Extremely convenient location. Loved that there was a shared bath. staff were exceptionally helpful.

Stayed in July 2025

Matress on beds a bit thin, air conditioner leaks

Staff, location and pricing

Stayed in August 2025

The fact that there is no private washroom. The onsen is great and all but some still prefer a private washroom. Many girls avoided going to the onsen when there was another girl there. It also tiring to go to another floor in the middle of the night just to get to the bathroom.

The staffs were super helpful and amazing. They can explain in English and of course in Japanese too. The washing machine was great. The onsen is great too

Stayed in August 2025

Open showers

Clean, simple cube hostel. The amenities are modern and for the cost the space was quite private.

Stayed in July 2025

Each toilet booth needs more space. The tiny hand wash sinks in the toilet are useless. need washing area right next to the toilets area instead of 10th floor or open up washing area in the cabin all the time. The floor plan is choppy and inefficient. We ladies have to move up and down too often. Poor design.

Location and Bath tub on 10th floor

Stayed in June 2025

The elevator broke while I was there and we had to exit through a staff stairwell in our slippers on to the street. That said. It was promptly repaired and the front desk host gave us new slippers and was very professional. These things happen. Life is not perfect. I would stay here again anytime.

Incredible convenient location to downtown Tokyo Akihabara. I loved the onsen. The basement lounge was cozy and had free coffee and tea. Staff were very professional and attentive.

Stayed in May 2025

The storage capacity is a bit small, and if several people use the storage at the same time, it is difficult to fit, as space is limited. Also, when you are inside the building, you cannot tell what the weather is like outside because there are no windows; in fact, there is no connection to the outside world.

It was my first time in a capsule hotel and I absolutely loved it. Well equipped with bath opportunities, always clear. Staff is helpful, location is great!

Stayed in May 2025

One elevator for the whole building is not enough. Laundry batch was expensive.

Comfortable luxury capsule. Onsen at the last floor, and lounge with drinks and microwave.

Stayed in May 2025

Very clean very nice amenities

Stayed in May 2025

There is only one elevator for 10 floors, and that is the only reason why I'm deducting the one point. It's painful to sit there watching the elevator stop on every floor or every other floor and you only need to go to the floor above. Stairs would be nice. One more thing, everyone gets a locker of the same size stacked side by side, but the premium plan has a single locker and a blank part of a wall right next to the locker which is going unused, please consider expanding the lockers for the premium plans to fit the available area. It would be a cheap upgrade for the hotel, a huge bonus for premium customers, make more room for their personal belongings AND it would shorten the amount of trips to the oversized baggage area on the first floor. Please consider this option.

The location is amazing, it is close to Akiba station and close to Ueno station with connections to the subway systems in Tokyo. Great if you coming via Narita by the Keisei Skyliner. It was raining the first morning and the wonderful staff gave me an umbrella. もう一度ありがとうございました。 It is extremely quiet and comfy to sleep. Amenities are all there and plentiful, the onsen is a huge bonus after a long day of travels. The vending machine that serves drinks has a sport nutrition drink called DAKARA, which will save you on hot sunny days. Kinda wish I had booked it for Kyoto as well.

Stayed in May 2025

The showers had no doors on them which for westerners is uncomfortable!

The beds were clean comfortable and private. The staff were very helpful and it was in a great location

Stayed in March 2025

Not enough place for the price

Yes the deal is not easy for someone who’s coming “just to try” .. and Certainly jails in France are more spacious than here. But the place is very clean and the staff is professional . “Some” customers are not quiet this can quickly make the stay unbearable even if everything is done by the staff to make it almost pleasant.

Stayed in May 2025

Very helpful staff

Stayed in May 2025

The sleeping pods wouldn’t get completely dark since the blind wouldn’t fully cover the pod. The lights were on throughout the night so a little bit of light would get through

Very clean and nice staff

Stayed in April 2025

This was an expensive stay for a shared hostel-style room in a capsule. It was quite noisy with televisions in the capsules and the very small locker area within the bedroom. There was also only one elevator for multiple floors, which meant waiting a long time for the lift, which you had to do to use facilities across different levels. Your locker and shower facilities are on different levels, meaning you kind of want to travel between levels in only a towel but with a single lift this is not appropriate.

The staff were very helpful and pleasant throughout. They all spoke good English, compared with other properties. On checking out a member of staff even offered me an umbrella because it was raining. I turned this down because I was taking a train the airport and wouldn't have been able to return it, however the receptionist was accepting of that - very kind. The reception area was modern and clean. The shower facilities with onsen were good, along with free hot drinks provided 24/7.

Stayed in April 2025

The common area is too cramped. It’s just a small room with only enough space to sit and face the wall. The bathroom/sink/locker areas were also all too cramped making it all just feel like quite a claustrophobic experience. I got used to it by the 3rd of my 4-night-stay but it was a bit jarring to adjust to at first. Also the showers are closed from 10am to noon every day which is pretty absurd. A single elevator transported 10 floors of hotel guests and no stairs were available for public use which meant for consistently long elevator waits to use showers, common space, access lobby, or even brush your teeth at night. This hotel was designed to maximize number of beds at the expense of amenities. An entire floor should have been dedicated to lounge space. Aside from all these faults, it was in a great neighborhood, the staff were very nice, it was clean and well maintained and care and thought had been put into the decor and finishings.

Stayed in April 2025

I speak Japanese, so there was no issue. For those who don't, it might be hard to communicate with staff, be sure you're prepared with information. The locker room is quite small, maneuvering your belongings and preparing for each day is a chore if you have more than a single backpack. If it had maybe a countertop there, it would make a world of difference.

Staff was very helpful and understanding, even after checkout they stored my luggage for the day. Shower room is very nice. Capsules are quiet and comfortable, fairly spacious.

Stayed in April 2025

Very helpful and friendly staff, well equipped with onsen bath, spacious capsules

Stayed in March 2025

The main issue that I had was my capsule didn't already come with pillow, blanket and towels which it was supposed to. The staff was kind and brought me some when I told them about it however that made my experience a little bad. There is also only 1 elevator which makes going up and down VERY slow.

I was able to recieve a breakfast voucher. The staff was also attentive whenever I needed something.

Stayed in March 2025

Capsules were nice, there is luggage in separate room but lot of travelers have their luggage next to capsules. Shower nice with small onsen pool, lounge area good, not great. Location is superb for alihabara, you are right behind the main street

Stayed in February 2025

The capsule was rather comfy. The bath was a real treat!

Stayed in February 2025

- For girls the bath and lounge is on the 10th floor while you stay on different floors and there's only one lift it takes some time to wait. - The lockers are not big enough so you have to keep on the reception floor and the locker room kinda small so it's inconvenient if you always have to access your luggage - it's capsule so of course when you get to your capsule you can only sleep, you can sit but kneeling/stand up. Also there's only one usb port and the Japanese socket

1) The location - It's just a few minutes walk from the akibahara JR station and it's right next to Sukiya. The sign is big enough to be spot easily 2) The price 3) the bath room - there's a artificial onsen thing, kinda small could only fit three to four people but it's nice after a tiring day. The kelp tea outside the bath is very nice too 4) the staffs are friendly even they can barely speak English

Stayed in February 2025

1 elevator and no stair case made it surprisingly time consuming to move between the floors, which is required for shower and bed at different floors etc. Would for this soul reason not stay there again.

Stayed in January 2025

Only one elevator and no stairs

Location

Stayed in January 2025