Reviews of Etajimasou Hotel & SPA Hiroshima 5 stars

Without doubt one of the best hotels I've ever stayed in. The staff where incredible.

Love the location, away from main tourist areas. Modern facility with toilet not in bathroom, which was excellent! Pleasant and helpful staff.

The stay in Etajinasou Hotel & SPA was the highlight of our two-weeks trip to Japan. We intended to rest a bit between visiting bigger cities and this was the perfect place to unwind and relax. The staff is very friendly and helpful without being intrusive and they make sure you take advantage of all the comforts of this beautiful & calm site. We really appreciated the great attention to detail and the aesthetics of the place. The food served at the hotel restaurant was also delicious. We would definitely come back if it wasn’t so far away.

Beautiful location and stunning views from the huge window in the room.

There’s not much else outside the hotel so nothing really to explore, but that’s not the hotels fault. The food is extremely well cooked and service is fantastic, it is very local, so lots of fish. Just be aware if you have teenage children with you or not get adventurous eaters. There is private onsen available for those not comfortable with Japanese etiquette for a public onsen.

Clean room. Friendly staff.

The private bath and showers were closed. If your room doesn’t have a shower or bath, you had to go to the public onsen which is downstairs on the other side of the hotel. Very inconvenient.

ocean view

nothing particular

I lived on Etajima (Island) in the 1990s. Recently, they are promoting themselves as a travel destination. Etajima-sou is a new property (4 years old), and on October 24, 2024, was awarded as the World's Best Small Luxury Hotel. It is like being in a fine residence, with a lobby like a well appointed living room, and a public bath like a luxurious bath. There is a sitting room and cafe with tasteful music on vinyl. The hotel issues uniforms for guests to wear on the campus. At check-in, the staff "suggested" the lounge wear (similar to Japanese "jinbei" traditional work clothes) provided in the room could be worn throughout the property. I soon found that EVERYONE changed into the hotel wear and wore them at all times. I also put on the uniform. It was comfortable and warm in the early autumn weather. The French restaurant suggests reservations six weeks in advance. Rates are quite reasonable considering Etajima-sou's status. I would visit again just for the experience.

Regretfully, I discovered the fine reputation of their French restaurant too late, and found they suggest reservations six weeks in advance. I was able to enjoy the fine Japanese breakfast. I lived on Etajima (Island) for three years in the 1990s. Etajima was best known for its farmed oysters (source of 98% of Japan's oysters) and fishing industries. The surrounding sea and beaches are not really suitable for swimming, if you are used to tropical destinations (I am from Hawaii).

From the shuttle at the ferry dock, reception, orientation to the Spa, cleanliness of the room and facilities, and welcoming attitudes of the staff to the actual experience of dining, lounging, walking around the facilities and use of the Onsen, we were delighted with the property. The relaxed atmosphere helped after riding the Shimanami Kaido International Cycling event.

The only issue we had was not with the property but some other people who walked behind our son making derogatory comments without knowing he is a translator/interpreter and clearly understood everything they were saying. We are African-American and he has worked and lived in Japan for 11 years. He was very upset and spoke to hotel staff about the issue encouraging them to ask guests to respect others while in residence. The property was awesome!

Our stay exceeded our expectations, which were already high based on photos and reviews of the hotel. The staff gave us a wonderful welcome and provided all useful information we could need (in English) and were so helpful in arranging transfers to and from the ferry port. The facility is gorgeous and it is clear that a lot of thought went into the details, from the amenities to the decor and also in the guest experience. The onsens were also beautifully done and very relaxing. The food was excellent and most of it locally sourced. The Japanese breakfast was exceptional and we also had a great dinner at the hotel restaurant one night. Lastly, the staff were so friendly, helpful and accommodating. We had a very lovely stay and would stay again!

If you want to visit Hiroshima City, it is a bit of a journey out to the hotel, but for us it was totally worth it to stay at this beautiful place. :-)

Elegant, simple, beautiful.

Nothing

The staff were amazing - so helpful and gracious in spite of the language barrier they were amazing at building rapport especially the amazing guy in the late bar!

Nothing

Excellent service and nice room

It’s was exceptionally beautiful and the staff were lovely, caring people. I wish I’d booked to stay longer. It’s heaven.

The view from the room

Breakfest was Japanese only . Rice dryed fish soup some seaweed and tea. It was not eatable for us. We skiped it the second day. I asked for Coffee but got a rather blunt answer that they don't server it. There was nobody who spoke any Englisch . The airco blew air straight into your face which was not very nice

Beautiful spa hotel on beach with spacious comfortable rooms. Attention to detail is incredible, and everything well designed for a luxurious comfortable break. Private onsens were fantastic and the beach was clean and quiet. It was a lovely place to relax after having being in busy cities. Food in restaurant was fabulous and the gourmet Japanese breakfast amazing. Drinks and snacks provided in the lounge area including hot snack at 10pm which was a lovely touch and very tasty.

A five star resort, luxury Private onsen for 2200 ¥ which was nothing and fully equipped with all you need The snack bar was excellent They paid attention to all the details the beach access, foot bath, views, towels… all you can think about

Nothing outside the hotel, no stores restaurant or convenience stores. Had to walk for 25 mins to get to a Lawson, The food served is only Japanese

Beautiful hotel. Amazing food and lovely onsen.

10 out of 10. It's such a pretty location. After a lot of hectic cities, we came to a full relaxation after the complimentary footbaths, private onsen, 5 course dinner specially adjusted for my pregnant wife. Looking out to sea from the room, a tiny tori gate in the distance. It was like heaven.

Nothing.