Reviews of Gero Onsen Yukyunohana 4 stars

I like the Japanese culture submersion. I love the dinner and breakfast.

I would have loved to have the outdoor onsen like we have paid for but only got an indoor one. Also the onsen tub was way too small.

Fantastic loved the Onsen and authentic feel

Wish we had stayed longer

The food was wonderful!

There was no indoor wash area for room with outdoor onsen

The meals were excellent and we enjoyed our private little dining room. Our room was very pretty, large, and comfortable. The staff were very attentive and kind. We appreciated the free shuttle from the train station. The upstairs spa was nice and the water a good temperature. The open air spa in our room was very pretty and they provided nice amenities.

Both heating units in our room were noisy enough to disturb our sleep - they made a high pitched sound on and off. The downstairs spa was dated and plain. The open air spa in our room was only suitable for one person and the shower area was also outdoors, which was daunting to use when the temperature was below freezing. This is a really nice place but it felt ordinary in some ways for the price we paid.

The staffs are very attentive, they provided all the amenities needed for my 4 years old.

When walking to the connected building and onsen area, the hallway was dark.

Friendly staff, good location, a short walk to onsen Main Street, nice kaiseiki dinner

Outdoor onsen is a bit small

Loved everything about it and wished I could have stayed longer. Enjoyed the convenient shuttle bus pickup to/from the train station, the rooms and onsen, the fast and smooth check in process, the incredible and delicious kaiseiki dinner and breakfast. Every single staff member was so kind, patient, polite, and attentive. Communication before and during our stay was fast and easy. It was also a quick walk to the main area in town for a little souvenir shopping.

Very nice staff. Room is big. It is definitely children-friendly. Things are arranged for my kid such as clothes, towel, wet wipe, slippers and so on. We enjoyed our stay there!

Japanese style room with Onsen

dinner

Good room and accommodation, walking distances from shopping area. Dinner and breakfast are excellent and delicious.

The name shows in front of the hotel is not the same name as in booking.com (Yukyunohana). The Japanese name is rather hard to recognized. We have to ask the people passing by before we realized that we actually were in front of the hotel.

Breakfast and Dinner that in included in the room package is excellent。 There was plently of food every meal. It was definitely a eye opener for traditional Japanese food. We travelled with 3 young kids and they provided diaper bins, kids shower gel, toothpaste, kids yukata. I am surprised by how kids friendly the resort are.

nothing

Having the onsen in our room was great as it was raining during our stay. The shuttle service was also great.

The blinds to shield the onsen were in a bad shape and could not provide complete privacy. This easily fixed item would have made the whole experience much better.

we reserved private onsen, it was very nice and relaxing, public onsen also very good, room was very clean and comfortable, not crowded in hotel