Reviews of Hotel GOCO stay Kyoto Shijo Kawaramachi 3 stars
604-8044 Kyoto, Kyoto, Nakagyo-ku Gocomachidori Shijo agaru dainichicho 410 , Japan

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewStaff very friendly and welcoming. Excellent location.
Thank you for your kind review! We are truly honored to hear that you have enjoyed the stay with us. We look forward to welcoming you again.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewPerfect location, near the station and the fun of the markets
Thank you for the kind review! We are honored to hear that our location enhanced your trip in Kyoto. We look forward to welcoming you again!
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewTHE WATER PRESSURE IN #401. Is the reason I will be returning to GOCO next time I'm in Kyoto.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThank you so much for your kind words! We're delighted to hear that you enjoyed our cozy atmosphere, convenient location, and the service we provided. Your recommendation means a lot to us, and we hope to welcome you back again soon!
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThis has to be Kyoto’s best kept secret. The location is absolutely perfect. Incredibly helpful staff who made some great recommendations for dinner. Free filter coffee in the lobby was also nice.
Nothing
Thank you very much for your kind words. We're so glad you enjoyed your stay and our team’s recommendations. It was our pleasure to have you, and we hope to welcome you back on your next visit to Kyoto.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe central locality. The facilities and how clean it was.
Nothing. Was awesome.
Thank you very much for being our guest and for taking your time to write us a review! We are pleased to know that you enjoyed your stay with us. We would like to welcome you here again in the future, if an opportunity arises!
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe staff was excellent. They were very helpful and accommodating. They had excellent language skills.
The beds were very comfortable but I found the pillows a little bit too think and a bit too stiff.
Thank you so much for staying with us and for taking the time to share your feedback! We are sorry to hear that the pillows weren’t as comfortable as you had hoped. We do offer a variety of pillow types, and we would have been happy to provide an alternative to better suit your preferences. Should you choose to stay with us again, please don’t hesitate to let our front desk team know, we're always here to help make your stay as comfortable as possible. We truly appreciate your input and hope to welcome you back in the future!
Thank you so much for staying with us and for taking the time to share your feedback! We are sorry to hear that the pillows weren’t as comfortable as you had hoped. We do offer a variety of pillow types, and we would have been happy to prov… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewCentral location in downtown Kyoto, yet on a quiet street. It was the Gion Matsuri celebration in July when we were there, the owner gave us many advice as how to enjoy it. There are many shopping and food options around. A local supermarket is 7 minutes walk away. We went to Osaka for a day trip, the owner made sure we knew the best way to get there. The room is small, but it has everything we needed: bathtub for soaking, washing machine, small refrigerator, microwave. There is an electric stove, but because there is no proper vent, we only used it to make miso soup.
nothing
Thank you very much for staying with us and for taking the time to share your experience. We're so happy to hear that you enjoyed your stay during the Gion Matsuri — it’s one of Kyoto’s most special times of the year, and we're glad we could help you make the most of it. It’s also great to know that you found the location convenient and enjoyed the nearby shopping and dining options. We hope to welcome you again on your next visit to Kyoto!
Thank you very much for staying with us and for taking the time to share your experience. We're so happy to hear that you enjoyed your stay during the Gion Matsuri — it’s one of Kyoto’s most special times of the year, and we're glad… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewVery centralized and located just a minute to Nishiki market which pretty much the heart of Kyoto. Close to the main road of Kawaramachi-dori where everything happens. A lot of niche and good brunch / coffee shops around the area. The staff were very helpful. The couple who runs the place is so kind and helpful. The whole facility is pleasant and clean. It was a pleasure staying here and we will definitely come back! We recommend 100%! Perfect location and value for the money.
None :)
Thank you so much for your kind review! We're truly happy to hear that you enjoyed your stay. It was our pleasure to host you, and we're especially grateful for your kind words about our hospitality. We’re so glad you felt comfortable and welcomed. We look forward to seeing you again on your next trip to Kyoto. Thank you again for the wonderful recommendation!
Thank you so much for your kind review! We're truly happy to hear that you enjoyed your stay. It was our pleasure to host you, and we're especially grateful for your kind words about our hospitality. We’re so glad you felt comfortab… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe staff was very nice! The rooms were spacious, and everything was clean. It was right beside Nishiki market, so it was a very convenient location. The nice lady at the counter had a lovely conversation with us, and I felt very welcomed, even as someone who is not from Japan. If you are looking for a place to stay in Kyoto, I highly recommend staying here!
Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay with us and appreciated our convenient location near Nishiki Market. We hope to see you again on your next visit to Kyoto!
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewconveniently located and staff was pleasant and very helpful
Thank you very much for being our guests and for taking the time to write us such a wonderful review! We’re absolutely delighted to know that you enjoyed your stay with us.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewVery friendly and helpful staff
Thank you for the kind review! We are very honored to hear that you have enjoyed your stay with us. We are looking forward to seeing you again.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThank you so much for your kind review! We are happy to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back on your next visit!
