Perfect location, near the station and the fun of the markets

Stayed in August 2025

Nothing. Was awesome.

The central locality. The facilities and how clean it was.

Stayed in August 2025

The beds were very comfortable but I found the pillows a little bit too think and a bit too stiff.

The staff was excellent. They were very helpful and accommodating. They had excellent language skills.

Stayed in August 2025

nothing

Central location in downtown Kyoto, yet on a quiet street. It was the Gion Matsuri celebration in July when we were there, the owner gave us many advice as how to enjoy it. There are many shopping and food options around. A local supermarket is 7 minutes walk away. We went to Osaka for a day trip, the owner made sure we knew the best way to get there. The room is small, but it has everything we needed: bathtub for soaking, washing machine, small refrigerator, microwave. There is an electric stove, but because there is no proper vent, we only used it to make miso soup.

Stayed in July 2025

None :)

Very centralized and located just a minute to Nishiki market which pretty much the heart of Kyoto. Close to the main road of Kawaramachi-dori where everything happens. A lot of niche and good brunch / coffee shops around the area. The staff were very helpful. The couple who runs the place is so kind and helpful. The whole facility is pleasant and clean. It was a pleasure staying here and we will definitely come back! We recommend 100%! Perfect location and value for the money.

Stayed in July 2025

The staff was very nice! The rooms were spacious, and everything was clean. It was right beside Nishiki market, so it was a very convenient location. The nice lady at the counter had a lovely conversation with us, and I felt very welcomed, even as someone who is not from Japan. If you are looking for a place to stay in Kyoto, I highly recommend staying here!

Stayed in July 2025

Very friendly and helpful staff

Stayed in July 2025

Fantastic location and very helpful staff.

Stayed in July 2025

Extremely helpful and friendly staff, family team. Excellent location.

Stayed in July 2025

Everything was perfect

We travelled straight from Kansai Airport to Kyoto therefore arrived at about 10pm to the hotel. The owner tried to contact us before hand via email, but as we were travelling, we could not check our emails. We found out that checkin time is normally up till 9pm, but the owner waited for us until 10pm to assist us with checkin. He was so friendly and warm, and also going the extra mile to let us know where to eat and getting around kyoto as a local. Location of the place is excellent, right in the heart of kyoto centre. The other staff at the hotel are also super friendly and helpful. It really left a beautiful memory for us in Kyoto!

Stayed in June 2025

The air conditioner did not work properly

Great location

Stayed in July 2025

I truly enjoyed my stay at this hotel. I’m not done with my monthlong trip but this hotel is a standout. The friendly concierge helped me check in, explained how to use the in room washing machine, provided local restaurant recommendations and helped send my luggage to the next destination. The service was friendly and warm in the best possible way, not like a sterile corporate hotel. It feels like coming home each evening. The room was spacious, clean and comfortable. It was also great to have a washing machine in the room and not having to wait for a machine like at other hotels. The location is fantastic. It is literally half a block to Nishiki market. The hotel is serviced by a few train lines, one of which takes you directly to Osaka. Also, head in the opposite direction of Nishiki Market and there is busy shopping area with many clothing and shoe stores. I cannot recommend this hotel enough.

Stayed in July 2025

Clean rooms and central location, hotel staff were kind and helpful

Stayed in July 2025

—

The hotel is ideally located for sightseeing in Kyoto. The staff speak good English & are very helpful. The room was comfortable, nicely furnished & had all amenities needed. Highly recommended!

Stayed in July 2025

Very clean. Great position.

Stayed in July 2025

N/A

The location was top notch and the staff were very warm, helpful and overall wonderful! Will definitely stay here again.

Stayed in July 2025

Nothing

Great location, very clean and staff very friendly and helpful

Stayed in July 2025

Friendly staff, comfortable and spacious rooms, great location

Stayed in July 2025

The toilet had a strange smell when I checked in but it was tolerable.

The location is excellent, the staff were perfect, very welcoming. The hotel provides also free coffee, tea and potable water.

Stayed in July 2025

Great location next to the market, the staff was incredibly nice. Would visit again!

Stayed in June 2025

Hotel was clean, location was amazing, and the staff were exceptional. Very friendly. The room, though slightly small, was comfortable and had everything one could need.

Stayed in May 2025

I can't think of anything. We stayed at three hotels in Japan and this was the best one. The location is amazing. When you look at street view on Google Maps, it looks like there isn't much around, but the Nishiki Market was right around the corner! The street going in the opposite direction has a lot of retail on it and seems to be the main strip in Kyoto. Finding the hotel was a little tricky for us as we were new to Kyoto. If you don't want to walk down the busy street, once you get off the Shijo station don't go up to the street level right away look for signs pointing you to exits and take it to exit 12. It is an underground tunnel that goes through Kyoto. When we were there, the easiest way to tell is exit 12 is the last one before the Nintendo ads and music form Mario. Once you go up the stairs you are just a block or so away. Look across the street for the Lacoste store and the street that GOCO is on is right there.

The staff was so friendly! They always made a point of saying hi every time we walked through the lobby. It felt like family! Everything seemed very updated. I liked that they gave you a PIN to open your door. I presume it is changed with every guest. I have never had that system before, but it was really convenient once we started using it.

Stayed in June 2025

Great location. Friendly staff

Stayed in June 2025

We stayed several nights and the full room cleaning is done only every 4 days, whereas trash is removed everyday and so are towels if you want to. The lack of a daily cleaning is not a big deal, but hotel rooms tend to get messy and dirty in very little time and we didn't have the time and energy to clean up after a long day visiting Kyoto. We would have appreciated a daily cleaning service.

Great location to get around Kyoto either on foot or with public transport. The room was big enough and definitely larger than other places we stayed in Japan. The washing machine and drying machine were a game changer as we had the chance to clean our clothes. The room was quiet and with proper air conditioning. The staff at the reception was really nice and always with a smile.

Stayed in June 2025