the hotel is a little outdated. Many spiderwebs in the hallways and the onsen also not the most modern. Very nice that we could use landry and dryer, but the dryer took very long and didn't really reach a dry level of the laundry.

The room had a great view on Mt. Fuji..We liked passing time on the roof with even better view. The bikes the hotel had for rent were okay..The restaurants on the other side of the street were nice to have so close. And the shuttle to the station in the morning was on time.and very friendliy. Thanks to the really kind and polite staff of the accomodation.

Stayed in August 2025

I found it a bit far from the center if you're walking

They picked us up from the station, which was really helpful. The room was clean and nice. There is always hot water and a microwave available.

Stayed in July 2025

The first room we received was not clean and the smell from the bathroom was horrible, the shower is outside the building which is not convenient, the breakfast is a cheap bought tray, wouldn’t call it a breakfast

An authentic Japanese housing, with a great view of the Fuji mountain

Stayed in July 2025

1. The smell of the corridors and rooms wasn't pleasant at all. 2. Cleanliness - No-one came to empty the bins in our room. So we empty them ourselves and left them outside of the room and no-one collected them. Overall the hotel was a little dirty and could do with a deeper clean. 3. The showers - the showering situation was a little odd. You could only take a shower between 6pm and 9am. Very odd hours, particularly as we wanted to go running in the morning but felt very rushed to be back in time to take a shower as it was extremely hot and humid. The showers weren't particularly clean, for example, the "onsen" that was advertised was just lots of showers and an empty bath with dead moths in. 4. The staff were nice, but it wasn't a particularly welcoming atmosphere.

The view out of the bedroom window was stunning!! It was a really magical view and the sounds of the birds in the morning was gorgeous. We saw sunrise over Fuji, which was breathtaking. The location was also fantastic, so close to the lake and town. We could walk from the station to the hostel, no problem and we loved being so close to the lake. You are also inwalkable distance from a lot of attractions, so we only ended up needing to take the bus once. You can also hire bikes, which is very convenient.

Stayed in June 2025

less food choice

good location

Stayed in June 2025

The only thing I didn’t like was when we had to bring our luggages to second floor. But so far, we’re happy and had no complaint.

Really like it as we had a unique experience here. We stayed in a room with futon beds and tatami mat. Shared bathroom in different building was also something different. The best part is our view from the window, Fuji mountain. So perfect! A bonus we can wash our clothes and use the dryer for free. Free transport to train station (vv). Excellent service. The staff (Issuru) was very friendly and helpfull. He took us to the train station. Price Rp.1.933.891 for 3 person with breakfast.

Stayed in April 2025

The room was very bright very early and did not have curtains to block the light. Since we had a busy day before we wanted to sleep a bit longer, but couldn't without a mask (which I didn't have).

Had a lovely room with a mountain view. The room was big and everything we needed was provided. I loved being able to play pool in the common room where a few people were enjoying themselves at the pingpong table.

Stayed in May 2025

Some parts of the place are a bit old and after visiting many onsens, the onsen was a bit of a disappointment. Also the room was a bit cool the firts night.

The view! It was nice to stay in a traditional Japanese ryokan.

Stayed in April 2025

I wish that upon entry to our room, it was a little warmer. We arrived later in the evening, if the heating could be put on beforehand - to be honest I was freezing!

It as a beautiful place to stay and the staff were super friendly! Thank you so much for hosting me and my husband!

Stayed in April 2025

It was as described (tatami, shared bath, etc.) but it seems a bit run down and not the cleanest, making it a bit overpriced.

The view is amazing, we were lucky to see Mt. Fuji the entire stay. We had a toilet and sink in the room. They had free laundry service. The room was very spacious and is like old time Japanese style (with table and closet). Everything else was as described.

Stayed in April 2025

The beds could have been comfier and the bathrooms were shared.

Staff were nice and accommodating. Bike rental was useful

Stayed in April 2025

We liked everything about the hotel. It was clean and cozy. The staff was friendly. The room was warm enough since we visited in winter, there’s were two air cons, however the room got very dry throughout the night, it would’ve been nice if there were air humidifier in the room.

