detergent as well. Their washing machine has a built in dryer which was very convenient. They also have iron upon request. The location is quiet and clean. It’s great! Near convenient stores, the subway station, and a supermarket around 10 mins walking.

    Nothing

    Property response:

    Thank you very much for staying with us! We are so pleased to hear that you had a great time at the hotel. We are grateful for your friendliness and sweetness and really appreciate the compliments about the room and the hotel staff. We truly look forward to welcoming you all again! East SQUARE Tokyo

    Thank you very much for staying with us! We are so pleased to hear that you had a great time at the hotel. We are grateful for your friendliness and sweetness and really appreciate the compliments about the room and the hotel staff. We trul… Show more

    East SQUARE Tokyo
    20 July 2025
  • Hagan

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    The place was great. Very helpful friendly staff. V Thank you so much Yu for your friendly advice, which meant we ate some great local food.

    Property response:

    Thank you very much for such an amazing review! We're truly delighted to hear that you had a comfortable stay with us. That's wonderful to know you enjoyed the local foods around the hotel to the fullest! It means a lot to the staff you mentioned. We can't wait to see you all again!

    Thank you very much for such an amazing review! We're truly delighted to hear that you had a comfortable stay with us. That's wonderful to know you enjoyed the local foods around the hotel to the fullest! It means a lot to the staf… Show more

    East SQUARE Tokyo
    9 July 2025
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  • Ryo

    Reviewed: 5 July 2025 · Stayed in June 2025

    Verified review
  • Suzanne

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review

    The day and night clerks were so helpful and friendly! It was the perfect place to stay with our group of 4. Very clean, modern, and traditional Japanese. We did all our laundry using the washer/dryer machine. We cooked and ate breakfast there each morning. We enjoyed eating at several restaurants closeby and shopping at Lawsons. Train station was a 3 or 4 minute walk! We stayed there 5 nights upon arriving in Tokyo, and 7 nights in other cities, and our last 2 nights we spent at East Square. We felt so at home there!!

    The pillows are a bit hard.

    Property response:

    Thank you so much for your wonderful feedback! We're truly happy to hear that you had such a comfortable and enjoyable stay with us. It means a lot to know that our staff could assist you any time of day and that you felt welcomed and at ease. We're glad the space suited your group of four and that you appreciated the cleanliness, modern comfort, and touches of traditional Japanese style. It also sounds like you had a great time exploring the local area—thank you for sharing your experience. We're especially honored that you chose to spend your last two nights in Japan with us. We hope to welcome you back again in the future! East SQUARE Tokyo

    Thank you so much for your wonderful feedback! We're truly happy to hear that you had such a comfortable and enjoyable stay with us. It means a lot to know that our staff could assist you any time of day and that you felt welcomed and a… Show more

    East SQUARE Tokyo
    28 June 2025
  • Suzanne

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    We loved the bedrooms, the kitchen, the dining/living room! We were very comfortable there! The staff was amazing!! So friendly and helpful! Great location, very close to the train station, shops, fun restaurants! Centrally located in Tokyo!

    I wish the pillows were softer. Other than that, it was nearly perfect place for 4 to stay!

    Property response:

    Thank you very much for staying with us and such a lovely review! We are very pleased that you enjoyed staying and grateful for friendliness and sweetness! We really appreciate that you gave us compliments about the room and the hotel staff. We truly look forward to welcoming you all again! East SQUARE Tokyo

    Thank you very much for staying with us and such a lovely review! We are very pleased that you enjoyed staying and grateful for friendliness and sweetness! We really appreciate that you gave us compliments about the room and the hotel staf… Show more

    East SQUARE Tokyo
    22 June 2025
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  • Pauline

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review

    Great accommodation with good sized rooms, living area and kitchen. Separate toilet and shower. Washing machine was super handy. Staff were excellent and even helped us with our luggage forwarding and translation at the nearby lawsons. Very clean. The Japanese rice snacks were a great touch. Very close to station. Highly recommend.

    Only issue we had was finding places to eat in the area. Takes a bit of Planning but that’s not really a reflection of the accom but maybe worth noting.

