Curtain was difficult to open.

Good location within walking distance of the train station and of Bikan historical district. Larger than usual room, seamless check-in (no staff).

Stayed in July 2025

The washing machine does not wash well at all. I would recommend a front loading washer-dryer machine as there is zero drying space or rack for the purpose. We had to hang on the few hangers everywhere. This was uncomfortable.

Location, aesthetic and spacious

Stayed in July 2025

It’s an apartment. The check-out time is 10AM and we couldn’t ask to keep our luggage. If you plan to stroll around on the check out date then you will need to bring your luggage around with you.

The room is really spacious and clean

Stayed in July 2025

It was a bit dusty under the beds, and the couch could use a deep clean.

The property is located close to the canal area. There is a tablet in the room with all of the directions for the appliances and where you can message a staff member if you have any questions or concerns. They were quick to respond. Our room had a separate bedroom and living room area, so our family of four was able spread out. Overall a comfortable stay.

Stayed in June 2025

The kitchen and coffee table could have been cleaner. There was very little floor space for suitcases, particularly larger ones. There was no supermarket close by and only one hot plate which meant self catering for dinner was difficult. The washing machine didn't have an effective drying function and there wasn't much drying space for clothes.

Very close to the Bikan quarter. Parking for smaller cars in front and larger cars next door. Convenience store a short walk away and restaurants opposite. Having a separate lounge area was good and meant kids could be put to bed earlier.

Stayed in April 2025

Lack of hanging space and flat surfaces to put items down. There are hangers in the entry, great for coats, but that's it. Some more hooks or hangers in the bedroom would be great. A washing machine is fantastic, but needs somewhere to hang washing to dry. But these are minor issues, in general, good location and very comfortable.

Good location near the historical quarter. Kitchenette and washing machine are very handy.

Stayed in December 2024

Lack of storage space for clothes

Clean and spacious in a very good location

Stayed in November 2024

Fantastic place. Super clean room with very comfortable beds. Near to train station and the old town. Would highly recommend.

Stayed in October 2024

Fantastic location, clean, comfortable great value. Loved this place

Stayed in October 2024

On line check in worked seamlessly, very clear instructions to enable us to do this. Walking distance from the JR Lines and close to Bikan Historical area.

Stayed in October 2024

The fridge did not work properly and froze everything in it including medicine I had with me. Dr and prescription renewals were not on my itinerary for Japan....

The room is big and comfy.

Stayed in October 2024

Free parking will be nice if you have a guest.

Bathroom

Stayed in July 2024

Checkin was difficult.

Beautiful apartment, reasonably spacious, with everything we needed.

Stayed in June 2024

A great place, clean and easy access to both the train station and Bikan Old Town. Would stay again.

Stayed in May 2024

I do not like 3pm check- ins. The accommodation should offer earlier check-ins at no further ewxpense!

The property what clean and close to all the major attractions and restaurants.

Stayed in March 2024

Nil.

The location is excellent, with Kurashiki walking street within a 15-minute walk and a Family Mart within 10-minute. Paid parking lots are nearby. It has a cozy interior.

Stayed in November 2023

Wonderful stay but didn't have a washing machine...not all rooms have washers so be aware when booking if that's important to you. It appears that standard rooms do not have washers but Superior rooms do...read the details carefully.

We booked 3 rooms for 6 adults at the Grand Base Kurashiki Chuo. This is our first experience staying at a “hi tech” property with no human staff on site. The email that was sent a few days prior to arrival did not work for us as I could not upload our passports. Instead, we were able to do the self-check in process at the property. Once in your rooms, we were extremely pleased with the spaciousness and how spotless the units were. You will also find a computer screen fixed to the wall and this is where you will find all the instructions for items/appliances found in the unit. However, for example, there are diagrams on how to use the AC remote and the on-demand tankless hot water heater BUT the illustrations do not match the actual devices in the room so that was a bit of a challenge. The computer screen also gives an option to “text/chat” with an off-site hotel staff but the response was poor and it took a few hours after check in to get a response. Please note that we checked in during normal business hours so I felt the response should have been quicker. The biggest disappointment was that all 3 of our rooms did NOT have a washer machine as their website advertises on the opening page. I booked this property specifically to do laundry since we were mid-trip. I learned via the delayed chat that STANDARD rooms do not have a washing machine. I felt this was a bit of false advertising. Despite this, we still enjoyed our stay and I will still give a high rating but kindly request that management revise the website to clearly explain which rooms have a washing machine. Location wise, it’s a short 2 minute walk to a convenience store and an entrance to the Historic Bikan District.

Stayed in October 2023

Nothing… all good

Everything, great location, really clean, nice appt with everything you needed. Its unmanned but it was easy to checkin and checkout. Highly recommend.

Stayed in October 2023

Everything!! Spacious and clean

Stayed in August 2023

feels like homey. complete with everything except for usual japanese yukata

Stayed in September 2023

No Parking but lots of parking nearly

Very good stay with a full kitchen and space!

Stayed in August 2023

Clean, comfortable, 10 mins or less from train station, 5 mins from historic area.

Stayed in August 2023

1. Limited parking space, which is quite expensive too 2. no tea bags, toothpaste

1. Clean and tidy 2. Easy check in and out procedure

Stayed in August 2023

None.

The location is very good, near Bikan Historical Quarter. The room is very clean. Good room layout, bedroom and living room are separated.

Stayed in May 2023