Reviews of Fairfield by Marriott Kumamoto Aso 3 stars
869-2225 Kumamoto, Aso, 1407-1 Kurokawa, Japan
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe room is spacious and clean. It has ample parking lots as well.
The amenities are too basic so I would say it is not worth the price I paid.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewThe location was really good with the tourist centre just across the road and a Lawson, making it easy to buy food. There is also an onsen and massage therapist next door. I requested for a high room floor and got it. The views were amazing. The room is modern and clean. The lounge was a nice place to relax and eat takeaway food.
I wish there was an in house restaurant and there were more washing machines. I had to wake up at 4 am to do laundry as the machines were always in use.
Reviewed: 8 August 2025 · Stayed in May 2025
Verified reviewReviewed: 3 August 2025 · Stayed in June 2025
Verified reviewLiterally right at the train station. Nice market store nearby. Great kitchen/coffee set up on the ground floor. Very comfortable room. Staff very friendly.
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewNear station
Should be fine as we are in Aso where not much resources like that in the city
Dear Chi, Thank you for your kind feedback! We are delighted to hear that our location near the station was convenient for you during your stay in Aso. We appreciate your understanding of our offerings in comparison to city resources. Best regards, Fairfield by Marriott Kumamoto Aso
Dear Chi, Thank you for your kind feedback! We are delighted to hear that our location near the station was convenient for you during your stay in Aso. We appreciate your understanding of our offerings in comparison to city resources. Bes… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewClean and nicely furnished rooms with comfy beds. Great location for sightseeing by car.
Nothing was wrong at all, but bookers just need to know there is no onsite restaurant and minimal (if any open) local restaurants either. There is a very nice but shared kitchen (youth hostel-style) where you can add hot water to pot noodles bought from the onsite mini-shop (plus local beer bottles for sale), or microwave food purchased from supermarket 10 minutes walk away. From the latter we got bread, jam and sushi for breakfast which was great.
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewproximity to train station
Not much food options in the night
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe staff was really friendly, their current trainee was especially helpful and friendly! The views from the rooms were breathtaking too. (Aso Station & Mountain)
I can't complain about anything!
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewGreat location and communal lounge area. Stone throw from Aso station and konbini Beds were comfy and they assisted to put our 2 rooms next to each other.
Reviewed: 5 July 2025 · Stayed in May 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe staff is very professional. Room is fancy and clean. The location is perfect for visiting Aso. There is coin laundry available.
The cashless system could be optional. Breakfast could have more Japanese options.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewModern spacious comfortable and clean! Excellent value and friendly staff. Loved our stay! Thankyou
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewPerfect location for exploring Kumamoto.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewVery modern well appointed room with very comfortable bed
Nothing
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe comfortable bed!!! It’s the best among all our accommodations in Kyushu.
Nothing
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe building doesn’t look impressive but the room is really nice! The bed is so comfortable. The hotel doesn’t provide meals but it provide large area for you to bring food and eat there. It has a pantry with utensils and hot water and free coffee. It is next to Aso train station and surprisingly you don’t hear any approaching or leaving train! Love it!
It cannot be found in car Navi. Those who used Navi, type aso station.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewVery useful facilities and modern feel. In addition very comfortable.
Maybe not so many restaurants or Supermarket around, a car is a must...