Reviews of Hotel Flex 3 stars
730-0014 Hiroshima, Hiroshima, Naka-ku Kaminobori-cho 7-1, Japan

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe hotel is well located, close to the Hiroshima train station. There's also a 24-hour supermarket near the hotel. Breakfast is not bad.
No water in the room.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewNice hotel, convenient for the Shinkansen station
Bathroom a little dated
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewExcellent value for money, the bed is enough for two people too
Reviewed: 6 August 2025 · Stayed in May 2025
Verified reviewGood location, close to train station. Easy to walk to Peace Park and Hiroshima Castle (even if not too close). Room had all amenities needed and was clean. Also at reception there was coffee and tea for free. I could leave my luggage before check-in with no problem.
Reviewed: 3 August 2025 · Stayed in May 2025
Verified reviewGreat location. Within walking distance of Hiroshima Station, and not far from the Atomic Bomb dome and the peace museum.
The hotel was definitely on the older side, and the room was pretty small, even by Japanese standards.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in May 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewClose to Hiroshima Station, great location to explore by foot! Very kind personnel and easy to communicate with. Perfect for a short stay in Hiroshima.
Reviewed: 9 June 2025 · Stayed in April 2025
Verified reviewClean, well equipped, great location.
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewGreat views of the river, excellent value for money, kind staff, convenient location.
Very squishy room, limited power points.
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewThis hotel is in the perfect location for train travellers and for sightseeing. The view was fabulous and breakfast was available in a cafe like atmosphere.
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewThe help full polite, friendly staff. The ambience and cleanliness. Unlimited drinks, toiletries, very nice and fast lifts. Location close to a rail station with excellent connections and not to forget the eating places
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewLovely hotel with a great atmosphere. Breakfast was delicious and served on a beautiful terrace by the river. The location is convenient, just a short walk from the main station.
Reviewed: 18 May 2025 · Stayed in April 2025
Verified reviewReviewed: 18 May 2025 · Stayed in April 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewThe room is a lot better than I expected. The amneties are more than enough.
Need a few minutes of walking to reach the nearest transportation.
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewClose to the station. Small room but sufficient for a night. Staff amazing and so very helpful. Nearby shops. Short walk to Hiroshima station. Would definitely stay here again. Even washing machine facilities available for guests.
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewGreat location Standard twin room was a generous size with a large window and great river view The staff were very helpful Great shower pressure
The lift could be very slow at times
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewDidn’t know how to close the window after opening it