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  5. Reviews of Grand Mercure Awaji Island Resort & Spa

Reviews of Grand Mercure Awaji Island Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

656-0503 Hyogo, Minamiawaji, 317 Fukurahei , Japan

#10 of 13 hotels in Minamiawaji

Guests' Choice

Review Score

Based on 33 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    7.7

  • Staff

    8.1

  • Value for money

    7.5

  • Free Wifi

    7.2

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Showing 1 - 25

  • Reviewed: April 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Mediterranean Style Standard Room with Two Single Beds and One Extra Bed - Ocean/Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast queue is very long if you don’t come when it’s open. But they have a queue system so you can wait somewhere else and get notification via email.

    Super good resort, we went during the end of our 6 weeks of Japan trip. After all the crazy walking days, it is well deserved to just relax in the onsen and do some simple day activities. We love the baby room where our 7month baby spent many hours playing at. Food is also great, we chose both breakfast and dinner. Best way to come here is by car, but we managed with the highway bus from Maiko. And taxi from Fukura to the hotel is only 1400yen very convenient. Many Japanese family travel here for one day stay. The Onsen is fantastic we enjoyed so much. Maybe we will come back again, but next time we come by car :)

    Stayed in April 2025

  • Reviewed: April 2, 2025

    8.0
    Excellent facilities but meals out of plan extortionate price
    • Leisure trip
    • Family with young children
    • Mediterranean Style Standard Room with Two Single Beds and One Extra Bed - Ocean/Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed here overnight on a road trip. The room was very spacious and modern. The buffets for dinner & breakfast were abundant. The onsen and rest areas whilst busy were spacious and clean. Our only issue was our booking selection did not include the dinner. The price charged at the front desk was over double the price at Yen 8,600 per person.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    9.0
    Wonderful hotel for having relaxing vacation with your family
    • Leisure trip
    • Family with young children
    • Japanese Style Classic Room with Four Futon Beds and Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nothing

    Very comfortable hotel, great breakfast buffet! Beautiful view, very friendly and helpful staff

    Stayed in January 2025

  • Reviewed: February 26, 2025

    9.0
    Wonderful
    • Family with young children
    • Classic Corner Room with Two Single Beds and Ocean/Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Great views and the food was great

    Stayed in February 2025

  • Reviewed: December 30, 2024

    9.0
    Great location on Awaji, wish we had more time to relax and enjoy the resort
    • Leisure trip
    • Family with young children
    • Japanese-Western Style Classic Junior Suite with Two Single Beds and Four Futon Beds - Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    We went in Winter so didn’t get to enjoy all of the facilities such as the swimming pool and the walking trails

    Great amenities including the onsen and rotenburo. Loved the snacks and drinks bar in the arvo and the late night alcoholic drinks bars for adults. Magnificent room with so much space and wonderful views. Hotel with a great location near Fukura town and the bridge to Shikiku

    Stayed in December 2024

  • Reviewed: September 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Japanese Style Classic Room with Four Futon Beds and Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Marc y moril

    Onsen

    Stayed in September 2024

  • Reviewed: August 15, 2024

    7.0
    Fantastic view! Worst breakfast experience. No microwave.
    • Leisure trip
    • Couple
    • Classic Corner Room with Two Single Beds and Ocean/Sea View
    • Stayed 1 night

    Breakfast so crowded and noisy. Had to wait in hotel room for a message on our phone to finally return to dining room after checking in an hour earlier! Rushed to eat our breakfast with a only a few minutes left. No microwave in the whole hotel for guests to use.. not even on a floor! Gave up waiting 30 minutes for front desk to microwave just 2 bentos for us from behind their counter.

    Fantastic view! Great welcome with free beer and snacks. Very comfortable bed and room.

    Stayed in June 2024

  • Reviewed: July 1, 2024

    7.0
    Nice and comfy
    • Leisure trip
    • Solo traveler
    • Classic Room with Two Single Beds and One Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were not spotless. Tiny bathroom. Just one large towel and seemingly random yukata parts (no belts on one, no trousers on the others). The onsen was ok, but apart from that there wasn't really much else to do.

