Reviews of Ebisu Ryokan 3 stars

Not much.

The hotel was advertised as having air-conditioning but the room was very warm. We had to leave as we would not be able sleep in those temperatures. We were there for 2 - 3 hours and it had not cooled down in either of the 2 rooms we booked. I could not let it spoil our otherwise wonderful trip to Japan. The manager then did not respond to me despite promising he would. The whole thing was hugely disappointing.

The neighbourhood is very quiet, the japanese style rooms are nice and the staff is helpful

The aircon did not work well and it was very hot, not comfortbale to sleep (32 degrees)

Great and super helpful staff.

The staff is very friendly and helpful. They helped to keep our luggage and contact for taxi service. Strategic location.

I really loved Jacob's personality, kindness and also his wonderful voluntary guides and "off the beaten path" suggestions... But all the other receptionists are also so welcoming and wonderful people as well. 🫂😊

I wish the Ryokan could have a breakfast option, and that the architecture could be slightly more traditional... But it's only my opinion, since I also liked my room a lot 🙏

Good location, close to train station and shopping mall.

Quite traditional.

It was conveniently close to Kyoto Station. Friendly staff. They kindly disposed of my soleless shoes for me after I bought new ones from the nearby mall. It was possible to borrow umbrellas to go out when it was raining. Laundry was available, though the dryer wasn't great, but there's a laundromat very nearby where you can dry clothes after on-site laundry hours are over so this was also very convenient.

As was made clear in advance, the place is not soundproof. Everyone was very considerate of this, but it was a little stressful worrying about my own noise. The bedding was a single standard thin-style futon. I'm used to places doubling these on harder floors, but it was still okay on the synthetic tatami. There were a couple mosquitoes in the room, but this wasn't really an issue with the accommodations - mosquitoes were very active throughout the city during our stay, so it was probably not something that could really be helped.

The facility was clean and provided a nice vibe of Kyoto’s heritage. The amenities such such as the yukata and tea were a great addition touch.

The window directly faced the sun which beamed in directly from 5am and was disruptive to sleep without an eye mask.

The staff were friendly and pleasant. It was close to the Kyoto train station.

There were no towels supplied & had to be requested from the reception. The bathroom was not clean. There was mould in the shower and the sink was blocked. The room was visibly dusty and a bit musty. The air conditioner was caked in dust. The kimonos left in the room didn't feel very clean. I took it off straight away. There was a bit of left over rubbish from someone else in the room. There were clean sheets on the bedding but some of the bedding looked very old as it was yellow. We had booked a superior room and I am not sure what was superior about it as it just had the basics. I was disappointed to see that there had been a lot of bad reviews about similar things since we booked it and that they hadn't addressed these issues. We would have left but we were exhausted and were only staying for one night. It was also easy for us to go to the station the next day. I did inform a staff member when we were checking out and they apologised but that was it.

It was easy to find and close to the train station which was great. The rooms were ok, the bathroom was clean and while small plenty of room.

Staff were not there when we arrived 30 mins after check in time, there was a sign saying to call and we did 3 times but no one answered so we just had to wait for them to arrive. The door was really hard to get the key out of and they didnt make our futons up for us so we had to wing it ourselves after a long day out.

If you want an experience of Japan, this is for you. Location is great very close to Kyoto station, easy to roll suitcases to the hotel. A large department store and grocery store is close by. A laundry mat is close also. 12 min cab ride to Markets.

As this was towards the end of our journey I found the traditional bedding uncomfortable. The room was nice, water steaming hot, fridge cold, very quiet location, staff friendly and spoke English. As we spent most of all our time away from the hotel it was fine. I would stay again, just first up not when I was exhausted and needing a good rest.

Overall we were a bit apprehensive going into this stay based on the other review but it was so good. The weather was perfect to keep the window open at night, and the bedding was so good at keeping us warm. It was also so cozy which was even better.

I would caution the bathroom size. You will smack someone with the door if you’re not careful.

Close to Kyoto station!

A convenient location, welcoming people and very helpful.

Great location, basic but very clean and comfortable, friendly staff