Reviews of Fuji View Hotel 4 stars

Staff were absolutely fantastic. Location by the water was amazing and while it wasn’t near main Kawaguchiko area, the free shuttle bus was super easy. Property itself was stunning and we had lots of opportunity to see Mt Fuji. The gardens were spectacular. The on site restaurants (dinner and breakfast) were magnificent. The boutique shop on site had everything wanted. We thoroughly enjoyed feeding the coy fish with the food available at reception.

The view was nice The shuttle was great

Some front desk Non speaking English Breakfast ends 9:30 Small bathroom and showers

Great view on Mt. Fuji, , great onsen (even teenagers were happy), good breakfast

The choose at the restaurant could be better (evening)

Location, the buffet breakfast, laundry and the onsen

Nothing.

Size of room, views, free punctual shuttle bus (and lovely driver) to bus station, use of on site Onsen.

Nothing

Situated in a forested area right next to the shore of lake Kawaguchi, the hotel features very spacious rooms with great views of the surrounding nature. Top floor has an observation area featuring direct unobstructed views of Mt.Fuji, weather permitting. Great breakfast in the morning, while the hotel's restaurant offered excellent dinner options in the evening - I particularly liked the Japanese style menus made up of nine dishes. Shuttle bus every hour to Kawaguchiko station, making it easy to catch the bus to Subaru 5th station where the climb up Fuji begins. Staff was very friendly, helpful, and overall very professional.

The location is really exceptional. The hotel is located in a parc and we took a Japanese style room with view on the Mount Fuji. It was a real magic moment to wake up and to see Mount Fuji right in front of us. The room was nice and comfortable. The breakfast very good. The onsen great and warm. The first day and second day we rent bicycles to explore the whole area. A must do!

The hotel is a bit outdated. The restaurant is very expensive. Some of the bicycles are very old, too old. But most of all : the staff is absolutely not friendly. Very pushy. Very old-fashioned in a negative way. For a hotel of that category this is a pity.

Amazing location Great room Friendly staff Perfect breakfast buffet Definitely recommended.

Wonderful breakfast. I liked the western food, wife liked the Japanese food. Hotel shuttle was very convenient. Loved it!

Our traditional room faced Mt Fuji. It was clean, quiet and serene. Yukatas, slippers and toiletries were perfect. In room tea & coffee was enjoyed while enjoying the view from our room and the breakfast plentiful and delicious. Even found the little shop in the lobby to be very good. The amazing onsen made it complete. Wonderful stay!

Onsen was OK. The garden is great. The hotel overall is OK.

Breakfast was average. The staff forced us (me and my friends) to go to bed at 11 P.M. We were not allowed to stay even in the garden. There is no bar, or place to sit after the day. No activities. Boring hotel. The room was small for 3 people. No place to put things.

Beautiful grounds and well maintained Very friendly staff and helpful

Great location on the lake. Beautiful clean rooms with great views. Hourly shuttle bus to the town centre. Bikes to ride for a charge. Onsen on property.

No room service. Limited options for food at their restaurant. No pool facility.

Moderate Japanese-Style Room was great.

Breakfast choices are good. Chosen garden view room which was fine. Can still see Mt Fuji at breakfast place.

This hotel is such a gem! The view, gardens, onsite onsen, and breakfast buffet are all fabulous. My kids are still talking about the breakfast buffet. Just be aware that this is not a new, flashy decor hotel. It felt a bit like stepping back into a very quiet time, which we loved about it. My kids also really loved staying in a Japanese family suite (on tatami mats), but realize that might not be the case for every family if you are used to Western style hotels.

Nothing—it’s great!

Spacious room, comfortable bed, clean. Friendly staff. Very nice onsen for relaxing after a day of traveling and walking. Beautiful garden. Good breakfast. Nice view of Mt Fuji from the observation rooms. Free shuttle bus from and to the train station.

No bar to sit down, relax, and have a drink - only a couple of vending machines in the basement.

Fantastic location, great atmosphere and totally peaceful

Nothing - it was exactly what we were hoping for