    Property response:

    Thank you very much for staying with us. We are really delighted hear that you liked and enjoyed your stay. Your wonderful review about our hotel and the staff is so encouraging and appreciated. We really hope you enjoy the rest of your stay in Japan, and we look forward to welcoming you all again at your next visit!! East SQUARE Tokyo

    Thank you very much for staying with us. We are really delighted hear that you liked and enjoyed your stay. Your wonderful review about our hotel and the staff is so encouraging and appreciated. We really hope you enjoy the rest of your sta… Show more

    East SQUARE Tokyo
    15 June 2025
  • Mohd

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review

    Very clean, staff is extremely polite and helpful. Facilities in the hotel is good enough for family travel. You have microwave, laundry/dryer, fridge and even stove. Location is quite far from touristic area. So you can sleep peacefully.

    None. But if you like more nightlife then this place is not for you. Morishita is a bit far from other main area like Shibuya or Shinjuku.

    Property response:

    Thank you so much for choosing to stay with us. We are really glad to hear such a warm review about our hotel and our staffs. We also appreciate you being so friendly and sweet to us during your stay. We are looking forward to seeing you all again!!! East SQUARE Tokyo

    Thank you so much for choosing to stay with us. We are really glad to hear such a warm review about our hotel and our staffs. We also appreciate you being so friendly and sweet to us during your stay. We are looking forward to seeing you al… Show more

    East SQUARE Tokyo
    15 June 2025
  • Karyn

    Reviewed: 28 May 2025 · Stayed in April 2025

    Verified review

    It was a beautifully decorated, spacious, comfortable apartment. Excellent facilities, kitchenette, full dining table, separate toilet from the shower room which is great when traveling with multiple people, airconditioning, a small balcony and able to open windows in bedrooms which is great. It's on a quiet residential street, so great for getting to sleep. The staff are so friendly and very helpful, they really try to make you feel welcome and all the staff we saw spoke English. This was easily the nicest place we stayed at in Japan. It is within a few minutes walk to Morishita subway station, restaurants and convenience stores. It is a little bit further out from some of the main attractions in Tokyo, but well worth the little bit extra travel time.

    Very minor but some extra towel rails or bath hooks in the bathroom would have been great.

    Property response:

    Thank you so much for staying with us and a great review! We’re truly grateful for your feedback and delighted to hear that you had a positive experience with us. The compliments about the hotel room, staff, and the location are so much appreciated. We are sorry for the inconvenience. We will try to make it better. We really look forward to seeing you all again. East SQUARE Tokyo

    Thank you so much for staying with us and a great review! We’re truly grateful for your feedback and delighted to hear that you had a positive experience with us. The compliments about the hotel room, staff, and the location are so much ap… Show more

    East SQUARE Tokyo
    28 May 2025
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  • Agnieszka

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    Clean and spacious apartment in Japanese style, ideal for 4 people.

    Property response:

    Thank you so much for staying with us and such a wonderful review! We're really grateful for your kindness and friendliness all the time as well. The compliments about the hotel staff are greatly appreciated. We truly look forward to seeing you all again! East SQUARE Tokyo

    Thank you so much for staying with us and such a wonderful review! We're really grateful for your kindness and friendliness all the time as well. The compliments about the hotel staff are greatly appreciated. We truly look forward to se… Show more

    East SQUARE Tokyo
    28 May 2025
  • Fu

    Reviewed: 25 May 2025 · Stayed in April 2025

    Verified review

    Clean and comfortable stay, ample space for a family of 4. Friendly and attentive staff. Really exceptional service.

    nothing.

    Property response:

    Thank you so much for choosing to stay with us! We're truly delighted of such wonderful compliments about the hotel and our staff. Your kindness and friendliness are greatly appreciated during your stay. We DO hope to see you all again! East SQUARE Tokyo

    Thank you so much for choosing to stay with us! We're truly delighted of such wonderful compliments about the hotel and our staff. Your kindness and friendliness are greatly appreciated during your stay. We DO hope to see you all again!… Show more

    East SQUARE Tokyo
    25 May 2025
  • Joan

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    Location is right next to the station, convenience store, restaurant, cafes.

