Reviews of 宮島離れの宿 IBUKU -Miyajima Hanare no Yado IBUKU- 5 stars
739-0454 Hiroshima, Miyajima, Miyahamaonsen 1-21-48, Japan

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Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewFresh and impeccably clean. Staff, especially Mr. Honda, was first rate. Staff picked us up and took us to and from the nearby train station a few times which was a great support. The hotel has a wonderful chef. We enjoyed two dinners and a breakfast. Nice spot, tho off the beaten path.
Thank you for visiting our hotel. We appreciate your compliments about our staff. We hope you will visit us again when you come back to Japan. We are looking forward to seeing you again. Miyajima Hanarenoyado IBUKU
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewFrienfly snd helpful staff. Shuttle dervice available.
Thank you for visiting our hotel. We appreciate your compliments about our staff. We hope you will visit us again when you come back to Japan. We are looking forward to seeing you again. Miyajima Hanarenoyado IBUKU
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewPrivate onsen. Private breakfast room — excellent food.
Thank you for staying at our hotel. We are glad that you enjoyed our private space. We look forward to welcoming you again. Miyajima Hanarenoyado IBUKU
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewClean and big room
Thank you very much for coming to IBUKU. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with your room. We will continue our effort to provide the best service for our guests. We are very much looking forward to your next visit. Miyajima Hanarenoyado IBUKU
Thank you very much for coming to IBUKU. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with your room. We will continue our effort to provide the best service for our… Show more
Reviewed: 12 November 2024 · Stayed in October 2024
Verified reviewThe meals in the hotel were excellent. The chef used fresh local seasonal ingredients. Beautiful & delicious! Our room was spacious & very comfortable.
The location is a bit isolated so there’s not much else to see or do besides the public baths & restaurant. Onoura train station is nearest. Hotel will pick up. About 10-15 min car ride.
Thank you very much for coming to IBUKU. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with youe dinner. We will continue our effort to provide the best service for our guests. We are very much looking forward to your next visit. Miyajima Hanarenoyado IBUKU
Thank you very much for coming to IBUKU. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with youe dinner. We will continue our effort to provide the best service for o… Show more
Reviewed: 2 November 2024 · Stayed in November 2024
Verified reviewThis place felt like a breath of fresh air compared to our other, at times, cramped hotel rooms. We did the dinner and breakfast and both were exceptional cultural experiences. The dinner was definitely a challenge for our senses—though our group is very adventurous culinarily, we found some of these dishes beyond the borders of our capability to enjoy.
This Ryokan is a little ways away from the nearest station, but they will pick you up and drop you off when you need to get somewhere. We wish there was a convenience store nearby, but it was a small price to pay for an exceptional stay.
Thank you for providing your valuable feedback. I will do my best in the future. Miyajima Hanarenoyado IBUKU
Reviewed: 24 October 2024 · Stayed in October 2024
Verified reviewThe feeling of luxury - and the lovely staff. The food was memorable. By far the biggest - and best equipped - hotel room we have ever had in Japan.
There was nothing to dislike - though I would have liked some stronger coffee!
Thank you for staying at our hotel. We are very happy to hear your wonderful words about our rooms. We will pursue the matter of the coffee's thickness. Thank you very much for your feedback. Miyajima Hanarenoyado IBUKU
Reviewed: 13 July 2024 · Stayed in June 2024
Verified reviewReviewed: 4 June 2024 · Stayed in May 2024
Verified reviewSuperb staff service and attitude. Food was excellent. The Onsen next door was a bonus. The Dinner was amazing and pushed our boundaries (in a good way) a little.
Thank you for staying at our hotel. We are very happy to hear your good words about our staff and food. Thank you very much for your feedback. Miyajima Hanarenoyado IBUKU
Reviewed: 27 May 2024 · Stayed in April 2024
Verified reviewReviewed: 17 May 2024 · Stayed in May 2024
Verified reviewFabulous modern Ryokan, staff helpful , nothing was too much trouble. Food was the best. Easy access to Myajima.
