Reviews of Gran Customa Isezakicho 1 stars

Location and customer service

Bed was ok

The facilities were incredible

Very good overall

I wish there was vegetarian option for the curry

There was free rice and sometimes a rice-based meal like fried rice which was nice. Also, they have a huge library of manga books, so if you're into that and can read Japanese, that would be a plus.

The location outside is not a great neighborhood; although there is a Food Mart just around the corner, I was propositioned by two different women hanging out next to it (perhaps they were touts for a "gentleman's club" between the Food Mart and the capsule hotel) There are TVs in the bed capsules, but although there is a USB-port input on the TV, there is no way to actually play videos from a USB thumb drive. On the ventilation fans in the capsule, there is a filter-like square of foam, but mine was so clogged with lint that the fan could barely draw the warm air out of the capsule. Also, because they clean all of the rooms at 11am, you have to leave your bed and the capsule area at that time. Inconvenient if you stayed up late the night before, or are getting over a cold or something.

The curry was good. Consistent flavor at all times of day. It’s always there to feed you if you need a snack. Sometimes they have rice pilaf or fried rice for dinner. Don’t expect huge chunks of carrots and potatoes and meat in the curry… it’s free! They have to mince everything up into tiny pieces to be able to keep that pot full all day. My favorite thing to do was go grab some random stuff at family mart or 711 (both less than 2 minutes on foot) and eat that with the curry. Boom. Nothing to complain about except for the Chinese guy slurping his snot and hocking looters in the corner hand wash station instead of going to the bathroom which is five feet away. (Geez, seriously bro?) and the Korean dude sitting next to me picking his toes while I’m eating, and then using that same exact hand to turn the pages of the manga he’s reading… after that he’ll put it back on the shelf and NOW IT’S YOUR TURN. Okay but seriously that’s my only rant. Some of the people staying there suck… but you could say that about any place. The manga library is first class And there’s racks of it available in the dining room and walls of it in the basement. The floors they refer to as “common use” areas (basement and 5th floor) aren’t translated correctly (for Americans, common areas means FREE USE) so somebody needs to fix that. Anyways, they are still very affordable and if you are a budget-conscious digital nomad this place is literally the shiznit. It just takes some getting used to the whole locker situation, and the shoe box situation. The beds are very minimal but good enough and they change out the sheets and pillow cases every day. No sleeping in if you work late or party, gotta be up by eleven am because they start cleaning right then, and are at it till two. So if you work afternoon time, you’ll need to either use the dining area OR just rent one of the “common use “ mini rooms or offices on the 5th or basement floor. Super cool little rooms for jamming on your laptop or napping.

I wish the lockers were slightly bigger, and I wish the. 6th floor had more than one shower. Yep that’s right there’s only one Effing shower on the 6th floor. But they do supply free combs and brushes, soaps, laundry soap, razors and toothbrushes…freeeeee. And they have laundry in the bathroom area, 200 yen for a load and 100 yen per 30 minutes on dryer. They also supply pajamas and fresh towels daily, no extra charge. If you are traveling for work and need a quick place to rest and take some online meetings you can’t really go wrong here.

Loved the amenities, including a decent sized locker. Women's dorm was quiet and relaxing.

Mattress was very thin. People still used their alarms in the morning despite capsule etiquette.

It's close to the station, and the main shopping city in Yokohama.

The staff doesn't speak half a word in English. The hotel was full of sketchy people. Compared to Japanese standard of cleanness, this one was rather dirty and not well kept. Overall my worst staying in my trips to Japan.

There was a comfortable a spacious warm public bath, where you could go as many times as you want during your stay and the opening hours of the bath. The staff was nice, they tried their Best to speak English. You get a free drink as well.

In the changing room I discovered several moldy spots. The locker is small, my backpack barely fit in.. There is no duvet, just a thin cover, so it will be either too hot or too cold. I was hot in the evening then later it got colder.. Also, you can hear everything people do, from talking to walking beside your capsule, everything. Bring blinds and earplugs.

Everything is so clean and convenein

Nice location and staff, not far from station and main views. The breakfast is fresh and you can get a free drink. I also like the manga area.