    Good place to relax. Nice outdoor onsen. And big rooms. Great breakfast.

    Stayed in July 2024

  • Reviewed: June 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Japanese Style Classic Room with Four Futon Beds and Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Staffs were not knowledgeable enough to explain before checkin.

    Food

    Stayed in June 2024

  • Reviewed: June 1, 2024

    8.0
    Great Ocean View !
    • Leisure trip
    • Couple
    • Classic Room with Two Single Beds and One Extra Bed - Ocean/Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Free drinks !!! at the lounge but no coffee in our room. Very disappointed

    Great ocean view from our room

    Stayed in May 2024

  • Reviewed: May 26, 2024

    9.0
    Meal choices were excellent and location and scenery were amazing.
    • Leisure trip
    • Family with young children
    • Japanese Style Classic Room with Four Futon Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Had to wait for the meals by reserving spots ahead of time.

    Meals are good.

    Stayed in April 2024

  • Reviewed: April 25, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Corner Room with Two Single Beds and Ocean/Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    The sea view was amazing.

    Stayed in April 2025

  • Reviewed: August 22, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Classic Room with Two Single Beds and One Extra Bed - Mountain View
    • Stayed 2 nights

    I am living in Japan for quite long and overall stating about 30 nights plus per year in Hotels. This was an absolute disappointment and when looking at what we paid (around 1600 USD), the worst Hotel ever in Japan. We do travelled during peak season so it might be cheaper during regular times but the Hotel was so busy that we would have needed to wait over an hour, just to get the breakfast we have paid for, just to then be told that after the wait is over, breakfast will be closed anyways. Also, when staying at a Hotel I expect that if they have a restaurant that there is enough capacity to serve its own guests. I mean sure, certain options can be sold out at times but there was literally no option to get anything to eat for lunch or dinner in or around the hotel. Being on an Island with little population, we were lucky that we came by car and were able to drive towards the city but for people just arriving their by bus, you honestly are screwed or have to take a 40 minutes walk. If this Hotel would have costs half or less then perhaps I would not say anything but charging Premium, you kinda expect to get something in return which was sadly not the case. Really can not recommend.

    In regards to the Hotel itself, nothing really.

    Stayed in July 2024

  • Reviewed: June 10, 2024

    10
    Great value!
    • Leisure trip
    • Family with young children
    • Japanese Style Classic Room with Four Futon Beds and Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Location. I wish there were some convenience stores near by

    Their buffet dinner was great!

    Stayed in May 2024

  • Reviewed: May 28, 2024

    6.0
    Wouldn’t be back as amenities like Wi-Fi and Air conditioner should be in operation
    • Leisure trip
    • Travelers with friends
    • Classic Corner Room with Two Single Beds and Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    The Wi-Fi and air conditioner was not working

    Nice Public Bath and drinks

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    We had a great time here and the location is stunning.
    • Leisure trip
    • Couple
    • Classic Room with Two Single Beds and One Extra Bed - Ocean/Sea View
    • Stayed 1 night

    I couldn't believe the price of the dinner. We were also going to have dinner and I didn't research it beforehand. I am sure it would be delicious but we just couldn't justify it.

    Brilliant, it is worth booking this as the options are endless and delicious.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Great Stay for Group of 10
    • Leisure trip
    • Group
    • Classic Corner Room with Two Single Beds and Ocean/Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    The room is spacious. The breakfast is Superb 👍

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Classic Room with Two Single Beds and One Extra Bed - Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    The dinner buffet was exquisite 🤍🤍

    Stayed in April 2024

  • Reviewed: May 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Classic Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: April 12, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Japanese Style Classic Room with Four Futon Beds and Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: March 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Japanese Style Classic Room with Four Futon Beds and Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: January 12, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Room with Two Single Beds and One Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: December 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Japanese Style Classic Room with Four Futon Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: December 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Room with Two Single Beds and One Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

Showing 1 - 25

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