Nithing
Thank you very much for coming to IBUKU. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with our service. We will continue our effort to provide the best service for our guests. We are very much looking forward to your next visit. Miyajima Hanarenoyado IBUKU
Thank you very much for coming to IBUKU. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with our service. We will continue our effort to provide the best service for o… Show more
Reviewed: 26 April 2024 · Stayed in April 2024
Verified reviewThere is nothing I could fault about this resort. We even had private shuttle taking us to train terminal
Thank you very much for coming to IBUKU. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with Eugene. We will continue our effort to provide the best service for our guests. We are very much looking forward to your next visit. Miyajima Hanarenoyado IBUKU
Thank you very much for coming to IBUKU. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with Eugene. We will continue our effort to provide the best service for our gu… Show more
Reviewed: 6 April 2024 · Stayed in April 2024
Verified reviewNot good
Dinner and Breakfast
Thank you very much for choosing our hotel. We sincerely apologize that breakfast, and dinner did not meet your expectations despite your stay. We will take your comments seriously and use them as a reference to improve our menu and service in the future. Miyajima Hanarenoyado IBUKU
Thank you very much for choosing our hotel. We sincerely apologize that breakfast, and dinner did not meet your expectations despite your stay. We will take your comments seriously and use them as a reference to improve our menu and servic… Show more
Reviewed: 2 April 2024 · Stayed in March 2024
Verified reviewIt's a modern Ryokan but food was delicious. We enjoyed the entire dinner. Staff were very attentive. The entire room was very spacious.
None
Thank you very much for visiting our hotel. We are delighted to hear that you enjoyed your meal. It is an encouragement to our chef and all of our staff that you enjoyed all of our dinners. We are also pleased to hear that you were satisfied with the service of our staff, and we thank you from the bottom of our heart. We are glad to hear that you had a comfortable stay in our spacious room. We are very honored to hear such comments from you, as we place great importance on modern space and heartwarming hospitality. We sincerely look forward to welcoming you again. Please come again with your family and friends! Miyajima Hanarenoyado IBUKU
Thank you very much for visiting our hotel. We are delighted to hear that you enjoyed your meal. It is an encouragement to our chef and all of our staff that you enjoyed all of our dinners. We are also pleased to hear that you were satisfie… Show more
Reviewed: 31 March 2024 · Stayed in March 2024
Verified reviewVery friendly and helpful staff (with a lift to and from the station). Delicious, beautifully presented food. Comfortable rooms. Convenient onsen next door. Very nice atmosphere.
Thank you very much for coming to IBUKU. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with PATRICK. We will continue our effort to provide the best service for our guests. We are very much looking forward to your next visit. Miyajima Hanarenoyado IBUKU
Thank you very much for coming to IBUKU. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with PATRICK. We will continue our effort to provide the best service for our g… Show more
Reviewed: 31 March 2024 · Stayed in March 2024
Verified reviewThank you very much for choosing our hotel on this occasion. We are delighted to hear that you enjoyed the spacious and comfortable accommodations. We sincerely hope you will visit us again for a relaxing stay when the opportunity arises.
Reviewed: 15 March 2024 · Stayed in March 2024
Verified reviewI liked the quiet and peaceful atmosphere. The staff could not do enough to help.
Nothing
Thank you very much for coming to IBUKU. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with service. We will continue our effort to provide the best service for our guests. We are very much looking forward to your next visit. Miyajima Hanarenoyado IBUKU
Thank you very much for coming to IBUKU. I am delighted that you were impressed with our service. It is our greatest pleasure to realize that you were satisfied with service. We will continue our effort to provide the best service for our g… Show more
Reviewed: 24 October 2023 · Stayed in October 2023
Verified reviewIbuku exceeded our expectations. Our room for 3 was huge❤️our meals were outstanding. Artistically and meticulously prepared and well presented. A feast for the eyes and senses. How lucky we are to have booked IBUKU❤️❤️
Everything was great
Thank you for staying at our hotel. All of us at the hotel will do our best to make your stay even more pleasurable. We look forward to seeing you again, Alicia. Miyajima Hanarenoyado IBUKU
Reviewed: 21 September 2023 · Stayed in August 2023
Verified reviewReviewed: 17 April 2023 · Stayed in April 2023
Verified reviewReviewed: 13 April 2023 · Stayed in April 2023
Verified reviewThe room design and view of the sea.
The evening meal items ranged from bland to distasteful. A sea snail was served raw with entrails. No explanation was provided on how to eat it so I just ate the whole thing. Two hours later I was physically sick..Food was delivered without any commentary. Staff did not even pour our tea or sake. I've had better service in an izakaya. We paid 68,300yen which should have been a top experience in a top room. Instead we got a room with a view of the public bath house and no outdoor bath of our own. The pricing on booking.com is misleading. There are rooms for 36000yen too with the same name, size and description as the 68000 so the hotel can just put you anywhere without knowing what you are getting. This was the most expensive and most disappointing accommodation of our whole trip...and yet it was meant to be the highlight.
Thank you for staying at our hotel. We apologize for the lack of explanation regarding your meal. We will prepare an English menu in the future. We will also improve the description on the hotel website. Miyajima Hanarenoyado IBUKU