The facilities are rather dated. Only way to get to the hotel is by car (or walking) . Not many facilities around if you wish to have dinner or breakfast outside. Looks deserted at mid-day, but once tourist coaches come in - it becomes very crowded.

Probably the biggest hotel room you can get in Japan. Rooms are just huge. Very nice Onsen, but get there early as once tourist groups are brought in - it becomes overcrowded. Staff is very pleasant, but only one person could speak English.

Stayed in August 2025

There were a lot of tourist groups coming in, so it was quite loud in the lobby and dining hall. I may have been the only person who wasn’t in a tour group.

Right next to Yamanakako. I picked this location so I could see the sunrise against Mt. Fuji. I had to walk a few minutes but it is a nice location for viewing Fuji in the morning if the weather is nice. The staff were super helpful and also accommodating. They took extra care to make my stay comfortable

Stayed in April 2025

Hotel is pretty old and needs a makeover, and my biggest problem was the cleanliness. The carpet floor in the room wasn’t very clean and there was still hair from previous guests, also stained at many spots. I don’t really mind it because the beds and toilet were very clean.

Big spacious room for an incredible price, comfy beds and good aircon. Also they had Onsen which I didn’t use, but nice plus. Great location to get a view of Mt Fuji if you walk 500m. Staff was very nice and most of the time there was at least one who spoke English, and the Japanese staff did their best to try and help. For 34€ definitely worth the money.

Stayed in June 2025

This is a stamd alone hotel. Some food during lunch hours can be made available

The Sri lankan gentleman who was at the reception and spoke English made our stay comfortable. He managed to get me some veg gluten free food that the staff in Restaurant refused.

Stayed in March 2025

The hotel accept tour guide, and too many buses got in the way of parking. Our car was blocked to exit by one of the buses. At the check-out, the ramp to the lobby was very steep, and the staff did not show up to help. maybe it is normal in Japan??

The facility like onsen

Stayed in March 2025

Easy parking, enormous room, no view worth mentioning, old building but mostly well maintained

Stayed in March 2025

No view! The trees cover the lake view.

It’s right by the lake Yamanakako. Spacious room.

Stayed in December 2024

nothing special

Good staffs , Food is good and clean rooms also hotel rate is cheap comparing to other places Also nice place very calm

Stayed in December 2024

The hotel delivers a lot of value for the money. The rooms are very big. Everything a bit old, but clean and comfortable. Overall very happy with the stay.

Stayed in October 2024

Breakfast was a bit basic Rooms a bit functional- could do with electric sockets and side lamps next to the bed. Perhaps some colourful prints on the walls

Friendly staff Onsen was very good

Stayed in September 2024

- breakfast was pretty basic especially for vegetarian people

- nice, comfortable and clean rooms - located right beside the yamanakako lake - friendly staff - free parking available for guests

Stayed in April 2024

Centralized aircon/heater. It was a chilly night but we don’t want a full blown heater in our room. Can’t do anything as the only option is to turn it off or on. No other choices. We woke up sweating.

Stayed in May 2024

Very nice place and nice onsen. But want use onsen in the morning… it’s open only 17:00-23:00

Nice place

Stayed in March 2024

there was no coffee service in the morning. only japanese tea.

nice place

Stayed in March 2024

NA

The breakfast was excellent, with a buffet and all-you-can-eat style. I loved it.

Stayed in January 2024

No frills. Quite basic but very clean, comfortable and very functional. Highly recommended for families

Stayed in January 2024

It’s a nice hotel but needs a general renovation

Staff was kind and helpful

Stayed in January 2024

as other reviews said, not super clean or modern. Nothing too bad in my opinion, but depends how picky you are

great value for the money, better than some of the worse reviews about it i found

Stayed in October 2023

Difficult to carry large luggage.

Room is wide.

Stayed in September 2023

The property is gorgeous. However, it lacks upkeep and cleaning.

The location and ease of access to restaurants and attractions!

Stayed in July 2023

There was clothes still in our room from previous customer, a funny smell downstairs, and big spider in the hallway.

Decent price and location

Stayed in July 2023

location a bit far from village

front desk staff

Stayed in May 2023

The hotel had a central air conditioner, which we can adjust only the air speed, the temperature cannot be adjusted (the hotel decides the temperature). It was little hot for our family to sleep at night.

The room was clean.

Stayed in May 2023

Nothing

it's very close to lake and Mt.Fuji very beautiful

Stayed in May 2023