Rooms clean and functional but rather outdated. Bathroom lavatory very low, barely above knees. A/C worked on the first evening only. Piano and golf course removed/discontinued.

Great middle-of-nature location. Careful foods selection. Very nice staff.

Stayed in August 2025

The aircon in the room is too weak for summer. Got pretty warm in the middle of the night 🥵

The buffet dinner and breakfast are yummy, the onsen is clean but the water is pretty hot, the staff’s service is very good and there are lots of activities eg badminton, table tennis, soccer.

Stayed in August 2025

the room was supposed to have a mountain view, but we were looking at the parking lot

Half board was pleasant, sufficient choice of dishes. Friendly staff, a little worse English, but we managed to communicate. The onsen was nice.

Stayed in May 2025

None...

The whole experience staying for 2 nights up in the mountain and it was snowing in april. Staff were most willing to assist and make things work. Clean and comfortable environment throughout the hotel.

Stayed in April 2025

Good experience to stay surrounded by the snow. The food was good. The onsen was excellent. The staffs were very helpful and polite. We had very good memories here.

Stayed in April 2025

The hotel was very good. The room was clean and spacious. The hot spring was great and great outdoor atmosphere. Outside the hotel was surrounded by snow wall which was great experience for us. The breakfast was delicious and the staff was very polite.

Stayed in April 2025

Nothing

Amazing!

Stayed in April 2025

Great location for a short stay, but for a longer visit the ski resort needs more runs, including some powder zones, maybe tree runs.

Great facilities - beautiful outdoor onsen, indoor pool/spa, ski in/ski out. Staff were very helpful. Loved the buffet breakfasts and dinners.

Stayed in January 2025

Nothing to dislike

Such a beautiful experience to remember and recall. We had an amazing stay! The white Christmas wish was granted. There was so much to do at the hotel after whole day of Ski fun! Shuttle- Free pickup from Inawashiro Stn (should be reserved in advance esp ski season) Staff- beyond amazing, every area! Facilities/Experience - 5 star Onsen (indoor/outdoor) , Sauna, Pool, Marshmallow nights, Table Tennis, Mini Library, Huge Lounge , Massage Chairs, laundry, dryer, free coffee (lobby) and ice cream Ski Lessons/Rental- hotel ground floor, value for money for lessons and gear rentals, amazing Teacher and staff Ski Resort - beside the hotel, can ski in/out or request for free drop off/pickup, had Beginners to Advance terrains, Ski Sightseeing Gondola, Beautiful powder Snow Experience with kids area Buffet- worth the price and inclusion, it was a lovely treat and great hospitality Our room has a balcony - dreamy experience sleeping and waking up with a view of the snow. So serene and beautiful. This resort is more known to locals, 90% of their guests during our stay were locals which felt sense of belongingness and embrace the full Japan experience.

Stayed in December 2024

Dinner is quite expensive considering the content. The hotel is a bit old.

Close to the ski resort, it was very convenient for renting equipment and enjoying winter activities. The breakfast was okay but good enough to provide energy for skiing.

Stayed in January 2025

The rooms were very good sized, plenty of space for everything and moving around!

Stayed in November 2024

Nothing much

Room was really big and very comfortable

Stayed in November 2024

Free parking a bit far from the hotel's entrance. The location is quite remote in the mountains and would be a bit inconvenient to access without a car. If you don't want to dine at the hotel's restaurant it's at least 30 mins drive to the nearest town for other options.

Large family twin suite compared to other Japanese accommodation with two king single beds and two sofa beds, perfectly suited our family of 4. Fast wifi, Kids enjoyed the pool and the onsen. Beds were very comfortable. Nice views out of the balcony and windows and finally some decent blinds that block out the morning summer sun if you like a sleep in.

Stayed in September 2024

Nothing

Everything is great

Stayed in July 2024

The building was a bit old, but overall It was very nice indeed.

It is very enjoyable staying in this resort, it is so wonderfully beautiful and peaceful in and around the resort. The staffs are very polite and warm. 太赞了！

Stayed in July 2024

None.

The hotel is luxury with very good breakfast and dinner. Hotel environment is quiet and in an excluded location.

Stayed in June 2024

The bathroom was quite old compared to the rest of the facilities and the water was constantly jumping from extremely hot to extremely cold.

Everything is a night standard quality. The breakfast delicious.

Stayed in June 2024

Not a dislike, but those who want to drive around the many sights in the area should be aware that the hotel is about a 20-min drive from the main road. A scenic drive with views of Lake Onogawa but if you’re here for a few days, the drives do add up.

Very spacious room, serene setting surrounded by forests and mountains. Fabulous onsen, especially loved the outdoor onsen. There’s also a free nature walk in the morning.

Stayed in May 2024

Nothing

The staff was amazing, the location is so quiet and peaceful, the hotel is really nice and modern

Stayed in May 2024

awesome place, just a little bit far from center you have great room, hotel have many free things to offer breakfast have a lot of choice and it s really good, even have lynchee

Stayed in April 2024

Not the hotel's fault, but the area is lacking food options so plan ahead if you are staying more days.

Large room with big curtains and very comfortable beds, could get excellent rest at night as it is also sound proof. Toiletries are very nice and room has a spacious bathroom. Breakfast was very nice but I was missing a bit more western options. Onsen area had free massage chairs in front. Lobby is spacious with ping-pong table and there is a free walk and marshmallow roasting they offer daily. They also have a very nice souvenir shop. All in all excellent place to come and charge your batteries and fully relax. I would like to come back.

Stayed in May 2024

Every thing very nice. Thank you very much for your warm welcome.

Stayed in April 2024

Excellent service and staff

Stayed in April 2024

Great location near ski slopes, spacious rooms, onsen. Staff was very friendly and helpful, kids were excited about the baking marshmallows)))

Stayed in March 2024