We booked 2 rooms for 3pax each. Understand only 1 room available for each floor, pls inform me while checking in..then we can make decisions to move to another floor rather than squeeze ourselves in the room for 2. The rest was great

Free drink and snack until 5pm Room are nice and clean Value for money

Stayed in July 2025

The soft-ice machine was wonderful

Stayed in July 2025

nothing. everything was great!

great location, near shopping street. near to don quijote and several convenience stores and restaurants. bright night life and very close to odori park as well. bathroom has good size! room is also spacious and comfortable. very clean very nice

Stayed in June 2025

I didn’t realise that triple sharing for adults is allowed when I booked. It was suggested that I take 2 rooms for our family of 3.

Although still quite a walk to the Odori train station, it was a short distance to the dining and shopping street.

Stayed in June 2025

Pretty good breakfasts, you could leave your suitcases before check in and after checkout, pretty close to the train station.

Stayed in May 2025

Not the most polite hotel concierge's I've met. Not rude but not very welcoming Also the facility didn't have a laundry service or a laundrette which I find it a bit of a shame for such hotel.

Nice hotel. Good location. Also close to the coach bus for the airport

Stayed in May 2025

Need some light for mirror

Room design and sizes

Stayed in May 2025

Very small room.Bathroom extremely small. Room very dim.Breakfast choice not good at all.

Location near shopping mall, restaurants and park and railway station.

Stayed in May 2025

Rooms are a bit smaller but very practical, clean and nice. Also, very affordable price.

Stayed in May 2025

Nothing

The staff nene Ms Han is very friendly and helpful, she guided me to interesting place in Sapporo

Stayed in May 2025

None

Hotel is very clean and location is near in odori park

Stayed in April 2025

Great location. Peaceful and comfortable. Free machine coffee and soft serve during daytime hours in the lobby lounge area. Free arrival drink at the bar, lounge area.

Stayed in May 2025

FLUENT STAFF.

EXCELLENT LOCATION, ONLY 2 BLOCKS FROM TANUKIKOJI AND 3 BLOCKS TO ODORI PARK. NEWER FACILITIES. EXCEPTIONAL VALUE FOR MONEY.

Stayed in April 2025

Great service. Free ice cream and coffee available.

Stayed in May 2025

Nothing

Modern room, clean, free ice cream.

Stayed in April 2025

None, all are good. I’ll go back and stay here

Our room is spacious and clean. Even though we bought a lot, we still had enough space to place our shopping bags—unlike the typical hotel rooms in Japan, which are usually very small. The hotel is very close to the shopping street and within walking distance to everything.

Stayed in February 2025

The location was great. The bed was big and comfortable. However, I found the room dark, and the entrance was narrow. High quality toiletries were provided with a one ticket for a welcome drink, overflowing coffee, and ice cream at the lobby. Front desk officers were nice and helpful. However, the guy at the bar wasn’t friendly at all. Communication was hard and didn’t even apolize when I told him that he put too much lime juice in my coke.

Stayed in March 2025

Cleanness, Facilities, how big the room is. Normally, hotel in Japan will be quite small and compact. But we stay in twin-bed room and it’s also has a small living corner with sofa as well. The house keeper will do the cleaning every 3 days.

Stayed in March 2025

The rooms were so dark. Why paint the rooms dark brown/black, hard to see anything. The ice cream and coffee were only available until 6.00 pm. Why was that? Everybody loves an ice cream after dinner before bed. The lobby sitting area turned into a breakfast only area in the morning. I would have liked to sit somewhere in the morning while my family slept, but the only other spot was right in front of reception. I would have liked a dedicated sitting area in the hotel for all hours.

Great location. The rooms were reasonably spacious and comfortable. We had a nice view. We also liked the free ice cream and coffee.

Stayed in March 2025

Nothing

The room is clean and comfortable. The hotel is near to shopping areas and restaurants. The staff are nice. There are free ice cream and coffee.

Stayed in February 2025

Our stay went well except for that front desk guy that was do rude and would really made you feel that we are very irritating. We just wanted to buy breakfast and asked him About the price.

Property is ok. Accessible

Stayed in February 2025

No laundry area

Free ice cream

Stayed in February 2025

none

Welcome drinks and unlimited drinks and hokkaido ice cream

Stayed in January 2025

Hitting a wall of smoke upon entering the hotel. I asked if it was non smoking as this was a booking criteria. I was assured by staff it was. The problem continued and we realised that the smokers room was located off the lobby. I would not consider the hotel non smoking.

Location was great, easy walk to Odori Park and shopping areas. Rooms well appointed

Stayed in February 2025