    NONE.

    Property response:

    Thank you so much for staying with us and such an amazing review! We're really grateful for your kindness and friendliness during your stay. The compliments about the location are so much appreciated. We DO look forward to seeing you all again! East SQUARE Tokyo

    Thank you so much for staying with us and such an amazing review! We're really grateful for your kindness and friendliness during your stay. The compliments about the location are so much appreciated. We DO look forward to seeing you … Show more

    East SQUARE Tokyo
    19 May 2025
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  • Rahul

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review

    It was just right for our family of 4! Close to the morishita metro station. The room was super clean, the staff was excellent! And the beds and pillows were very comfortable too. Absolutely worth it

    Property response:

    Thank you very much for staying with us and such an amazing review! We're so pleased you enjoyed staying with us. We're also grateful for your friendliness and sweetness. The compliments about the hotel staff, room, location are greatly appreciated. We really look forward to welcoming you all again! East SQUARE Tokyo

    Thank you very much for staying with us and such an amazing review! We're so pleased you enjoyed staying with us. We're also grateful for your friendliness and sweetness. The compliments about the hotel staff, room, location are gre… Show more

    East SQUARE Tokyo
    15 May 2025
  • Tzu

    Reviewed: 6 May 2025 · Stayed in May 2025

    Verified review
  • Matthew

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review

    Fantastic location, lovely helpful staff. Couldn't recommend more.

    Property response:

    Thank you so much for staying with us and such a wonderful review! We're really grateful for your kindness and friendliness all the time as well. The compliments about the hotel staff are greatly appreciated. We truly look forward to seeing you all again! East SQUARE Tokyo

    Thank you so much for staying with us and such a wonderful review! We're really grateful for your kindness and friendliness all the time as well. The compliments about the hotel staff are greatly appreciated. We truly look forward to se… Show more

    East SQUARE Tokyo
    6 May 2025
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  • Chanthaly

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review

    Every person that we came across at the front desk spoke English and they were all super friendly and helpful. Location was great, quiet but train station was just around the corner. Supermarket a few minutes away. Lots of convenience stores nearby but also lots of options for meals. Having the washer & dryer there was really handy and it actually dried the clothes so could easily set and forget. Heat pumps in both bedrooms and living area so well suited for all seasons! For the size and location, it was well worth the price. Having two separate bedrooms that weren’t overly cramped was really rare to come across during my search so really glad we came across East Square. Perfect for our family of two adult and two young kids.

    Property response:

    Thank you very much for staying with us and such an amazing review! We're so pleased you enjoyed staying with us. We also really appreciate your friendliness and sweetness all the time. Lots of the compliments about the hotel staff, room, location and so on are greatly appreciated. We really look forward to welcoming you all again! East SQUARE Tokyo

    Thank you very much for staying with us and such an amazing review! We're so pleased you enjoyed staying with us. We also really appreciate your friendliness and sweetness all the time. Lots of the compliments about the hotel staff, roo… Show more

    East SQUARE Tokyo
    27 April 2025
  • Leanne

    Reviewed: 24 April 2025 · Stayed in April 2025

    Verified review

    Super friendly staff showed us through the entire apartment so we knew what was what. Cute traditional style doors sectioned off the bedrooms. There are lots of towels in the bathroom. Comfy firm bed. Close to subway station.

    We could hear thumping footsteps in the apartment above. Price was on the expensive side (around $600 per night)

    Property response:

    Thank you very much for staying with us and this wonderful review! We're very pleased that you enjoyed a great with us. We really appreciate that you gave us compliments about the hotel staff. We really look forward to welcoming you all again. East SQUARE Tokyo

    Thank you very much for staying with us and this wonderful review! We're very pleased that you enjoyed a great with us. We really appreciate that you gave us compliments about the hotel staff. We really look forward to welcoming you all… Show more

    East SQUARE Tokyo
    24 April 2025
  • Lindy

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review
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  • Rotem

    Reviewed: 18 April 2025 · Stayed in April 2025

    Verified review

    The hotel was amazing! The staff were all lovely and very helpful. I was in contact with Yu Mihara-san through Booking, and he always answered my questions in detail. He also welcomed us at check-in and even helped us with parking. Since we parked a bit far from the hotel, he walked with us all the way to make sure everything was okay. The rest of the staff were also incredibly kind and friendly. The location is perfect, and the rooms were clean and comfortable. Yu Mihara-san also gave us clear instructions about everything we needed to know. I highly recommend this hotel!

