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Reviews of Fairfield by Marriott Kumamoto Aso 3 stars

869-2225 Kumamoto, Aso, 1407-1 Kurokawa, Japan

#1 of 18 hotels in Aso

Guests' Choice

Review score

Based on 336 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Location

    9.5

  • Facilities

    9.2

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 12 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The amenities are too basic so I would say it is not worth the price I paid.

    The room is spacious and clean. It has ample parking lots as well.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Great location, nice modern rooms and value for money.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    I wish there was an in house restaurant and there were more washing machines. I had to wake up at 4 am to do laundry as the machines were always in use.

    The location was really good with the tourist centre just across the road and a Lawson, making it easy to buy food. There is also an onsen and massage therapist next door. I requested for a high room floor and got it. The views were amazing. The room is modern and clean. The lounge was a nice place to relax and eat takeaway food.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights

    Literally right at the train station. Nice market store nearby. Great kitchen/coffee set up on the ground floor. Very comfortable room. Staff very friendly.

    Stayed in June 2025

  • Reviewed: 1 August 2025

    8.0
    It is so close that I can wait for the train here
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Should be fine as we are in Aso where not much resources like that in the city

    Near station

    Stayed in August 2025

  • Reviewed: 18 July 2025

    10
    A great overnight for exploring just pre-plan your food
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing was wrong at all, but bookers just need to know there is no onsite restaurant and minimal (if any open) local restaurants either. There is a very nice but shared kitchen (youth hostel-style) where you can add hot water to pot noodles bought from the onsite mini-shop (plus local beer bottles for sale), or microwave food purchased from supermarket 10 minutes walk away. From the latter we got bread, jam and sushi for breakfast which was great.

    Clean and nicely furnished rooms with comfy beds. Great location for sightseeing by car.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Very stylish and modern with very friendly staff!
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    I can't complain about anything!

    The staff was really friendly, their current trainee was especially helpful and friendly! The views from the rooms were breathtaking too. (Aso Station & Mountain)

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night

    Great location and communal lounge area. Stone throw from Aso station and konbini Beds were comfy and they assisted to put our 2 rooms next to each other.

    Stayed in June 2025

  • Reviewed: 5 July 2025

    10
    Fancy as expected
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The cashless system could be optional. Breakfast could have more Japanese options.

    The staff is very professional. Room is fancy and clean. The location is perfect for visiting Aso. There is coin laundry available.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    10
    Modern spacious comfortable and clean! Loved our stay Thankyou
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Modern spacious comfortable and clean! Excellent value and friendly staff. Loved our stay! Thankyou

    Stayed in July 2025

  • Reviewed: 3 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Perfect location for exploring Kumamoto.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    10
    Best accommodation in Aso
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Very modern well appointed room with very comfortable bed

    Stayed in June 2025

  • Reviewed: 29 June 2025

    10
    A amazing accommodation in such a small town. Truly service from Marriott.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The comfortable bed!!! It’s the best among all our accommodations in Kyushu.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    10
    Nice comfortable and cheap price for five star stay
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    It cannot be found in car Navi. Those who used Navi, type aso station.

    The building doesn’t look impressive but the room is really nice! The bed is so comfortable. The hotel doesn’t provide meals but it provide large area for you to bring food and eat there. It has a pantry with utensils and hot water and free coffee. It is next to Aso train station and surprisingly you don’t hear any approaching or leaving train! Love it!

    Stayed in June 2025

  • Reviewed: 26 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe not so many restaurants or Supermarket around, a car is a must...

    Very useful facilities and modern feel. In addition very comfortable.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    9.0
    Place is decent and value for money for one night stay. But if you don’t have a car, it can be rather inconvenient espec
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No facilities or walking distance eateries.

    Clean and comfortable, shared pantry with necessities.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nil

    The nicest hotel in the location

    Stayed in June 2025

  • Reviewed: 20 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The washing sink is outside the toilet.

    Free coffee and clean dining room

    Stayed in June 2025

  • Reviewed: 18 June 2025

    10
    Great base location, really comfortable bed
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Shelter at drop off / pick up point is too short. Can only enter from one side of the vehicle to avoid getting wet during rainy days

    Comfortable bed, clean room, blackout curtains

    Stayed in June 2025

  • Reviewed: 14 June 2025

    9.0
    It was a great stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Nice and clean rooms Good communal area equipped with coffee machine, oven and toaster to heat up any take away food. Great coffee from the machine. Nice outdoor seating with a few tables and a garden to enjoy the weather.

    Stayed in May 2025

  • Reviewed: 14 June 2025

    9.0
    Beautiful hotel in a great location!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    There is a downstairs kitchen/dining area which is great, until a big ground of people occupie it all and nobody else can use it.. I think hotel should pay more attention to it and make this shared area available for everyone.

    We loved the style of the hotel, it feels luxurious. The staff was super nice, the room was huge! Bed very comfortable, daily cleaning. Free coffee which is nice :) simply gorgeous!

    Stayed in June 2025

  • Reviewed: 12 June 2025

    8.0
    modern and comfy room just text to station
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    there are not many restaurant options in walking distance. otherwise everything was great!

    very modern, clean and spacious room. the bed was super comfortable. very nice and helpful staff. location is just 2minutes next to aso station. toyota rent-a-car is a 5 minute walk, if you want to rent a car. theres a lounge area with coffee, tea, microwave&oven which you can use all for free.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    9.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Not a big fan of the religious books in the room.

    One of the best hotel of this price of our trip. Def recommend to people who travel to aso mountain. The stuff’s are friendly and speaks good English. Even the hotel itself doesn’t have a public bath, we did really enjoy the next door onsen very much, also they have a free foot bath right next to the exit of the garden! Must dry!

    Stayed in June 2025

  • Reviewed: 9 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    There is no breakfast option. However, there is a great brunch restaurant nearby (5 minutes by car)

    We booked this room in an "emergency sitaution" as we had booked a hotel in this region which did not meet our expectation at all and fairfield rescued us. Spacious rooms, probably the best value for money in Japan and a lot of great details (like metal water bottles). Highly recommended

    Stayed in June 2025

  • Reviewed: 7 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Amazing beds, modern rooms and friendly staff

    Stayed in June 2025

Showing 1 – 25

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