Distance to the train station

It was nice and comfortable.

Stayed in August 2025

The breakfast was almost the same every day and the room was a little bit dates

Enough space for three peoples, the view from rhe room on the city is amazing . The staff from réception and breakfast are very efficient.

Stayed in August 2025

Breakfast was not worth the money.

The location was great. Rooms were clean and comfortable.

Stayed in May 2025

no any public facilities

the location is good that it takes 8 minutes by walking to the local station

Stayed in July 2025

The hotel facility need update.

Very good location, great view from window.

Stayed in July 2025

The only one thing I didn’t like is I could smell sigaret smell in the room. This is really a pity as the room is very clean!

Good location and helpful staff. Beautiful view and good sized room for Tokyo.

Stayed in July 2025

No ventilation in the bathroom

Good location, staff were very helpful and it has nice views of the cityscape

Stayed in July 2025

Maybe a bit old style but this is the beauty of it

Location, staff, breakfast restaurant breathless view, room at 33rd floor with river view, you can't ask for something more

Stayed in May 2025

A bit old maybe.. I don’t mind but..

Bigger room compare to other hotels. The view is amazing 🤩 Walking distance to Tsukiji market and Ginza❣️

Stayed in June 2025

Next to the river in a peaceful location. Away from hustle bustle of Ginza

Stayed in June 2025

We requested a non smoking room, but it did definitely smell like someone had smoked in the room previously. Annoying for those who have allergies as well as staying here with a baby.

We booked here for one evening while our son had a planned surgery at St Luke's across the street. We are in the area often for medical appointments and this seems to be one of the nicest places you could stay in this area. We loved having the skyline view of the city to unwind our nerves the night before the procedure. We even saw a fireworks display out in the distance, which was a nice surprise.

Stayed in May 2025

The interior requires renovation.

The location was very nice with a clear view of the Tokyo Skyline. Staff at the reception were helpful to co-ordinate with our online order delivery and hold luggage for a few hours. Very easy to access Ginza and nearby places

Stayed in May 2025

The room smelled cigarette although it was a non-smoking room. I think that the smell came from an upper floor room through a ventilation fan.

Location, size of the room, friendly staff

Stayed in June 2025

Non smoking room smelt of smoke. Limited breakfast menu options. Bathroom a little dated.

Views from the window up the river and across Tokyo. Excellent room size,serviced daily. Helpful staff.

Stayed in June 2025

Did not have a buffet breakfast and dinner was too expensive. However there was a wonderful sushi shop next door and many restaurants 5 minute walk in the direction of the local train station

Rooms were a good size. Very quite. Bus just across the road for Tokyo station

Stayed in May 2025

For a 4* rating of the hotel it could be much better, at least when it comes to cleaning. I was given a room, which was probably a smoking room at some point, because the smell still could be felt. Also the staff was not really trying to change the room, since they claimed every room was taken (but they had some keys ready for the next clients, who were not there yet). I worked as a receptionist before, and I know you are able to change the room, if you want to.... They suggested as a group we could change in-between ourselves.

The view is worth the price. It's a million dollar view. But the hotel, service and rooms are definitely not worth the price. Too expensive for what hotel has to offer.

Stayed in May 2025

the most unfriendly staff we experienced out of 5 hotels we visited - and no added value - a second coffee per person per room was rejected -

Room was spacious but clearly old - no usb ports for phone and plugs at unusual places. Location maybe good for businessmen but not for tourists.

Stayed in May 2025

More choices in breakfast choices.

Comfy rooms, but breakfast was very limited to either western style or Japanese style of set meal. But had teppanyaki dinner in restaurant and it was excellent ! Quality of food & skill of chef was highly commendable.

Stayed in March 2025

We stayed 2 nights we had to move rooms (our mix up on booking mistake on dates.) .2nd room was quite dated even though on the same floor . Expensive for what it was really. Needs a freshen up ,especially where served breakfast , peeling wall paper & paint ,very disappointing only 2 choices for breakfast Japanese or American both not great .

Great location

Stayed in May 2025

Breakfast was ok but nothing more. The hotel is aged.

Nice view of the bay area. Large room. Quite neighborhood.

Stayed in May 2025

Furniture looked little bit outdated

Great location and walk distance to most stations. It was very clean. Room with a stunning view

Stayed in May 2025

The location was perfect for the places I wanted to see - Chino Ginza and tsukiji and really enjoyed the view. I agree with some previous reviews in that the room did smell slightly of smoke but did not bother me much. The staff were very helpful :)

Stayed in May 2025

The staff weren’t very nice.

Great location, great view, comfortable beds.

Stayed in May 2025

Under the bed it was dirty

The staff was very friendly

Stayed in May 2025