Stayed in February 2025

The hotel looks run down. In the room, the wallpaper went off or was not painted. The room was really cold, even after running the AC on max for hours, it did not get comfortable warm. On top, the men's onsen was not hot, only luke warm. So it was not possible to heat up, which was bad. Overall, unfortunately the price was too high for what we got and we were disappointed. :(

Staff was really nice and helpful. Fuji view from the room stunning and the breakfast good and enough. There was a great Ramen restaurant in walking distance to the hotel. We really enjoyed the neighborhood.

Stayed in December 2024

Spacious room with nice Mountain View, breakfast was good, close to the Lake Kawaguchi

Stayed in December 2024

It was too cold in the room as AC above beds were off service. AC in the other section of the room were not enough to heat up the whole room, so we had to cover heads with a blanket.

It is a great place to enjoy traditional ryokan. Futon and pillow were comfortable. This room had a nice view on Mt Fuji. The breakfast was a lot for me, so be sure to be hungry. The room had a lot of space and was equipped with the toilet. Many windows and light.

Stayed in November 2024

No warm water in room. Only available in public bath. Mattress not thick enough. Steep stairs can be dangerous for children and elderly.

Well kept and clean.

Stayed in November 2024

The bathrooms where in another building and they were dirty. The room was also dirty and didnt seem cleaned before we arrived. Mold in several parts of the room. Ice pack left on the fridge from previous guests (it was opened). Also the room was freezing cold and we didnt get any instructions on how to use the air conditioner as heater, had to figure it out for ourselves

we liked the ryokan style room with tatami floors and view to mt. fuji

Stayed in November 2024

No frills , clean and comfortable place to stay. Good views of Mount Fuji through your window. Exceptional value for money.

Stayed in November 2024

A bit far from the main street

saw Mount Fuji from the windows of the room And 15 mins walk to Lake Kawaguchiko And also easy access to the trails around the lake

Stayed in November 2024

It was a bit dusty in the room.

THE VIEW!!! Great value for money for such location! Less comfort but enough to have some rest. We loved traditional breakfast.

Stayed in November 2024

The futon are so thin, it's not even futon. They put 2 to make it better but it's really no big difference with sleeping on tatami. The common bath was way too hot. I'm used to onsen and water generally is around 40 to 42° but this one was probably 45 or 46° so it was not nice to bath in. So noisy... In the evening some people were on the phone outside and we could hear the whole conversation. In the morning, as some people were leaving, it was the same but with banging doors on top of that. There's a washing machine and dryer but you cannot use the dryer after 8pm...but the place with the washing machine opens at 6pm... Not enough time to do even one load. Also, a woman I met told me she asked to share a bath with her husband and they said yes, late at night if they wanted to, she could go to the men bath and hope nobody would come. I think it's totally unreasonable...

The room was big. It's nice to have a yukata. The fact that there's a toilet and a sink in the room is very convenient. Common bath was very clean.

Stayed in November 2024

The room windows were not holding the cold air out, and it was slightly chilly in the room, but this could be fixed by the aircon heating function.

Very relaxed and great hotel room in private Ryokan close to Mt. Fuji. The staff was extra friendly, very helpful. The bath was alright, available at good times and well equipped. The room was spacious and the futon beds were very comfortable.

Stayed in November 2024

none

the room and the location of the hotel

Stayed in September 2024

The property can be better maintained. In my room, the window paper which is called 'shoji' in Japanese was a bit torn and a potential for insects to come in. I managed to block it with a makeshift paper roll to avoid the buzzing bee right outside. But I understand, the staff is overworked as it is the season for climbing.

The hotel is a good 28 - 30 mins walk from Kawaguchiko station. The walk in itself is beautiful. On a good day you can see Mount Fuji 🗻 on your left while walking. The staff in the hotel is welcoming and helpful.

Stayed in August 2024