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewFantastic location and very helpful staff.
Thank you for staying in this hotel. We are happy to hear that you enjoyed your stay with us. We are looking forward to seeing you on your next trip to Kyoto.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewExtremely helpful and friendly staff, family team. Excellent location.
Thank you very much for being our guests and for taking the time to write us such a wonderful review! We’re absolutely delighted to know that you enjoyed your stay with us.
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewWe travelled straight from Kansai Airport to Kyoto therefore arrived at about 10pm to the hotel. The owner tried to contact us before hand via email, but as we were travelling, we could not check our emails. We found out that checkin time is normally up till 9pm, but the owner waited for us until 10pm to assist us with checkin. He was so friendly and warm, and also going the extra mile to let us know where to eat and getting around kyoto as a local. Location of the place is excellent, right in the heart of kyoto centre. The other staff at the hotel are also super friendly and helpful. It really left a beautiful memory for us in Kyoto!
Everything was perfect
Thank you so much for being our guests and for taking the time to write us a review! We're absolutely delighted to hear that you enjoyed your stay and were satisfied with our service. Just one small clarification: our usual check-in time is until 10 PM, although we do understand when circumstances beyond your control cause delays. We truly hope to welcome you back again in the future!
Thank you so much for being our guests and for taking the time to write us a review! We're absolutely delighted to hear that you enjoyed your stay and were satisfied with our service. Just one small clarification: our usual check-in tim… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGreat location
The air conditioner did not work properly
Thank you very much for staying with us at hotel GOCO stay and for taking the time to share your impressions. We're truly sorry to hear that you experienced issues with the air conditioner. May we kindly ask if the problem was brought to the attention of our staff during your stay? We always encourage our guests to let us know immediately if something isn’t right with their room, so we can resolve it promptly and ensure a more comfortable experience. After your check-out, we inspected the room and did not find any issues with the air conditioner. Should you choose to stay with us again, please don’t hesitate to reach out to our team, we’ll do everything we can to make your stay enjoyable.
Thank you very much for staying with us at hotel GOCO stay and for taking the time to share your impressions. We're truly sorry to hear that you experienced issues with the air conditioner. May we kindly ask if the problem was brought t… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewI truly enjoyed my stay at this hotel. I’m not done with my monthlong trip but this hotel is a standout. The friendly concierge helped me check in, explained how to use the in room washing machine, provided local restaurant recommendations and helped send my luggage to the next destination. The service was friendly and warm in the best possible way, not like a sterile corporate hotel. It feels like coming home each evening. The room was spacious, clean and comfortable. It was also great to have a washing machine in the room and not having to wait for a machine like at other hotels. The location is fantastic. It is literally half a block to Nishiki market. The hotel is serviced by a few train lines, one of which takes you directly to Osaka. Also, head in the opposite direction of Nishiki Market and there is busy shopping area with many clothing and shoe stores. I cannot recommend this hotel enough.
Thank you very much for your kind and thoughtful review. We are truly delighted to hear that you enjoyed your stay with us and that our team.Your recognition of our service and hospitality means a great deal to us. We take pride in creating a warm and welcoming environment that feels like a home away from home, and your feedback affirms our commitment. We sincerely hope to welcome you back in the future and wish you all the best on the rest of your journey.
Thank you very much for your kind and thoughtful review. We are truly delighted to hear that you enjoyed your stay with us and that our team.Your recognition of our service and hospitality means a great deal to us. We take pride in creating… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewClean rooms and central location, hotel staff were kind and helpful
Thank you for staying in this hotel. We are happy to hear that you enjoyed your stay with us. We are looking forward to seeing you on your next trip to Kyoto.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe hotel is ideally located for sightseeing in Kyoto. The staff speak good English & are very helpful. The room was comfortable, nicely furnished & had all amenities needed. Highly recommended!
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Thank you very much for your kind review. We’re delighted to hear that you enjoyed your stay and found our location, staff, and facilities to your satisfaction. We truly appreciate your recommendation and hope to welcome you back to Kyoto in the future.
Thank you very much for your kind review. We’re delighted to hear that you enjoyed your stay and found our location, staff, and facilities to your satisfaction. We truly appreciate your recommendation and hope to welcome you back to Kyoto i… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewVery clean. Great position.
Thank you very much for your kind review! We are delighted to hear that our hotel met your satisfaction. We are looking forward to welcoming you again!
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe location was top notch and the staff were very warm, helpful and overall wonderful! Will definitely stay here again.
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Thank you for the kind review! We are very honored to hear that you have enjoyed your stay with us. We are looking forward to seeing you again.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGreat location, very clean and staff very friendly and helpful
Nothing
Thank you for the kind review! We are very honored to hear that you have enjoyed your stay with us. We are looking forward to seeing you again.