    Everything was amazing.

    Property response:

    Dear Rotem, Thank you very much for your lovely feedback. We're so glad you enjoyed your stay and that Yu Mihara and our team could assist you warmly. We truly appreciate your kind words and hope to welcome you again soon! Best regards, Keisuke East SQUARE Tokyo

    Dear Rotem, Thank you very much for your lovely feedback. We're so glad you enjoyed your stay and that Yu Mihara and our team could assist you warmly. We truly appreciate your kind words and hope to welcome you again soon! Best regards,… Show more

    East SQUARE Tokyo
    19 April 2025
  • Tatiana

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review
  • Jhellaina

    Reviewed: 11 April 2025 · Stayed in April 2025

    Verified review

    The staff and room itself was amazing.

    Property response:

    Thank you very much for your feedback. We're delighted to hear that you enjoyed the room and that our staff made a great impression. We also appreciate your note regarding the sound between the two bedrooms. Your comment is very helpful, and we will certainly take it into consideration as we look for ways to improve our guest experience. We hope to welcome you again in the future! East SQUARE Tokyo

    Thank you very much for your feedback. We're delighted to hear that you enjoyed the room and that our staff made a great impression. We also appreciate your note regarding the sound between the two bedrooms. Your comment is very helpful… Show more

    East SQUARE Tokyo
    12 April 2025
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  • Eleanor

    Reviewed: 10 April 2025 · Stayed in April 2025

    Verified review

    We love East Square. Every staff member was caring and friendly. Service was prompt. Location was perfect. Close to restaurants and supermarkets but not noisy. Close to subway station. Free coffees and teas and snacks. Filtered water in common area. Comfy beds and pillows.

    Property response:

    Thank you very much for staying with us and such a wonderful review! We're very pleased that you enjoyed a great and truely grateful for being always friendly and sweet to us! We really appreciate that you gave us compliments about the staff and the hotel. We DO look forward to welcoming you all again. East SQUARE Tokyo

    Thank you very much for staying with us and such a wonderful review! We're very pleased that you enjoyed a great and truely grateful for being always friendly and sweet to us! We really appreciate that you gave us compliments about the … Show more

    East SQUARE Tokyo
    10 April 2025
  • Kelly

    Reviewed: 1 April 2025 · Stayed in March 2025

    Verified review

    It was great for our teenage kids. Very clean and the staff were friendly and helpful.

    Property response:

    Thank you very much for staying with us, and giving us an incredible review! It was an honor to have you here, and we are truly grateful for your sweetness and friendliness. We really hope to see you all again! East SQUARE Tokyo

    East SQUARE Tokyo
    1 April 2025
  • William

    Reviewed: 25 March 2025 · Stayed in March 2025

    Verified review
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  • Taak

    Reviewed: 16 March 2025 · Stayed in March 2025

    Verified review

    Very nice, stylishly modern minimal. Location is great too. Very close to Morishita station where is a short train ride to Tokyo station, Ginza, half an hour to Harajuku, Shibuya, Shinjuku. Great experience especially if you are looking for a Tokyo local residential feel. The area is peace and quiet. We love it.

    Room might be a little too small for 4 people, 3 people would be perfect.

    Property response:

    Thank you very much for staying with us and for taking the time to leave a wonderful review! We're so pleased that you had a great stay. Your compliments about our hotel and location are greatly appreciated. We really look forward to welcoming you all again. East SQUARE Tokyo

    Thank you very much for staying with us and for taking the time to leave a wonderful review! We're so pleased that you had a great stay. Your compliments about our hotel and location are greatly appreciated. We really look forward to … Show more

    East SQUARE Tokyo
    16 March 2025
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