Reviews of Hotel Gozensui 4 stars
085-0467 Hokkaido, Akankohan, Akancho Akankoonsen 4-5-1, Japan

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe building is rather desperately in need of refurbishment. If you can get passed the feeling of neglect it emanates, everything else is actually quite perfect.
State of the building.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLocation just at the edge of Lake Akan. View into Lake Akan from our room was stunning. Room was spacious. Umbrellas provided for rainy day.
Hotel is dated. Room decor and equipment was old, in dire need of a refresh. Even the telephone was dial type! Room was musty, needed airing out. Really not used to sleeping on a futon, too thin.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLake view
No proper kettle
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewGreat locations just by the lake, we had supreme view.
Room was little bit dated and the bathroom was not really clean.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGreat location in the centre of Akan Lake activities.
Very old and different to impression photos of property give. Poor water pressure and minimal hot water.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation just next to Lake Akan, walking distance to Ainu village, I got an amazing lake view room too. Hotel gave me a gift when checking out.
Toilet was a bit small. Hot water pressure was low.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewGreat location, next to Lake Akan, room facing lake. Staff at front desk very hospitable.
1. smelly room, there's no option for smoking or non-smoking and our room reeked; 2. old and tired throughout, dire need of renovation especially the bathroom; 3. small room
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewbreakfast not incluede
general all aspect
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewWater front view, central to bus centre and tourist attractions, AC really good!, double window pans for heat control, hot water comes fast
The bathroom fan didn’t work for our room.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewPerfect location at the border of Lake Akan Walking trails nearby. Mt. Meakan and Lake Onneto not far away.
Matress could be a little bit thicker
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewLovely hotel.. remind us of the olden days…room fronting the lake with priceless mountainous view !
Yes the facilities is a bit dated but that is the charm…
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewView from window. It was clean. Great service! Thank You for helping with taxi and keeping my luggage all day. Nice natural! Onsen. Rooms are up to date.
It is a little bit outdated(stairs are awful!). Onsen seen better days(but this is part of the charm) On plus side they really try to make it look good.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewGreat view, large Japanese style room. Onsen was good, gave us a gift of bread when we were leaving
Front staff were grumpy because we got there before checkin, we only wanted to drop off our bags, then his attitude changed Smell of sewage in the shower/toilet Would of been good to have the option of breakfast for the amount that we paid Expensive, but all hotels in the area are the same price..
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in May 2025
Verified reviewVery good public Onsen (indoor and outdoor), perfect location right on lake Akan (park by the lake, sit and relax on the pier, lake view from the lobby and the room).
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewGreat location, great view of the lake, lovely onsen (which dry sauna and open air bath) good value for accommodation in this area. Can walk everywhere in Akan from here.
Walls a little thin, I could hear neighbors talking in the morning , but that is to be expected.
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewWonderful view into the lake from the room!! really amazing. Gream location!
The shower in the room had really poor water pressure, and the water there wasn’t nearly hot enough for me. Hair conditiner (in the shower) was not good
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewThe Onsen was great and te position perfect near the Ainu Theatre.
Cars in front of the big window that covers the view of the lake... nonsense
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewIt is pity that I could not have Onsen because my own reason. It is cozy Japanese room, very close to firework point. Reception has good service.